Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
hi. my volt upgrade hasn't yet happened. all agreed on 15/05 15 days ago. cannot get hold of any one at virgin or o2 and the bot is driving me insane. should i have to be chasing?
Hello, Ive been an 02 customer maybe 20yrs and virgin customer 5yrs.I took out my 02 airtime bill thinking id get double data with volt on benefits. 5months on im still trying to get them. Been to o2 shop 3 times and keep being told nothing they can ...
I have both a virgin media volt account and an o2 account. These have been verified by virgin media to use the same account holder name and address. 6 Weeks ago I added 3 new numbers to my O2 account making 4 numbers in total. The 3 new numbers have ...
I have 2 phones with O2 and I have Virgin Broadband, the phones are both in my name and in the same O2 account. The name and address of this account exactly matches that of my Virgin Broadband account. The first phone was originally with Virgin mobil...
Well it’s been 6 weeks since signing up to VM Volt, the VM Volt is active but not the O2, I’m signed up for 5gb £10 and not get Volt 10gb. I contacted 02 who said the Volt is not active, they told me to contact VM, I called VM they were not sure what...
I am now on my 4th “ it will take 14days to activate “ period…I know it’s a benefit and not part of my contract but come on O2 . My account says I am eligible but still nothing …..
Hi all. I'm new to O2 since 20th April.I joined on a 12 month pay monthly contract.One of the main reasons I joined was due to the double data volt benefits with virgin. I've contacted support chat around 5 times in the last month to get the benefits...
My current O2 contract already has enhanced roaming so this won't be added. When I renew my contract in a year's time would it be added at that time please?
Hi, I’m an O2 and VM customer and am eligible for volt Benefits. After waiting over a month with no progress on the volt benefits activating, I rang O2 support (over 2 weeks ago). The person said they raised a ticket to have the benefits activated fo...
Hi, I am a customer of Virgin Media and O2 and have been with both for years. Up until renewing my mobile contract this month, I’ve received Volt benefits with no problem, but now for whatever reason this has stopped and the page says I’m not eligibl...
