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Forum Posts

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

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Dave-O2 by Community Manager
  • 922 Views
  • 6 replies
  • 2 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 26986 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17707 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 53916 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 294328 Views
  • 3258 replies
  • 12 kudos

Migration & porting into O2

Hi everyone, We've put together some information below on how to migrate your number between different types of accounts, which we hope you'll find useful Moving your number from one Pay Monthly account to another, PAYG to Pay Monthly or vice versa i...

EmilieT by Former Staff
  • 80077 Views
  • 59 replies
  • 7 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 294328 Views
  • 3258 replies
  • 12 kudos

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

thumbnail.png DaveO2_0-1712162584520.png DaveO2_0-1712219877700.png
Dave-O2 by Community Manager
  • 922 Views
  • 6 replies
  • 2 kudos

Community Rewards: March 2024

Afternoon members Please find some more information on the O2 Community Rewards for March. These are now separated into three different categories Gold (£20), Silver (£10), and Bronze (£5) As we appreciate your contributions to The Community, we woul...

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Dave-O2 by Community Manager
  • 1272 Views
  • 25 replies
  • 0 kudos

Pay As You Go: Introducing "Rolling Plans"

It's an exciting day. Today we're launching "Rolling Plans", a new Pay As You Go tariff that offers a new, contract-free way for customers to stay connected flexibly and minimise the need for manual top-ups. More info on Rolling Plans O2 Rolling Plan...

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Chris_K by Former Staff
  • 14962 Views
  • 35 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 26986 Views
  • 89 replies
  • 4 kudos

O2 Switch Up: Everything you need to know

Hello everyone. As previously announced, we're making some changes to O2 Switch Up from 3 August 2023 and I've done a complete overhaul of this thread to bring it up-to-date. We're making this change so we can continue to offer a market leading propo...

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Chris_K by Former Staff
  • 34211 Views
  • 123 replies
  • 3 kudos

Roaming on O2 - All you need to know

For many of us, we've not had a holiday outside the UK for a couple of years now - or possibly even longer. In that time a lot has changed, but the good news is that O2 is the only major network that isn't bringing back EU roaming charges. Up to 25GB...

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Chris_K by Former Staff
  • 119129 Views
  • 215 replies
  • 5 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 117549 Views
  • 36 replies
  • 5 kudos