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Forum Posts

No data service in IV27 4JE for 5 days.

Hi The service status says that there is a phone mast not working and that engineers will be working on it.Do you know when this will be fixed as I have to walk some distance from my house now to get a signal? Thanks

Johnheb40 by Level 1: Joiner
  • 34 Views
  • 1 replies
  • 0 kudos

How do I stop unsolicited calls from another country

In the last two weeks I have noticed unsolicited calls from 'Armenia'. I reject these calls and block them but the number constantly changes. eg:+374 44 761481+374 44 604545+374 44 802394+374 44 552806 I noticed on my upcoming bill that there is a ch...

Resolved! Fixed Dialling

When wanting to use this option on the phone, and so choosing 'ON', the phone then asks for a PIN number before it can action the request. If the user doesn't know the PIN number which is being asked for, or if they've forgotten it, how can this choi...

Bagpuss by Level 1: Joiner
  • 103 Views
  • 4 replies
  • 0 kudos

O2 upgrades 'auto dialler' wont stop calling me!

I'm getting multiple calls a week from 'O2' badgering me about upgrades. The calls are always from different numbers with their locations showing from various cities around the UK. The call is 'backed up' with a txt asking me to contact them. It's ge...

No data

My network has suddenly stopped working, why is this? It’s down on all 3 phones connected to my account

Becs84 by Level 1: Joiner
  • 220 Views
  • 12 replies
  • 0 kudos

Support Needed for Failed Port-In Request (EE to O2)

Hi,I urgently need support regarding a failed port-in request from EE to O2. The communication from O2 has been terrible—no one has been following up with me, and I’ve had to call at least 20 times to chase updates, only to receive very little inform...

Nufcdr by Level 1: Joiner
  • 103 Views
  • 5 replies
  • 0 kudos

Resolved! New Iphone set up

Hi, I joined O2 about 8 weeks ago on a sim only contract but ported my old number from EE across to O2 and the new number was logged on the O2 account as an alias. This week I got a new handset and havent manged to complete the set up process unfortu...

JohnC3 by Level 1: Joiner
  • 156 Views
  • 4 replies
  • 0 kudos

No network / data

My iphone and apple watch both have no network or data from an hour or so ago. I've checked and it says no issues in my areaI've restarted my phoneI've manually selected o2 Still no luck. Tried the live chat on the o2 app (I can connect to my wifi) b...

bownyboy by Level 1: Joiner
  • 186 Views
  • 9 replies
  • 0 kudos

Area Codes

I've noticed recently that some of my calls/messages look like I've sent them from a different country, because they've been automatically prefixed with an area code. Even if I'm in the same locality, so there's no need for any different country code...

Bagpuss by Level 1: Joiner
  • 135 Views
  • 5 replies
  • 0 kudos