Pay Monthly
Get help and support from other community members with your Pay Monthly service.
36166 PostsActivity in Products & Services
Woohoo S25 ultra and i can do online switch- oh, oh wait.
well, that's a bit of a monument to make people go all through that to try and pre order, only to blast this back at them. I assume in store can still do switch up pre orders without this coming up
Not answering my emails (O2Recycle@ingrammicro.com)
Well, I was offered £53 for my Samsung Galaxy Fold 4 and posted it off when I finally received my new phone Samsung Galaxy Fold 6 ( I waited a month for deivery)When selecting my new phone online I opted to trade in my old phone and also opted for th...
iphone 12 Pro - O2 Sim Battery drain
Hi I have recently purchased iphone 12 pro and am using it with the O2 Sim card. Unfortunately the battery drains almost by 25% overnight when the phone is idle. I have replaced the phone already and did not make any difference. If i remove the sim c...
O2 classic pay as you go
My dad is on classic pay as you go. Will he need to get a new contract due to o2 removing pay as you go
Switch Up - Returned Phone Damaged in Transit
I recently used the O2 switch up service for the first time. A week after receiving my new phone, O2's prepaid postal package arrived for me to return my old device. The packaging seemed insufficient for sending a device apparently still worth over £...
PAC
Hi, I'm trying to obtain a PAC but when I text 65075 I get the message Premium SMS failed. Is there a way round this?
Resolved! PUFFL and annual price rises
On 9th September my PUFL (Pay Up Front for Life) Alltime 50 contract was automatically transferred to an O2 Unlimited 30D 500MB contract with the description that is costs "costs the same at £.00* per month". At the time it was confirmed that there w...
Outstanding balance of 1p!
Hi all, looking for some advice if anyone has come across this issue before...I pay my bill for several lines by direct debit each month, but for some reason the amount collected by the direct debit is always 1p less than the amount due. This means e...
Phone cut off
O2 I have cut me off this morning without any warning. I don’t have a landline so I can’t ring them. I can’t ring 202 from my phone. Is there any way of talking to somebody so I can get my phone switched back on
Charge to mobile
Hi everyone I'm just wondering if anyone else who is pay monthly and uses pay by mobile/charge to mobile depending on what your doing eg gambling sites or app stores etc it's worded differently. Anyways I started as a sim only and I was able to pay w...
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