Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I am currently in a contract and I am able to switch-up. However, I was hoping to go in-store and switch-up, hand in my old phone, and then return the new phone I receive, before then leaving o2. I am wondering if this is possible as I've heard confl...
Howdi Folks. I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. - Youtube Premium £12.99- Goole One 2TB Cloud Storage £7...
I’ve come back to O2 after a brief stint on Three and something seems to have gone awry with the port. I’ve spent hours on the phone to O2 trying to get this resolved for the past 10 days and have gotten nowhere. I’ve done all the troubleshooting pos...
I had an email saying order had been posted last Thursday still not here
I can’t seem to upgrade two of my accounts online - I have passed credit check and proceeds to payment yet when I put the payment through I’m presented with ‘We cannot take your payment at the moment please try again later’ I have tried various payme...
No confirmation email just a screenshot of the page that says we have your order and it will be on its way soon with a order number nothing showing under my 02 and its as if its still in the basket how am I ment to know if it went through
I left 02 mobile on 2/12/2025. I would like to join again please, hopefully on my old contract
Hi,Yesterday my number ported from Mozllion (an EE MNVO based on the Transatel network, where I assume my PAC came from as my PAC started with TSL). I received an email stating that my port was completed at 08:13AM yesterday. I used outbound calls, t...
My O2 contract expires on 3 January and I'm fully paid. I am going to move to a SIM only GiffGaff deal either on my existing phone or with a new purchased one.I know GiffGaff is owned by O2 but what will be the easiest way to keep my existing number ...
I have 2 accounts with o2 and everytime I try to pay via the app I get an error saying payment not gone through and when also trying to pay through PayPal it freeze or comes up with stuff I didnt even click and this has been going on for months and i...
