Apple
Get help with your iPhone or iPad from other community members.
5755 PostsActivity in Devices
New Samsung Galaxy A series has arrived - Order NOW
Afternoon folks, Take every day awesome to the next level with the brand new Samsung Galaxy A Series, the A26 5G, A36 5G and A56 5G are now available HERE!! With this range, you will be able to do it all; make photos picture-perfect with AI image edi...
O2 Boost Box
I’m a former employee of Capita/O2, and I was given a Boost Box by O2. The issue I’m facing is that my new Pixel phone won’t connect via 3G, and I need to confirm whether my phone is still registered with the Boost Box.I’ve reached out to Customer Se...
Data Speed on an eSIM
So I'm proudly showing my Pixel 9 Pro XL to a colleague who has just bought an OPPO X8. Checking his data speed, he was hitting over 250Mbps on 5G, and there I am on my Pixel next to him, getting a measley 32 Mbps max, also showing on 5G. He's on a p...
Resolved! New Apple Watch sim not working
Really struggling to get help via customer services on my new Apple Watch. Showing connected to o2 but no 4g connection or bars. Can’t seem to explain the issue well enough for someone to be able to help me. any suggestions?
Resolved! How do I log into My O2 if I no longer have the phone to receive a SMS Code?
I reported my stolen phone to O2 who have blocked the device. I am trying to log into My O2 to order a replacement but it keeps trying to send a OTP / SMS code to the device which I no longer have - I do get access to My O2?
Resolved! iPhone 6s O2 Locked
I have an iPhone 6s next to me, which is O2 locked. I have never been an O2 customer and probably never will be. Is there anyway to unlock this phone? p.s I bought this second hand, the person deleted their my o2 account and doesn’t remember the emai...
Resolved! Apple Watch contract stuck “activating”
Any ideas how I get this resolved? I am on a monthly sim-only contract and have added Apple Watch for £5 per month. The status on my iPhone is “activating”. O2 services can’t see my contract online but I have received a contract via O2 text message.
NEW - iPad Air/A16 - Built For Apple Intelligence - Order NOW
Hello folks Following on from the iPhone 16e, the new iPad range announced this week is NOW available to order for next working day delivery. Just click below to get started Apple iPad Air 11 inch M3 iPad Air 13 inch M3 iPad A16 You can find more inf...
Redmagic 5G on contact
Will O2 plan to offer gaming mobiles such as this on contract? I have no interest in the current generation of Samsung mobiles, due to the reliability problems, numerous updates, camera autofocus bugs. The Redmagic is a great device. Due to my long t...
Resolved! Honor free gift magicpad 2
Is anyone else having trouble claiming the honor magic tablet 2 if they've purchased honor pro7? When I go onto claim it the IMEI box is greyed out so I can't put it in to submit the claim.Thanks
