Volt
Get help and support from other community members with your questions about Volt
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

Volt .png DaveO2_0-1739884790594.png DaveO2_1-1739884790597.png DaveO2_2-1739884790597.png
Dave-O2 by Community Manager
  • 3748 Views
  • 18 replies
  • 0 kudos

Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

Volt .png Volt .png
Chris_K by Former Staff
  • 179010 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9139 Views
  • 12 replies
  • 4 kudos

Honor 200 lite compatibility with US carriers

Hi all does anyone know if this phone is can be used in usa and will work with wifi calling. Was hoping for data to work on 5g. The compatibility list on o2 site seems dated. thanks

Nitrams19 by Level 1: Joiner
  • 96 Views
  • 4 replies
  • 0 kudos

O2 sim not arrived

i recently got virginmedia broadband with 02 sim deal. but i have not received any 02 sim neither got any email from O2. what is the process to get 02 sim?i raised complain with viring media they asked me to contact 02. please guide.Thank You

Using mobile in mexico.

Hey guys in my o2 it says i have zone one travel included but i cant get any data or call signal in the restort im staying at. Is there anything specific i have to do to activate it? Cheers

Ebojonson by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

Volt .png DaveO2_0-1739884790594.png DaveO2_1-1739884790597.png DaveO2_2-1739884790597.png
Dave-O2 by Community Manager
  • 3748 Views
  • 18 replies
  • 0 kudos

Reset phone - need replacement eSim

I need to reset my son's phone. He currently has an eSim. When I do it, will the eSim be wiped and if so, how can I get a new one quickly?

MalK by Level 1: Joiner
  • 338 Views
  • 5 replies
  • 0 kudos

Lost virgin SIM card

I am paying monthly for a SIM card as part of my Virgin Media package but I have lost the card. How do I get a replacement. No idea of the number.

Sharristu by Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Miss sold Volt 02

We had a Virgin rep round who sold us broadband only but then said if we had 02 mobile as well we would get the internet for less. 500 increased to 1 for free then less for having mobiles.5gb mobile doubled to 10gb. Once the Virgin internet was activ...

Kaz45 by Level 1: Joiner
  • 252 Views
  • 3 replies
  • 0 kudos

Resolved! VM O2 Volt not activated.

Well it’s been 6 weeks since signing up to VM Volt, the VM Volt is active but not the O2, I’m signed up for 5gb £10 and not get Volt 10gb. I contacted 02 who said the Volt is not active, they told me to contact VM, I called VM they were not sure what...

Nick123456 by Level 2: Apprentice
  • 2625 Views
  • 24 replies
  • 0 kudos

No info about bills or plans

I was a Virgin customer for my SIM pay monthly. I was then swapped to o2 and my pay monthly and have had no issues with paying bills and have emails showing this. However, when I log in to my o2 account, there is literally no information about my mon...

Eden222 by Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos

Resolved! Using phone in USA

I've got Volt O2 Travel Inclusive Zone, but am unsure what it actually means when it says that you have the freedom to call, text, stream and scroll, just like you would at home, in 75 destinations worldwide – including the EU, USA, Canada, New Zeala...

SylviaM by Level 1: Joiner
  • 396 Views
  • 4 replies
  • 0 kudos