O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Former Staff
  • 31 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 12 replies
  • 0 kudos

Overpayment text

I received a text 3/4 days ago about confirming my overdue payment has been received and today I got a text telling me that there was a problem taking my direct debit payment

O2 account reactivated on credit report

Hi, I closed my account October last year and just got a message on my credit report saying my account has just been reactivated this month. It was a contract sim that I had completed. I've not had any communication from o2 in regards to this and I h...


I had £47.50 in rewards so i spent £40 on a e-code voucher for amazon on the 5th april and still not recieved it also phoned them up and they could not help.

P64 by Level 1: Joiner
  • 1 replies
  • 0 kudos

VAT invoices

You appear to have stopped allowing me to download VAT bills.How do I get VAT bills / invoices now?Also, how can I move to paper billing, including getting VAT invoices that way? Is that free?Thanks.

How to claim a win

I got a text saying I had won a £50 dining card, gives me an email address saying I would get an email from it...but had nothing. I checked terms and conditions, says I need to accept within 48hiurs which is nearly up. Anyone any idea how I can claim...

Art1987 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! O2 priority tickets

I got general tickets for a concert on ticketmaster which is in the O2 but I'm an O2 priority member. Would I still be able to enter early with the priority? Or did I have the buy the tickets off the O2 priority presale?

Tickets by Level 1: Joiner
  • 23 replies
  • 0 kudos

Resolved! Cannot start disney

Cannot get link to start Disney extra. Click link but nothing 

Myhelp by Level 1: Joiner
  • 1 replies
  • 0 kudos