I have multiple PAYG sim cards registered on my account and they have worked fine for months. But since last month I can't make outgoing calls, top up by voucher or card, or see my tariff details on myo2 portal (my numbers are shown there as active, ...
Looking for some advice...Purchased an apple watch se3 cellular for my daughter this Christmas with the hope of cellular connection so she can use her watch independently from my wife's iPhone. iPhone is with id mobile and I'm aware they don't suppor...
Hello,I've been charged six times for sending one international 83p SMS. Each charge is one second after the previous. I'm thinking this isn't correct. Can anyone direct me to the right place to correct this? I just seem to going around in circles tr...
One of my colleagues is having an unlocked iPhone 16 Pro with a US mobile service with Verizon. We plan to activate an O2 pay as you go plan using the second IMEI. How do we select to take delivery of an e-sim QR code supposed to a regular physical s...
My PAYG rolling plan has deactivated itself (I am unsure why; I received an email stating this shortly before my monthly plan was due to end). Now, I am trying to reactivate my Rolling plan, but every time I attempt to activate it or click 'Manage Ta...
Anyone else having problems with myO2? When trying to upgrade or see previous usage, I keep getting this error. Only happening on one of my two accounts though, the other is fine? Tried starting an online chat through the app but that’s not working e...
Hasn't been working since January this year - been back and forth with o2 customer service the whole time. they raised the limit, they put a bar on it and took it off to see if that helped - they said my account needed to be 4 months old, then 6 mont...
Hi I ordered a new sim on 22/12/2025. It’s said it’s been dispatched and will take 1-3 days but still have received it? Can you tell me when it will come?
