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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36336 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

6063 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1289 Posts

My O2

Get help and support from the community related to My O2.

7457 Posts

Activity in Products & Services

Experience the best on O2 all in one plan - Ultimate Plan

Hello folks, Today I'm thrilled to share some fantastic news by introducing our best mobile plan yet - Ultimate Plan. Get even more out of your mobile with a plan that brings together our most comprehensive mobile insurance, services, extras, and ent...

Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif Ultimate_Header_FUP_SIMO_2_V3_Option A (002).gif
Dave-O2 by Community Manager
  • 6830 Views
  • 15 replies
  • 1 kudos

Unable to buy bolt-on over 100mb

Hello, Over the past couple of days I've been trying to buy a data bolt on. The only option is to buy a 100mb for £5.50. The larger data bolts on which are better value seem to be blocked. I've tried the app and the website. On the app, it doesn't al...

dfsfadsf by Level 1: Joiner
  • 1369 Views
  • 17 replies
  • 0 kudos

Plan upgrade

I upgraded from payg to a rolling plan and received a confirmation email. Since then I have heard nothing, and my balance is now zero. I paid £5 as requested for the first payment. I cannot find any contact for customer service. Can anyone help, than...

Resolved! DPD - Return to sender? What happens now

Hi All,I was on a phone that had some time left on the contract, I decided to grab a new one and paid off what was left on the contract.Weird situation in that the phone was meant to be delivered today, however dpd has the status of "Return to consig...

SL5K by Level 1: Joiner
  • 1070 Views
  • 9 replies
  • 0 kudos

Bolt On and Tariff Change Hell

Has anyone had any success with getting refunds on all the useless 100MB bolt ons we're having to add on because the data amount "add" button isn't working? I have tried on various different devices and browsers, and the problem is clearly at their e...

Adrian__ by Level 1: Joiner
  • 123 Views
  • 2 replies
  • 0 kudos

Resolved! Current data usage itemised details

Hi My O2 is doing my head in, i am looking to find out what data i used last night or first thing this morning around midnight i an itemised format, like Vodaphone,Lebara,ee,or 3 does, but i can not find it, only if i look at previous bills and then ...

freeflow by Level 1: Joiner
  • 341 Views
  • 3 replies
  • 0 kudos