Devices
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Apple

Get help with your iPhone or iPad from other community members.

5768 Posts

Android

Ask questions and find answers from others about Samsung, HTC or other Android devices.

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Other Devices

Ask the community about other devices including BlackBerry and Windows Phone.

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Activity in Devices

HONOR 400 Series - ORDER NOW

HONOR 400 SERIES Another day, another handset drop. Today i'm delighted to announce the HONOR 400 Series is NOW available to order on O2. You can get your hands on the HONOR 400 Pro & the HONOR 400 Lite You can find more details, FAQs and offers on e...

400-Series(Pro+Lite)_KV_4x5.png 56820242-9ca2-4048-b1aa-db09d33c4234.png 400 Pro.png Pro Lite.png
Dave-O2 by Community Manager
  • 70 Views
  • 2 replies
  • 0 kudos

Undelivered SIM

My SIM never arrived. How can I contact O2 and ask them to send me another?

SIMless0 by Level 1: Joiner
  • 46 Views
  • 2 replies
  • 0 kudos

O2 Staff Plan smartwatch query

Hello, I am currently on an staff plan with my new phone. I was wondering if the Galaxy Watch 7 I bought today could also be put on a staff tariff too, or are smartwatches excluded from the staff tariff? Thanks!

noodlebee by Level 1: Joiner
  • 89 Views
  • 5 replies
  • 0 kudos

How can I cure archived bills?

Last time I looked on my O2 app I was able to see last year's bill break down but now I can't. I've been on the O2 website and I can only see this year's bills. Did anyone know how to access archived bills without going on the help chat, as I tried t...

KZB by Level 1: Joiner
  • 198 Views
  • 9 replies
  • 0 kudos

Resolved! Voicemail Notification Will Not Go Away

Every time I turn my phone on or restart it I get a notificiation for a new voicemail. I don't use voicemail and have it switched off. When I phone 901 it confirms that I don't have any voicemails. I have tried my SIM in another phone and even in an ...

Anonymous by Not applicable
  • 45449 Views
  • 12 replies
  • 0 kudos

Meet the new Samsung Galaxy S25 Edge 5G - PRE-ORDER NOW

Afternoon all I'm pleased to share that Samsung have unveiled their latest Galaxy flagship device and this is now available to pre-order on O2 The Galaxy S25 Edge gives you all the tools you need for epic pics and videos. A high resolution 200MP came...

30626c7d-5c8b-4d6b-bcfd-95f887f7854d.png Samsung .jpg
Dave-O2 by Community Manager
  • 501 Views
  • 4 replies
  • 0 kudos

Resolved! Watch Upgrade

I want to upgrade my Apple Watch, paying off my balance. Where on my web account can I do this?

Cannot set up mobile service of Apple Watch

I've spent an hour on the phone with O2 and am no nearer to setting up my son's Apple Watch.We have a new Apple watch (SE + Cellular) bought from Apple, that is not yet linked to a network.We have an Apple iPhone 12 which pre-exists my O2 account but...

LonMum by Level 1: Joiner
  • 699 Views
  • 21 replies
  • 0 kudos

iPad and the Alcatel Dongle 4G

I currently use an Alcatel Dongle 4G on my Windows laptop. It works perfectly and is fast enough for Zoom connections - its main purpose. However, I bought it for my iPad, but could never get it to work. So I switched to Windows, and it self-installe...

Peath by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos