Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
just gonna leave this here, pretty sure they are sending out the blank template for voucher codes now for the latest apple promo.And yes my lad tried the code, no.. it doesn't work.I assume virgin media now controls customer service as recently o2 h...
I have moved to O2 pay monthly sim only yesterday from Vodafone. Yesterday I did not make any call. Today I could not make calls and send taxts. Can anyone please tell what could be the problem ThanksSaaj
Hi, I moved over to O2 in November 2024 on a pay monthly SIM only deal for 24 months. Since moving over my signal is terrible where I live to the point where I cannot make or receive phone calls in the house without it cutting out or depending which ...
Hi all,with my Virgin contract we got a free sim. I’ve been using it at university as the WIFI is awful. Last month my other half’s phone contract finished and instead of paying sky high monthly ransom we transferred his number to the O2 sim and canc...
Anyone having problems with card payments processing? I’ve tried 3 different cards and none working. Just says couldn’t process payment, try again later. Have used my cards with other things since so know it’s not an issue my end
Hoping someone can shed light, if I return an upgrade in store, how long before it allows me to upgrade again?
Hi All,Be aware that turning off roaming does not stop receiving text messages and possibly calls. On my arrival in Morrocco I made sure roaming was off, however I still received 10 text messages from my son ( which were all unnecessary!! ) and it co...
We just received emails for two of our sim-only accounts that are still in their minimum term. The emails state that we can cancel our contracts in the next 30 days by contacting O2. We texted INFO to 85075 but it still shows the remaining early term...
I recently tried to obtain a contract with 02. I payed £30 upfront however my contract was declined. I phoned and they said they would reinburse the money but ive just had a confirmation saying i have £30 credit? Does this mean they will return it to...
I transferred over to O2 from early Jan - it’s been 3 weeks but still can’t port my number in. Utter nightmare! I’ve called the customer service multiple times and getting conflicting messages every time. Latest call most unhelpful - they only say th...
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