Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
trying to access my account on my phone says change your password but when I go to do that I get a alert saying fraud o2 don't send codes
I have paid my bill, O2 are saying they have not received it. I phoned my bank and they said O2 need to claim the payment on their side. I have been waiting 2 days and they have stopped me from using my phone. How do I get them to claim it as I canno...
I have an "unlimited" data plan. Why has my Internet gone off.
I purchased a S21 5g and registered to recycle old s10 with intention of getting the extra £150 through the current offer, Although I couldn't see anywhere to input my order number to activate this deal. Now the recycle pack is being sent out and I h...
Hi there.I’ve swapped phones with my wife and since putting her SIM card into the iPhone. She has had no mobile network coverage or mobile data. She does get WiFi calling. Please can anyone help. We’ve tried resetting the phone and carrier settings.
I've dried it and had it in rice for 15 hours - its dead
My phone is not working following being dropped in water. I want to transfer the SIM into my old smart phone but can't because I can't receive any messages on my phone. How do I do this?
Hi, new iPhone user, day 10 and my phone1. Takes ages to connect to the WiFi and cuts out, no-one else has this issue in the house.2. During calls people say I’m disappearing.3. Texts go to my old phone with NO SIM card in it!!Please help
I have recently upgraded from the Samsung S10 to the samsung 21 ultra and part of the deal was it came with the free ear buds, The phone has turned up but no ear buds ? Is there normally a delay ?
I think I was a customer at O2 many years ago, but I don't remember my number and I still didn't have an email, I want to know if I recovered my debt balance at the company, how do I do it?Thanks
