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Port Not Completed - 5 weeks in

Hi there, I ported my number from Vodafone to O2, after being with them for 7 years on pay monthly contracts. The idea was to move to a Pay as You go, save some money and get better service. What I now realise was a mistake. The PAC was requested and...

Calling UK while on holiday in USA

I've arrived in USa and have unlimited calls from USA to UK but I am not able to call UK or numbers in USA?

Anyone have issues payment error - online new order

Something went wrong when I make upfront payment to complete order For O2 use only: Mon 12 May 2025 21:25:18,278b6a1cbfd-1cb4-4272-a3b4-0d5fcbd1eb85 A-0096-B150 C2EB072140F68805F58EA0A7E03E8

poor signal/reception

over the last 4 weeks the signal/reception has deteriorated on my mobile - calls have lost signal and dropped out - people who visit and use O2 have had the same problem

Resolved! Not receiving SMS messages whilst in Portugal

My phone has stopped receiving texts whilst I am in Portugal. I could do so a few days ago but not now. My wifes phone has the same netwrok and pay monthly account and hers works fine. She can receive my text messages but I am not reciving hers, nor ...

Upgraded to SIM only and lost iphone visual voicemail

I was switched to a SIM only contract today and lost my iphone (12) visual voicemail. I called customer services twice and was told that they couldn't reactivate. I read a similar problem on this forum and tried to explain that they needed to activat...

APN settings

My iPhone is not working in Croatia even though I received the welcome email from O2. I think my APN may be set up incorrectly to idata.o2.co.uk instead of mobile.o2.co.uk". Can I change this? Thanks!

Phone not working on 5G

Hi I’m on holiday in Turkey and my phone has been working normally, then into day 5 it’s stopped working on 5G, it works on WiFi, but not 5G, so I can’t understand stand why, my partners is still working, and he’s on the same network but different ph...

Moto G35- occasionally unresponsive screen

Hi.2 days ago my screen became 'occasionally' unresponsive ...Sometimes when i unlock it, about 1 in 5 times the screen will wake up, but not recognise touch... Cant slide, cant select apps etcAll i need to do is lock it again then unlock it and will...

Speaker problems with Samsung Galaxy S23

I'm having huge problems with my speakers cutting out everytime I make a call or I receive one. I've done all the downloads and updates on my handset and made sure that my sound is up etc and nothing makes a difference. My 85 year old mum had a heart...

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