Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 253630 Views
  • 2 replies
  • 2 kudos

Resolved! Unable to buy bolt-on over 100mb

Hello, Over the past couple of days I've been trying to buy a data bolt on. The only option is to buy a 100mb for £5.50. The larger data bolts on which are better value seem to be blocked. I've tried the app and the website. On the app, it doesn't al...

dfsfadsf by Level 1: Joiner
  • 3267 Views
  • 31 replies
  • 0 kudos

Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

DanWolff by Level 2: Apprentice
  • 1372 Views
  • 45 replies
  • 0 kudos

Easiest way to cancel contracts?

Hi all, I’m looking to pay off and cancel eight O2 contracts. I’m not looking to keep any of the numbers. I know I can pay most of the balances via MyO2, but I’d prefer to avoid spending several hours trying to get through to Customer Services if pos...

Duckman by Level 1: Joiner
  • 47 Views
  • 1 replies
  • 0 kudos

Setting up a mobile data plan for an Apple Watch

I have an Iphone 16 with O2 sim only plan 40gb. I have an Apple Watch 9 GPS and Cellular which I did not purchase from O2. I have tried to set up a mobile data plan for my watch, but get error code 90. I do not need a separate number, I want all call...

S2PZ by Level 1: Joiner
  • 104 Views
  • 3 replies
  • 0 kudos

Seeking advice on credit file amendment

Hello, I am looking for some advice on how best to proceed. Recently when applying for a mortgage in principal, I've been made aware that I have a default from O2 on my credit file. This came as a surprise as I was not an O2 customer. After some digg...

PiotrC by Level 1: Joiner
  • 3049 Views
  • 8 replies
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Resolved! Out of Minimum Contract Term - What happens to my discounts?

I received this text today: “Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £34.62*, this excludes any current discounts you may have.You can choose to stay on th...

Cat123 by Level 1: Joiner
  • 176 Views
  • 7 replies
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Resolved! Can't be heard on 0345 calls

I've had lots of issues porting-in to O2 from Giffgaff. It took about 25 days for my old number to work on my shiny new phone, and even then only folks on the O2 mobile network could call or text me. Took another week or so to fix that issue. I still...

gsmith45 by Level 2: Apprentice
  • 2070 Views
  • 17 replies
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Resolved! PUFFL - Pay UP Front For Life

Hi, Looking for some advice with PUFFL, did anyone on here purchase this deal? The tariff is now discontinued but what tariff did o2 move you onto and are currently on?

Resolved! Payment issue for my monthly contract

I had a text from O2 earlier stating a monthly payment of about £14's failed because I'm currently in financial hard times and am struggling to pay regular Bills and stuff. I have some money on my cash card, just enough to pay it (I think), if I was ...

How to verify a 02 telephone call

I’ve had a call from 02 saying that because I’m a valued customer I can have 12 months discount on my phone charges.how do u verify this is correct or is it a scam

Supag by Level 1: Joiner
  • 199 Views
  • 4 replies
  • 0 kudos