Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...
Hello everyone, We'd like to officially welcome to you to the O2 network! If you're a new customer or have returned to O2 after a few years with a different network provider there is a lot if information to digest so we've put together this handy wel...
Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...
You may be weighing up your options of which network to join or move to, reviewing who offers the best value for your money, or if you're an existing customer you may be wondering if you should upgrade or check out other options. Well, we're here to ...
Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...
Hello everyone. As previously announced, we're making some changes to O2 Switch Up from 3 August 2023 and I've done a complete overhaul of this thread to bring it up-to-date. We're making this change so we can continue to offer a market leading propo...
Hi everyone, We've put together some information below on how to migrate your number between different types of accounts, which we hope you'll find useful Moving your number from one Pay Monthly account to another, PAYG to Pay Monthly or vice versa i...
UPDATE: We've seem some repeat questions and common issues being raised. We've added an update here so if you're experiencing issues, please read this first and see our post-weekend update here too. Good morning all. What a week this is going to be! ...
Hello and welcome to the O2 Community This thread is dedicated to our members who may find it difficult to access any of our services due to a disability or personal situation. Please find everything that you need to know below Accessibility & Vulner...
Hey all , It's that time again 拾, and we're here to dish out the O2 Community Rewards for June. Every month we reward our most helpful members and those who have contributed to making the community a fun place to be with either a credit on your bill ...
For many of us, we've not had a holiday outside the UK for a couple of years now - or possibly even longer. In that time a lot has changed, but the good news is that O2 is the only major network that isn't bringing back EU roaming charges. Up to 25GB...
Afternoon all Just when you thought our sales were over, I'm happy to introduce the second phase of our Summer Sale, shop our Summer Sale and discover incredible deals on phones, tablets, smartwatches and SIMs. Whether you're looking for a pay monthl...
UPDATE: After us noticing some minor issues, and thanks to feedback from customers, we have paused the DPD PIN Code activity while it is reviewed. We currently have no ETA for it making a return at present. Hey all. We wanted to let everyone know tha...
Hello I'm dropping this message, as I have some exciting personal news to share I am currently getting ready to welcome my first child into the world, so I'll be taking some extended leave from my current role as O2 Community Manager, but don't worry...
Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...
