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Forum Posts

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 867 Views
  • 2 replies
  • 3 kudos

Welcome to O2!

Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...

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Martin-O2 by Former Staff
  • 21248 Views
  • 22 replies
  • 1 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

Martin-O2 by Former Staff
  • 7789 Views
  • 0 replies
  • 2 kudos

Why O2? Tap here to find out

You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...

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Chris_K by Former Staff
  • 2712 Views
  • 2 replies
  • 0 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 352154 Views
  • 3341 replies
  • 12 kudos

Access For All - Everything You Need To Know

Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...

Dave-O2 by Community Manager
  • 867 Views
  • 2 replies
  • 3 kudos

Community Rewards: June 2024

Hey all , It's that time again 拾, and we're here to dish out the O2 Community Rewards for June. Every month we reward our most helpful members and those who have contributed to making the community a fun place to be with either a credit on your bill ...

Kei-M_O2 by Community Manager
  • 1131 Views
  • 26 replies
  • 1 kudos

Roaming on O2 - All you need to know

For many of us, we've not had a holiday outside the UK for a couple of years now - or possibly even longer. In that time a lot has changed, but the good news is that O2 is the only major network that isn't bringing back EU roaming charges. Up to 25GB...

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Chris_K by Former Staff
  • 135124 Views
  • 222 replies
  • 5 kudos

Introduction of DPD PIN Code for O2 Deliveries

UPDATE: After us noticing some minor issues, and thanks to feedback from customers, we have paused the DPD PIN Code activity while it is reviewed. We currently have no ETA for it making a return at present. Hey all. We wanted to let everyone know tha...

Chris_K by Former Staff
  • 6388 Views
  • 14 replies
  • 1 kudos

Personal Announcement - Extended Leave

Hello I'm dropping this message, as I have some exciting personal news to share I am currently getting ready to welcome my first child into the world, so I'll be taking some extended leave from my current role as O2 Community Manager, but don't worry...

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Dave-O2 by Community Manager
  • 1246 Views
  • 19 replies
  • 8 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 129425 Views
  • 41 replies
  • 6 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 352154 Views
  • 3341 replies
  • 12 kudos

O2 Switch Up: Everything you need to know

Hello everyone. As previously announced, we're making some changes to O2 Switch Up from 3 August 2023 and I've done a complete overhaul of this thread to bring it up-to-date. We're making this change so we can continue to offer a market leading propo...

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Chris_K by Former Staff
  • 40910 Views
  • 125 replies
  • 3 kudos