Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
My address on my Virgin Media account does not completely matches to my address on my O2 account therefore my Volt Benefits are not being activated. The only difference is how the flat name written. They are still the same flat but it is written diff...
Hello all I've previously had Volt benefits applied to all of my accounts but i recently upgraded 2 tariffs and they both got the benefits taken away which i understand as they'll get applied again if applicable. Now, i now have unlimited data so i c...
I have Volt on my phone and my wife's will we be okay for roaming in Kenya, Africa.
Hi. Having trouble getting double data added to one of my lines. To explain, I have 4 lines - mine, my husband's and our 2 daughters. My line and our eldest daughter's line have double data, our youngest daughter's line was only activated on 24 Dec s...
We now have two O2 device plans and the Virgin Media streaming service. I was promised double data for all devices (broadband + cellular data). Despite contacting O2/VM twice about this matter, I still am at the original data rates. @Dave-O2, any cha...
I have set up a new contract on my account in October. Since then I have spoke to several people to get my volt benefits added, this still hasn’t been applied and is becoming very frustrating can someone help please.
Looks like im in a long line of people having issues with their volt benefits. I renewed two numbers in November and am now still waiting for my volt benefits to be reapplied. Despite contacting O2 twice still nothing is showing on my account. I've f...
Yesterday I visited your store and placed an order for home broadband. While there, your colleague told me that since I’m getting broadband from O2, I could also get a special SIM offer: 250GB for £12.She tried to register it for me under my current ...
I have three O2 contracts for family and am also VM customer for many years. I have enjoyed Volt benefit for all my O2 accounts during this time. I upgraded two of my O2 contracts earlier in the month. I was notified that Volt was removed but would b...
Evening, im having trouble getting the double data applied to my tablet tariff. I already have this applied to my mobile tariff but can’t seem to get it activated on the other sim. Online chat told me it would be applied after 14 days but that was 3 ...
