Devices
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Apple

Get help with your iPhone or iPad from other community members.

5584 Posts

Android

Ask questions and find answers from others about Samsung, HTC or other Android devices.

5320 Posts

Other Devices

Ask the community about other devices including BlackBerry and Windows Phone.

1708 Posts

Activity in Devices

Visual Voicemail tab has disappeared on my Pixel 7

Apologies if this appears twice - can't find the original, so don't know whether it's posted or not... So, my Pixel 7 was playing happily with Visual Voicemail, but since Sunday it hasn't... By which I mean the tab has disappeared in the bottom of th...

a_wiseman by Level 1: Joiner
  • 1512 Views
  • 17 replies
  • 1 kudos

phone power button wont turn off screen but acts as if its held down and this causes phone to random

As title suggests im using a pixel fold and yesterday my phone randomly shut off asnd the power button wouldnt function now i can have it work but every so often my power button wont turn the screen off itll act as though the hold press has been acti...

danielG by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

esim new phone number

Hi, I recently just switched from Android to Apple and have an Esim on the iPhone. I transferred my old number over, and it claims to have "ported over", but my new phone shows its number as being different, so I cannot make calls to that number or s...

Aaron14 by Level 1: Joiner
  • 96 Views
  • 3 replies
  • 0 kudos

Resolved! smart watch connection to O2 wifi

Hi there,I can connect my Android phone to O2 wifi (in Sainsbury's) and sign in to O2,but when I connect to it with my Android smartwatch it immediately says "cannot sign in to this network". Does anybody know what the difference is ?A setting ? It's...

cam2424fg by Level 1: Joiner
  • 197 Views
  • 8 replies
  • 0 kudos

Alcatel device unlock

Hi I used an Alcatel device MW70VK from O2 for six months and then i cancelled the contract. However i still have the device as it was already charged to me so was wondering if I can use it with any other sim card and if not is it possible to unlock ...

Shahzad by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

need a new sim

Hi i will be getting an iPhone 12 i will need a new sim my current I phone 7the battery has gone could you please send me a new sim with my current number

ck4 by Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

I’ve never used this sim

I’ve revived a message saying owe £87 I’ve never used the o2 SIM card I was told it was free with my virgin package I explained I didn’t want it but they sent and it is still in the envelope never used so why are you charging me?

Suzy81 by Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Code request to add esim to phone

Hi, I bought a 12 month contract today for one of your plans but cannot access data until I download the esim to the phone, unfortunately my account doesn't day I have brought a product and I cant login to the O2 app to get access to service either w...

Bobstar by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

Roaming in Canada

I’m roaming in Canada I have all required bolt ons but calls aren’t working and data isn’t really either, I have checked my iMei number it’s comparable I’ve turned wifi and 4g calling still can’t make calls