Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Airtime rewards

My £20 reward has not came off my bill

Apple Watch 5G?

I have an Apple Watch Ultra 3 (not purchased from O2) with an O2 data plan. The Ultra 3 supports 5G but I have never got 5G on it even in strong 5G areas. Does O2 support 5G on the Apple Watch yet?

My o2app

Hi can anyone help my o2 app worked last week but is now saying not found . My username was an old o2 email address but I'm going around in circles trying to get on Thanks

add another 02 phone to my account

add *********** to my account [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Phone blocked so calling O2 is not an option. How do I reset PUK

I have entered my PUK 10 times in new phone and am therefore blocked and cannot connect to the network. No EMail address and Chatline is hopeless

Virgin Media o2 deal

In august I signed up for a Virgin Media Broadband deal with an O2 sim only as part of the deal. I am using the O2 sim, but the Virgin Media broadband wont be installed for another month. If I cancel the VM before installation can I continue using th...