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Pay Monthly

Get help and support from other community members with your Pay Monthly service.

36063 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

5974 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1265 Posts

My O2

Get help and support from the community related to My O2.

7379 Posts

Activity in Products & Services

Cannot end contract oh phone due to Apple watch

Hi all,After some advice please as this was never menthioned when I got my Apple Watch.I have just been told if I end my SIM contract (which is contract end this month) I cannot have a PAC code unless I pay off my Apple watch in full. If so, this was...

MarkC71 by Level 1: Joiner
  • 3 Views
  • 0 replies
  • 0 kudos

Resolved! ESim issues

Hi, Just bought 3 sims using the uswitch offer of 40GB for £8. I bought 1 this morning and the other 2 a few hours ago. In myo2 I just see the 1 sim I bought this morning. How can I download the esim for the other 2 sims if I don't see them in myo2? ...

Kamal80 by Level 1: Joiner
  • 263 Views
  • 8 replies
  • 0 kudos

Port not complete - 3 months

I submitted a port request on 20 Sept and it’s still not complete. Support just keep telling me they’re looking into it but nothing is sorted. I was with o2 but left to ID mobile but it was rubbish so came back very quickly. Could that be the problem...

MarkJ1 by Level 1: Joiner
  • 131 Views
  • 6 replies
  • 0 kudos

Delay in Deliveries

hi i have placed an order for an iphone online on 2nd of december and till the day its showing as processing and estimated delivery date was 3rd and i did not get anything yet till today. Why i am facing the delay problem??

oseirose by Level 1: Joiner
  • 3309 Views
  • 8 replies
  • 0 kudos

Resolved! present bill view call history

Hi.Im looking to way how to check my billing history with calls on present bill before will be issued. I have acces to my 02 and previous billing history but not to present Many Thanks any one ?

Radoslawk by Level 1: Joiner
  • 103 Views
  • 3 replies
  • 0 kudos

Help

I've had someone message me and provided proof they have had a missed call from me. But it def wasn't me. Advice needed!

Toot584 by Level 1: Joiner
  • 56 Views
  • 1 replies
  • 0 kudos

Upgrade early

I’m wishing to upgrade early, but with the option to pay my old device monthly still along side the new device. It’s an upgrade and not a new connection however it will not let me pass the credit side, stating I have the max amount of pay monthly con...

Gt-666 by Level 1: Joiner
  • 53 Views
  • 1 replies
  • 0 kudos

Sim not received

I ordered two new monthly contracts. Both were dispatched on 4th Dec. I only received one sim. I don't want to activate it yet and there is nothing printed on the package saying which order it is for. There seems to be no way to report a missing orde...