Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
406 PostsActivity in Welcome & News
Cancel bolt on
How do I cancel travel bolt on
Phone cutting out, poor signal, and mast down
Hello, I have been with O2 for 23 year, I feel very loyal to O2, my husband and children all have contracts with o2 but for the past 4 months at least the signal in my area and the City of Bath where I would be below and acceptable service for the £5...
O2 Switch Up: Everything you need to know
Hello everyone. As previously announced, we're making some changes to O2 Switch Up from 3 August 2023 and I've done a complete overhaul of this thread to bring it up-to-date. We're making this change so we can continue to offer a market leading propo...
Cant upgrade my handset
As well I want to upgrade my mobile phone but when I try to do that Its send me the email with order number and saying This Email is regarding order reference **********.Subject - O2: We've an update on your application ************.Hello Mrs Singh.T...
Possible scam?
Hi, I have just received a phone call saying there was a problem with my sim card following the merger of o2 and virgin. I felt uncomfortable with how this was going so I hung up and decided to contact yourselves this way as I feel better knowing its...
Disney plus
can you please take disney plus of my account ,i dident realise i had this yntil i upgraded my phn today and snt know how to do it thanks.
Problems with website
Hello,Why is it that when I TRY sign in to pay my bills, the site is always playing up?Each time I can not sign in, or the page just goes back to the home page and when I try to reset my password in case I have it wrong the email you send it not open...
loosing connection indoors on a regular basis.
Hi, both of our phones have the same problem, whilst making or receiving a call from another mobile the call seems to break off, it then comes back on. When it`s on it`s as clear as anything. I have tried taking out and replacing the sim cards on bot...
Why am getting call failed when calling certain numbers
Why am I getting call failed when dealing certain numbers
Bill to pay
I got a bill to pay of £16.83. It said as I have not set up a direct debit I can pay securely through the MyO2 app. I am currently abroad on holidays and have tried numerous times to log onto MyO2 but have been unable to do so. I will return from hol...
