What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Well it’s been 6 weeks since signing up to VM Volt, the VM Volt is active but not the O2, I’m signed up for 5gb £10 and not get Volt 10gb. I contacted 02 who said the Volt is not active, they told me to contact VM, I called VM they were not sure what...
Hi. so I have Disney + mora than a year. I always got the 2 off but on end of November I changed to a cheaper 8.99 subscription as the most expensive not worth for me. I just realized the last 2 months I didn’t get the 2 off as it in the terms an...
Is it better to get travel bolt on or change sim to local sim when I arrive. Away for 2 weeks
I have a question about free roaming in O2 Travel zone 2 - India, Thailand and Malaysia. I have a Volt O2 SIM only account with O2 and Virgin Media which comes with O2 Travel Inclusive zone and includes O2 Travel zone 2. I called O2 to clarify my que...
Hi, We were originally Virgin Mobile SIM customers as part of a Virgin Media broadband/phone / TV / mobile package.Our two SIMs were in a family group (2nd SIM was about 50% off) For tedious reasons, I won't waste your time with, we now have my SIM w...
Hi, I recently began use of the Volt benefit of Amazon Prime for £2 was per month. To do this I deleted my old account and used a different email as it wouldn’t allow me to use it with the link I received.I now am struggling to connect my family memb...
Hello, I'm both an O2 and VM customer and am looking to set up a new sim only pay monthly account, specifically the 24 month 3GB data plan at £15 per month. I can see on the website that the data will be doubled to 6GB but it’s not clear if I’ll get ...
Message on my phone requesting payment, wrong account number and wrong name. What to do? No where on o2 site for this type of issue.
Hi all I’m on sim only plan and have the volt benefits my daughter applied for a sim only as well but sim got lost in the post, so she went to a 02 shop ( November 26th)and they supplied a new sim straight away number got ported over all ok that day ...
I ordered new mobile phone but when I log in to account to see how my order is progressing it says nothing there
