15-03-2014 12:19 - last edited on 11-11-2024 15:21 by Dave-O2
I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find any others. Please also do not waffle on "off topic" in this thread. Let's keep it clean & tidy
It would be great if this thread could be made sticky at the top of this board for even easier access
When linking to a thread in response to a question, please credit the original poster in your reply.
Accidental MMS Sending and How to avoid it by MI5 - Here
A guide to O2 Refresh by lovemyphone - Here
A guide to personalising your phone by Marjo - Here
A mini guide to doing a Sim Swap on O2 by lovemyphone - Here
All you need to know about O2 Recycle by Chris_k - Here
All you need to know about Voicemail by MI5 - Here
App Guide - My O2 by gmarkj - Here
App Guide - My O2 PAYG by Daddydoink - Here
App Guide - My O2 - Bills section by MI5 - Here
App Guide - My O2 - Allowances by gmarkj - Here
App Guide - My O2 - Bolt-ons by Fellwalker - Here
Backing up your phone by MI5 - Here
Call merging and call conferencing by Martin-O2 - Here
Cancelling your contract - An updated guide by davethorp - Here
Cancelling your contract and leaving O2 [before July 1st 2019] by davethorp - Here
Conference Calling Hints and Tips - Avoiding Call Charges by pgn - Here
Connecting Android phone to data services by jonsie - Here
Connecting iPhone to data services by jonsie - Here
Coronavirus (Covid 19) Community Help and Support by MI5 - Here
Cruise Liners / Aircraft Charges by darrengf - Here
Guide - How do I find my own mobile number? by pgn - Here
Guide: How to Connect to WiFi Extra by Spenny - Here
Guide: Connecting your Samsung Smartwatch by MI5 - Here
Guide to O2 BARs by pgn - Here
Guide to resetting Samsung phones by MI5 - Here
Guide to premium rate text messages by adamtemp64 - Here
Guide to what to do in case of loss of service due to possible fraud by Rob76 - Here
How to Pay Your Bill (Contract) by Cleoriff - Here
How to Top Up (PAYG) by Cleoriff - Here
How do I get to the Download Bill screen? by gmarkj - Here
How to get your PAC code by MI5 - Here
How to BackUp your Samsung phone (A little old now but still some useful info within) by MI5 - Here
How to deal with SPAM/SCAM calls and texts by adamtemp64 and Cleoriff - Here
How to change your mobile number by SamsungFanBoy - Here
How to lengthen the time your phone rings by jonsie - Here
How-to guide: My O2 by pgn Here
How to help find & contact O2: A Guide by Marjo - Here
How to set up a SIM pin on O2 by jonsie - Here
International Roaming for Pay Monthly contract by darrengf - Here
International Roaming for Pay as You Go by darrengf - Here
Introducing O2 Switch Up. Swap phones whenever you want! by Chris_K - Here
iPhone 14 & Apple Watch - Megathread by Chris_K - Here
iPhone XS/XS Max/XR Dual Sim Guide by Davethorp - Here
Lost or Stolen Device? How to report it by MI5 - Here
Migration & porting into O2 by EmilieT - Here
Monthly Payments by jonsie - Here
My O2 Website Guide by PhoneChanger - Here
Network Issues? Self help thread by adamtemp64 - Here
NGTS (Next Generation Text Relay service) by MI5 - Here
O2 Guide to Charge to Mobile by Marjo - Here
O2 guide to premium SMS numbers by Martin-O2 - Here
O2 Open and Friends and Family Discount Schemes: A guide by MI5 - Here
Phishing, Smishing & Scams. Latest info & advice. by Chris_K - Here
Pay As You Go: Introducing "Rolling Plans" by Chris_K- Here
Resolving Indoor Coverage Issues by adamtemp64 - Here
Roaming MegaGuide by Chris_K - Here
Roaming in Turkey and Cyprus On PAYG by darrengf - Here
Signature, avatar and other forum profile customisation by Marjo - Here
SIM cards & SIM swapping by darrengf - Here
Spend caps on O2 by MI5 - Here
Text Message Tips (not sent or received) by jonsie - Here
Tips to avoid unexpected charges on your bill by Cleoriff - Here
Tips to make the most of your mobile data by Marjo (with community members) - Here
Understanding SOGA & Warranty by adamtemp64 - Here
Unlocking your phone by MI5 - Here
Upgrade a Windows Mobile 8.1 Phone to a Windows 10 Phone by Ian159 - Here
Upgrading your O2 Phone by lovemyphone - Here
USA - Roaming with O2 by Chris_K - Here
Volt Megaguide by Chris_K - Here
Welcome to O2! by Martin-O2 - Here
What code do I need: PAC or PUK? by Gmarkj - Here
What is 2G, 3G & 4G? by darrengf - Here
Where is my discount or extra data? by MI5 - Here
Your Allowances - what is and isn't included by MI5 - Here
Your guide to O2 Travel by lovemyphone - Here
O2 Age restriction: what it is and how to manage it? by MI5 - Here
A guide to personalising your phone by Marjo - Here
A guide to adding and removing O2 Extras by jonsie - Here
A Guide to Skype by Bambino - Here
iPhone 15 & Watch Series 9 Megathread + FAQ's by Chris_K - #iPhone15
A Guide to redeem a Gift With Purchase - by Dave_O2 Guide: Gift with Purchase
Apple Watch FAQs & Activation Guide - by Dave_O2 - #Activate Apple Watch Guide
*Credits to @MI5, @Anonymous, @gmarkj, @Daddydoink, @Fellwalker, @davethorp, @adamtemp64, @Cleoriff, @jonsie, @PhoneChanger, @Anonymous, @darrengf, @pgn
07-08-2022 12:05
07-08-2022 12:05
And when will it be possible to permalink responses on Guides?
Look, no option in the drop-down:
I suspect this has probably been asked about before, along with why the issue of always being plonked at the top of the Guide when searching for one and you happen upon your search result in a response to the Guide. Another for @Martin-O2 or @RafaC or @Breanna 😇
08-08-2022 14:08
Hey @pgn as far as I'm aware this is not possible but I'll double check the back end of the system to see if there is a way.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
10-07-2024 18:36 - edited 10-07-2024 18:37
10-07-2024 18:36 - edited 10-07-2024 18:37
11-07-2024 12:46
11-07-2024 12:46