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Get help with your iPhone or iPad from other community members.

7484 Posts


Ask questions and find answers from others about Samsung, HTC or other Android devices.

7486 Posts

Other Devices

Ask the community about other devices including BlackBerry and Windows Phone.

2276 Posts

Activity in Devices

OPPO Find X5 Lite phone not sending photos with texts.

I cannot seem to send a photo with an text message. This has been happening for some time. Is it something like I may have to join WhatsApp, which I don't really wish to do. Any help would be gratefully appreciated.


How do i tranf my esim from an android to an apple phone? I have tried my QR code that i got for my esim but it says it has expired?? Can someone help. Cheers

Nicole89 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Battery issues with reconditioned iphone purchased from 02

Hi, I have an issue with an iphone 11 (bought reconditioned but as new).There is an issue with the battery. The iphone turns itself off on its own, usually at around 40% bettery and then restarts indicating 0% battery. I have had indications that the...

AMcF-005 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Switch on voicemail from abroad

I left England a few days ago for holidays but forgot to set up my voicemail while away.How do I access this now because I realised that every call will go to voicemail while I use a local esim.Thanks

MichaelSA by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! eSim on a Google Pixel 7 Pro

Hi O2 community New here. I have moved from Vodaphone where I had an eSim for my personal sim and the physical sim for my work line. When I got the QR code for the O2 eSim, it would attempt to configure but when its complete I have no data phone SMS ...

iPhone SIM v Android SIM

My son is on my O2 contract and has an Android phone. He wants an iPhone. Is it a different style of SIM ad if so, how do I get an Apple SIM for my monthly contract?

Apple Watch - Option to select mobile service greyed out

Hi, Trying to setup a mobile service for my Apple Watch, but the option from within the watch app, then ‘Mobile Service’ to ‘Setup Mobile service’ is greyed out, with the note ‘Your o2 account is not eligible to enable mobile service on your Apple Wa...

CUTHBERM by Level 1: Joiner
  • 5 replies
  • 0 kudos

Impossible to move data plan to new apple watch

I have had an apple watch linked to my O2 mobile tariff since 2020. I upgraded to a new watch on Monday and during the process of transferring settings etc. to the new watch I selected the option to transfer my existing data plan. It didn't work, I g...

peacegold by Level 1: Joiner
  • 4 replies
  • 0 kudos