O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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Cannot sign in to Priority

I have tried on multiple devices and browsers, I've tried clearing cache and browsing data, yet all I get is an error message saying "Something went wrong looks like there was an error. please try again or come back later. and on my phone it just kee...

Phina76 by Level 1: Joiner
  • 73 Views
  • 1 replies
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Resolved! A recent Amazon Prime expired and new O2 subscription

First time poster and 02 customer. my current non Amazon prime subs expires on 5 October. I have cancelled on renewal if I purchase 02 extra Amazon Prime and activate in 6 October, will it apply to the same Amazon account ? lots of differing opinions...

Request for up front payment refund

Hi , I applied for an order , but unfortunately my credit check was failed and my order isn’t confirmed, But still they took my money , like their upfront payment, if my order isn’t confirmed, why they took my money upfront payment, it’s already 2 da...

Bossplan by Level 1: Joiner
  • 105 Views
  • 1 replies
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Finance agreement with a cancelled order and sent back.

Hi there, I have received a text message with a final bill on a device/order I had cancelled the day after. It was sent out for delivery, and I refused as instructed by yourself. They have now received the phone back, and I was told the credit will g...

LD3 by Level 1: Joiner
  • 134 Views
  • 2 replies
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I’m still waiting to hear about my order.

I ordered an Apple ipad 10th gen on Sunday and I am still waiting for my account to be opened and I am still waiting to hear about the ipad that said would be delivered the next day? I would like to know more and want my ipad to be delivered asap

Payment

Hi, money has been taken out of my account for a deposit on a phone however I got declined for the credit agreement so I would like my money back or to be put on a contract please

Phone9 by Level 1: Joiner
  • 101 Views
  • 1 replies
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Data not working

My data won't work, I have the allowance of 10gb in my account and I don't even get the 4g symbol on my phone, I've tried resetting and my mobile data is turned on

Jake27 by Level 1: Joiner
  • 127 Views
  • 2 replies
  • 0 kudos

Amazon e voucher

I opted for a £20 o2 rewards voucher yesterday and I done it so a code got sent to my email but I haven’t received anything I can’t seem to chat to anyone online either what do I do help