O2 Priority
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Forum Posts

NOW CLOSED - 🚀£20 Voucher Reward With The Priority Beta App Testing Adventure🚀

**Sorry, the testing opportunity window has now closed** Hey everyone! Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta testing group for the Priority app. The goal is to help us find any issues an...

Dave-O2 by Community Manager
  • 5 replies
  • 0 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 12 replies
  • 0 kudos

Free hot drinks at Greggs.

Does anyone know why the number of free hot drinks have gone down as come to the afternoon the free hot drinks at Greggs have been gone?

Luke35 by Level 1: Joiner
  • 6 replies
  • 0 kudos

John Lewis e code voucher

I requested a John Lewis e code voucher using my rewards. I still have not received it after 5 days. Any idea how long it should take. I checked spam nothing arrived

TIGA by Level 1: Joiner
  • 1 replies
  • 0 kudos

my phone is restricted but no bill outstanding

I can't contact o2 because my phone is not even receiving texts and cant get an email address or make phone calls how to get someone to remove the restriction.

karen541 by Level 1: Joiner
  • 1 replies
  • 0 kudos

No help from customer service

Been trying to access my account but I’m getting no help. I’ve been logged out and when trying to sign back in it says we can’t send u anymore verification codes. The live chat is extremely useless I keep getting redirected to the app which I’ve stat...

251245 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hi there I have just received an email telling me you are taking £700 for a 02 bill regarding telephone number £699 is for a phone I have never received I have phone d numerous times (2-3 hours) and have been reassured that the phone has never been d...

Anonymous by Not applicable
  • 4 replies
  • 0 kudos

Unlock account

Please Unlock my account at my phone, I dint know why but I have blocked text message from amazon , it is very important to Unlock my account, I cant use at my home alexa because I cant log in without text message code. amazon customer service told m...

Ela2292 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hi there I'm trying to purchase a USB c cable using my o2 rewards how do I do this

Stress by Level 1: Joiner
  • 1 replies
  • 0 kudos

Priority tickets for Peter Kay

Hi I purchased Peter Kay tickets last year through Priority and I don’t know where the tickets are in my phone

Kkjjfm16 by Level 1: Joiner
  • 1 replies
  • 0 kudos