Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 366223 Views
  • 2 replies
  • 2 kudos

£2.5 price increase on a £5 monthly contract ...

Has anyone successfully argued against the £2.50 price increase when you only have a five pound a month contract. I was told my increased would be £1.80 but now it's going to be £2.50.. which is a 50% increase!

17d by Level 1: Joiner
  • 82 Views
  • 6 replies
  • 0 kudos

Resolved! Charge to mobile not working

I have been using this for years and its suddenly stopped working. I had to speak to many people at o2 as they didn’t seem to understand what pay to mobile is. They said there is no restrictions on my account. So I contacted Apple, they said that on ...

Nnvark97- by Level 1: Joiner
  • 7725 Views
  • 36 replies
  • 0 kudos

Resolved! O2 - What A Cluster... F...

Hi FolksWarning to you if you are looking at staying with O2. As we know - Most people are being sent price notification changes - Increasing your bill by £2.50 per Mobile Airtime number per month allowing you to cancel penalty free. I decided to loo...

Elihearts by Level 3: Thinker
  • 1602 Views
  • 29 replies
  • 1 kudos

Leaving when abroad

HiCan anyone help or offer advice please?I’m currently abroad and have moved from O2 to Giff Gaff, having received my notice of increased bills incoming from O2 - using the 30 day period, with no added charges.I had confirmation of this in my online ...

TonyW1 by Level 1: Joiner
  • 74 Views
  • 5 replies
  • 0 kudos

Debt passed to collections agency

Hello. I'm hoping someone can offer some advice. I had a tablet on monthly contract with o2, in April I had an email saying I could cancel my airtime plan £5 a month and keep paying my device plan monthly. I rang up o2 and asked to do this, I checked...

KJH2025 by Level 1: Joiner
  • 181 Views
  • 2 replies
  • 0 kudos

Leaving o2

Why do o2 make it so difficult to leave , they put the price up mid contract , so l have gone to tesco , £10 a mknth cheaper for the same plan , over paid on my o2 account , they will forward it to next months bill ? , what bill ?

Resolved! Charge To Mobile

Howdi Folks. I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. - Youtube Premium £12.99- Goole One 2TB Cloud Storage £7...

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Elihearts by Level 3: Thinker
  • 3744 Views
  • 13 replies
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Increase in Pay Monthly charge from April 2026

I have just been informed that my monthly payment will increase from £1.80 to £2.50 from April 2026 - no explanation given! This represents an increase of 20% approximately. As RPI is only 3.9% this month - can this extoronate incresae be explained?

Lismore by Level 1: Joiner
  • 18792 Views
  • 168 replies
  • 1 kudos

I think I’ve been tricked?

So I went onto live chat with O2 today to cancel my airtime due to the price increase, and I cited right to exit. They sent me my PAC code and advised me to call 202 to arrange monthly payments of the device. I signed up for a sim only with EE, and t...