Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Delivery

Is anyone else experiencing delays with delivery? Ordered last week and still waiting, but no dispatch email and my phone is due tomorrow. Not holding out much hope!

O2 travel

On pay monthly and going to Thailand so i have added o2 Travel which costs £6 if make an international call, but what about receiving calls? Is this covered by the £6 per day or do i pay a high rate per minute?Also should I switch on roaming to recei...

RPI - April 2025 Price Increase

Hi all,In early 2024, we were told that anyone who joined after 8th Feb 2024, would not have their mobile plan increased until April 2025. Considering that O2 has already announced that mobile plan's will be increasing by £1.80 from April 2025, does ...

Upgrade and recycle

Be selected 02 recycle along with upgrade to new phone (I’ve gone through credit check and accepted) but then stayed at checkout issue with recycle and to clear basket? But states if I do that il have to have another credit check? They’ve also took a...

N/A

Why is 02 unlimited data saying that I have went over 13gig becoz I am on tiktok?

Why is unlimited data now telling me that I have no data

Pay as you go call forwarding not working - Connection problem or invalid MMI code

Hello, I have a pay as you go sim and I want to be able to forward calls to a number when I need it but I get'Connection problem or invalid MMI code' error message when I try to enable.MMI codes I tried:**21*{UK telephone number}# ---> I get the erro...

which is the best cheapest 02 contract for someone who does not use much of anything?

I am still using pay as you go on a Doro dumb phone but I have a Motorola E13 and wondered which 02 contract would give me the best value for money. I do not make many calls or send many texts. I don't expect to use much data as I use my laptop for m...

Proof of usage

Hi. Can anyone tell me how to get proof of usage for an insurance claim please? I’ve tried the chat bot but it send me back to MyO2 and they don’t accept usage in there. They need all the details about the phone too.

O2 account ?

I have an outstanding bill . But I do not have an o2 account

O2

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