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Reactivate old Sim

I need to reactivate my old Sim / mobile number that hasn't been used for maybe 2 years. Is there any way I can do this? I have a problem where I need a text sent to the old number hence reactivating the Sim, unless there is any other way I can recei...

espr3ss0 by • Level 1: Joiner
  • 52 Views
  • 3 replies
  • 0 kudos

Sudden high data usage

Just a few days into my billing period, MyO2 says I've burned through my entire 15GB of data for the month, but I haven't done anything unusual and my phone says I've only used 2.5GB in this period. I've seen people reporting a similar issue in the p...

Gareth7 by • Level 1: Joiner
  • 71 Views
  • 3 replies
  • 0 kudos

Doro 7030 setup – Wi-Fi calling

I am setting up an unlocked Doro 7030 which was not supplied by O2. My SIM is a Big Bundle PAYG 30-day (unlimited calls and texts, no data) which I have used for about three years in an O2-supplied Nokia feature phone. It would be useful to add Wi-Fi...

WiFi issues

I am having problems with my WiFi wouldn’t connect anywhere until I did a re-set but now WiFi is really slow

Salma5 by • Level 1: Joiner
  • 48 Views
  • 1 replies
  • 0 kudos

Stick with O2 and get a contract SIM through Uswitch?

I'm currently out of contract on my SIM-only plan. I contacted retentions, but the offers for a new contract are not great.Uswitch appears to have better prices for similar plans, though they won’t price match. I’ve gone through the Uswitch offer and...

aw007 by • Level 1: Joiner
  • 322 Views
  • 5 replies
  • 0 kudos

Resolved! Problems getting an Apple Watch data services O2 airtime setup

I moved over to O2 from Three about 4 days ago. Everything has worked fine with my phone and number porting and I'd now like to go through the Apple Watch App process for setting up an O2 airtime contract/eSIM installation for my watch. It should be ...

No signal and mast down

HelloMy daughter and her husband both are on 02 monthly contracts.Yesterday my daughter's phone stopped getting any signal. So she put her 02 sim into her spare phone, still no signal. She checked on the 02 status page, and it says "Sorry, a phone ma...

JAG19671 by • Level 1: Joiner
  • 103 Views
  • 3 replies
  • 0 kudos

nO sIGNAL

I have a new phone and sim it has been working now all of a sudden have no signal. I have checked the area and all ok. My colleague at work is also on 02 and her signal is fine. Please help

ReenieF by • Level 1: Joiner
  • 125 Views
  • 4 replies
  • 0 kudos

WiFi calling on Google Pixel 6a

I understand that O2 now allows WiFi calling for PAYG customers and I believe it is supported on a Google Pixel 6a but cannot find anywhere in the settings to turn it on. Please can you help?

DSmart by • Level 1: Joiner
  • 194 Views
  • 7 replies
  • 0 kudos
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