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Re migrating number from Business o2 to Consumer o2 not happened after 5 days

Hi can anyone help. Our Business contract ended on 7th April. 3 of the phone numbers where to migrate onto our consumer sims. Requested on the 7th. It's now the 11th and the numbers haven't migrated and the Business contract can't end until it does. ...

Can’t activate esim

Hi. I cannot see an option in settings to activate eSIM, therefore the QR code isn’t working when I scan it. Tariff changed yesterday.

phone not working cant access account as can recieve txt code

my phone isn't working I am a sim customer I am trying to access my account to discuss options re a replacement phone but when log onto account it wants to send me a code but i cant receive as phone not working. I have tried the virtual assistant it ...

O2 Open discount error

i am trying to add O2 open discount but its coming up with error message. any ideas how to resolve this? B

SIM SWAP not working.

Hello, Reaching out as I am at my wits end with O2 "live chat". I haven't been able to receive incoming or make outgoing calls for over two weeks now. I've reported this four times, each time being told it will be fixed in 3 days and each time nothin...

Not receiving OTP text from Santander

Hi,I have just transferred to 02 from another provider last week and moved my number across. I have received other messages and other OTPs when setting up various apps but I am not receiving the OTP message from Santander even though it is being sent...