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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Code request to add esim to phone

Hi, I bought a 12 month contract today for one of your plans but cannot access data until I download the esim to the phone, unfortunately my account doesn't day I have brought a product and I cant login to the O2 app to get access to service either w...

Bobstar by Level 1: Joiner
  • 1 replies
  • 0 kudos

Phone calls cut out

My phone calls almost always cut out mid conversation?! Regardless of where I am after about 30 seconds? Is this a network or phone issue?

Sarah281 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Hard locked

My Sony Xperia XZ1 is hard locked, my Grandson was playing with it and somehow he changed the pin code, have tried to enter numbers he said numerous times, however trying Xperia companion it is saying phone is locked. How do I go about repairing the ...

Wooly4228 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Data and call usage in Germany

Hi Could you please tell me if my package is covered for me travelling to Germany. I have received a text asking be to buy a zone 3 bolt on but want to check if that covers me for the whole of Germany. Thanks

AnthSL by Level 1: Joiner
  • 1 replies
  • 0 kudos


Hello everyone, I recived my new phone today and selected esim when orderd. So no esim option when setting up the phone, phones 202 from my old device. they were setting up a new esim when the call cut off, my plastic sim is now not connected so no s...

Cherry16 by Level 1: Joiner
  • 1 replies
  • 0 kudos

5g sim

is my current sim able to connect to 5g network? 

Broken screen

My son dropped my phone and the screen looks like ink as been poured in it. I do not have insurance. Is there anything I can do?

Kaye by Level 1: Joiner
  • 2 replies
  • 0 kudos

Ported number

How lond do i have to wait for my ported number to work

Haskidoo by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! tethering (usb or wifi) not working

Hi I just got an upgrade to an HTC One M8 today, with a 4G sim. I did the sim switch from my old sim and the new phone is working (phone and 4G data) fine. However, I tried tethering to my laptop via wifi and usb and it connects up but the laptop is ...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos