O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 26254 Views
  • 12 replies
  • 0 kudos

Not receiving Blue Monday prize winning emails

I haven't received Blue Monday prize winning emails for a while, around since June, despite playing every week - lost out on a number of prizes! I added noreply@bluemondaysdrops.co.uk and *@bluemondaysdrops.co.uk to my trusted emails list (i.e. not t...

yecar by Level 1: Joiner
  • 766 Views
  • 11 replies
  • 0 kudos

Resolved! Code Failed"for £10 M&S Gift Card on PRSNT

Hi I also won a £10 gift card on o2 priority blue Monday today. When I redeem the code on prsnt app it says the Code Failed can anyone help me too Kind regardsNaheed

Nads75 by Level 1: Joiner
  • 1041 Views
  • 2 replies
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Resolved! O2 priority app not logging in

The app is stuck in a loop. Asks for phone number then sends a code, tries to login then starts again? any ideas or know what is going on?

Drew1d_Cla by Level 1: Joiner
  • 29806 Views
  • 12 replies
  • 1 kudos

Resolved! Blue Monday error message

Hi I have tried to enter today’s Blue Monday draw but every time I try and enter it says ‘somethings not right, let’s take you to the homepage’. Is there a way to check the backend system to see what I should have won today based on my email address?...

Lucy12345 by Level 1: Joiner
  • 1853 Views
  • 1 replies
  • 0 kudos

No codes left after winning

I won Your weekend treats with M&S but when I click on the unique prize link it shows no codes available. Please help

Boneeeey by Level 1: Joiner
  • 2417 Views
  • 22 replies
  • 0 kudos

Resolved! O2 Priority saying I need to top up in order to access app.

I have recently got a PAYG sim card, and I have topped up with £10, however every time I try to access and log in to my O2 Priority app, it sends me a text saying I need to top up - followed by a link to the web top up page.I have been into a O2 Stor...

RisD0m by Level 1: Joiner
  • 1215 Views
  • 14 replies
  • 0 kudos

Contact

Hi, I’ve been going round and round with the virtual assistant. I then managed to speak via chat to an agent who basically after much questioning told me she couldn’t help and sent link to Priority. The link was just a generic link. I need to speak w...

Syd23 by Level 1: Joiner
  • 867 Views
  • 1 replies
  • 0 kudos

Priority ticket issues

Hi i'm trying to order tickets for a gig on priority but when i go past the get tickets page the date i want just says presale happening now no option to actually book them