O2 Priority
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Forum Posts

NOW CLOSED - 🚀£20 Voucher Reward With The Priority Beta App Testing Adventure🚀

**Sorry, the testing opportunity window has now closed** Hey everyone! Exciting news! We're on the lookout for enthusiastic Virgin Media O2 customers to be part of our Beta testing group for the Priority app. The goal is to help us find any issues an...

Dave-O2 by Community Manager
  • 5 replies
  • 0 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 12 replies
  • 0 kudos

Where to contact if coupon code is not accepted.

Hi,I was trying to use voucher code at pizza express today and they said its not working. the code was not accepted finally though it was showing valid on the priority app. Is there any customer service i can contact to in order to resolve this.

jainp by Level 1: Joiner
  • 2 replies
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Resolved! Is this priority winning email real?

Recently joined up with O2 and too my surprise I have apparently won a meet and greet with Bon Jovi, which is fantastic. However I am not 100% sure if it's real or not. The email was sent from o2support@weticketit.com and asked me for only one thing....

cant pay my bill

hii am unable to pay my bill this month as unfortuneatly someone scammed by bank account and i am now left with a shortage to cover all my bills this month. i can however pay it 31/05/24as you have restricted my services i am unable to call you to di...

Klar by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Potential Scam O2 Priority Text

I received the below lucky draw winner message from ‘O2 Priority’. Could anyone please advise if this is genuine or not? I went onto my O2 priority app and it said I did not win, so I am getting more confused at the moment. Congratulations! You enter...

Returning old phone

I sent back my old iPhone over a month ago and have not received payment. Email address [Removed]

Resolved! O2 food offers - How long does "save for later" last?

Is there a time limit on the "save for later" option for food/drink offers? I managed to grab one but when I went to use it it was gone. I know there's 30 minutes once activated, but I never got that far this time.Do they keep giving away codes until...

lemming3k by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! O2 priority queue for non-priority ticket holders

Hi! Sorry if this question has been asked a million times before, but I genuinely can't seem to find a concrete answer anywhere. I'm going to a gig today with tickets that weren't bought during the O2 priority pre-sale (if there even was one) and wer...

jrdsi by Level 1: Joiner
  • 1 replies
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Resolved! O2 priority stopped working

Hi all, been using o2 priority for a number of years now and after a recent update, the app stopped working altogether. It gets stuck on the welcome page/video and prompts 'log in with o2' - clicking that will go back to the welcome page/video, so it...

danimr by Level 1: Joiner
  • 11 replies
  • 0 kudos