Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Leaving O2

My elderly mother has changed email address and not undated her account, she also can't remember her password so can't log on to her account online.She did try calling but couldn't understand their accent.She asked them to speak to my father and told...

Contract

I was sent a message to say my contract has ended but I have been charged for it? Can you help explain why

Credit Check Accpeted - No Order Processing Notification

Hi All I submitted an order for a new monthly contract as a new customer. Within 24hrs I received both a text and email to say my credit was approved but I have not yet received anything further to say my order is being processed. How long does this ...

Sony Xperia 1 VII

Evening allAny news about the new Sony Xperia 1 VII being available to preorder? It's typical... I waited to upgrade from the mark III and it isn't available any updates is appreciated. Thanks

Resolved! O2 price match USwitch deal?

Uswitch offering O2 contact that makes most sense for my usage (12 mth, 4GB pm, u'l text, mins @ £6pm). I'd like to move to this O2 contract.Happy with using USwitch for O2 contacts - contract is with O2 and all works wellWould be easier for me (and ...

Resolved! Affiliate

Hi, I've just upgrade my sim only contract. I've done it through the uswtich. After completing the upgrade I have received text message from o2 that I'm now on sim only plan affiliate. What is it? I've heard about it.Thanks, Prem.

bill

need to check how much my bill this plz

Use of phone in Australia and contract

Hello! I'm currently living in Australia but plan to return to UK . I have an Australian phone but need to keep UK phone to . Whilst back on UK in January I upgraded my phone and was told contract was the same and I would continue to be able to use m...

Text about data usage

I was on holiday for a few days last week. I received a number of texts from O2. First saying 80% data used up. Then later a text saying ALL data used and that I would need to buy more. Now I was using a LOT of data and I could see it running up to 1...

Google Play O2 Payment Declined Issue

Hi, I have used £29.66 on my £250.00 monthly allowance, I keep getting declined for using o2 as a payment option on Google Play, I have spoken to o2 and they have confirmed there are no restrictions on my account and that I have £220.34 available but...

O2

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