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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Top up and tariff

HelloI topped up 3 times today. £10, £10 and £15. But balance still shows £0.I need to start £15 tariff urgently. Thanks

Resolved! Overdue payment, locked network

Hi! I was on overdue payment I paid it yesterday but still closed. What can I do? Why I can call and use the data?

OTP stopped working for Santander

Hi, I am having problems with receiving OTP’s from Santander on my iPhone. I received one about a week ago but since I have had any. Checked with Santander and they have confirmed they were sent. any ideas? thx

Colin58 by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! Samsung S10 keeps losing Wifi connection

Hi, My Samsung S10 which is via O2 keeps losing its signal. My wife's S10 which is via Virgin mobile does not. I have tried restarting my mobile but it does not have any effect. Because there is no problem with my wife's mobile I am led to believe th...

SeajayG by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Sony Xperia 1 IV

Hello Do anybody know when start preorder for Sony 1 IV ? King RegardsAndrzej

Andrzej4 by Level 1: Joiner
  • 5 replies
  • 0 kudos

Whatsapp Chat History

Hi Recently upgraded from S8 to S22. Whatsapp chat history, although backed up did not come across to new file. Does anyone know if its possible to fix? I've read various articles about the message crypt files and possibly transferring them over, not...

Jenmc24 by Level 1: Joiner
  • 1 replies
  • 0 kudos

SIM network PIN blocked. Enter SIM network PUK.

Please can someone help me. I am trying to unlock my previous phone for my bf to use. He is on EE. I have been sent an unlatching code but when I enter it into the phone with the EE sim inserted I receive this message: SIM network PIN blocked. Enter ...

KezzaG by Level 1: Joiner
  • 9 replies
  • 0 kudos

Resolved! Wifi calling on Samsung devices

Hello, I've recently switched to a sim only contract but can't use WiFi calling on my current phone (samsung s9) I believe because it is unlocked and was not originally on o2. Im going to change my handset for a S10 or S20. Will I need to ensure any ...

Resolved! cant recieve calls

im on a payment plan but i cant recieve calls they told me i couldnt make outgoing calls ? help please

Anonymous by Not applicable
  • 9 replies
  • 0 kudos

Resolved! Wifi keeps saying incorrect password S21+

I have an S21+ for months now if I leave my home wifi range and come back it says incorrect password, I click on the wifi and it then connects. Seems to be a Samsung thing as my daughter who has an S22 and the Mrs who also has an S22 also have the sa...