Hi all - my wife got a PAC from Vodafone at the end of April to take to O2 gave this to o2 and then waited and waited. Swap was meant to happen on 7th May but still hasn’t happened - we speak to foreign call centres daily and they give me different i...
Just incase anyone is in a situation where they need to make a claim, and you are told to request a usage report from o2. I would highly advise to be very cautious about this. It’s very unreliable and can result in you spending many hours making phon...
I ordered a sim only deal. I was told additional checks needed and I’d hear back within 24 hours, but have had no response in 36 hours. What has happened? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks...
Hi everyone, We've put together some information below on how to migrate your number between different types of accounts, which we hope you'll find useful Moving your number from one Pay Monthly account to another, PAYG to Pay Monthly or vice versa i...
I have been living in the United Kingdom for the past two years, and during this time, I have been using an international phone number. Which used to work on O2 netwrork. However, I am experiencing difficulties as my number is not registering on the ...
Hi I think I’ve been conned into something I didn’t understand…. I complained to Virgin that my WiFi was bad so they made me sign up to get a sim card saying it would boost WiFi in the house. I’ve never used the SIM card as I have no need for it/ no ...
Hiwhen I took out my contract I was told I could use my phone in the USA with no extra cost. However I was speaking to someone from 02 yesterday who said I will have to pay £6 per day. These are my bolt Onso2 travel inclusive zonesO2 travel (for o2 t...
