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See what’s new in the O2 Community and discuss the latest O2 news.
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Welcome & News

See what’s new in the O2 Community and discuss the latest O2 news.

927 Posts

Tech Support

Do you have a technical issue? Ask our community members for help and support.

6924 Posts

Access For All

A place to find out all about O2’s Accessibility options, get support and share experiences. Any fee...

710 Posts


Get help and support from other community members with your questions about Volt

100 Posts

Activity in Welcome & News

No coverage in UK holiday in Dorset

So, I've just got back from a lovely holiday in Dorset. From visiting the area before many times in many years, I am aware mobile coverage (data and service) is limited, but it has never been completely non-existent. On this occasion I went a whole w...

EllieT by Level 1: Joiner
  • 2 replies
  • 0 kudos

Apple watch

Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas? they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iP...

Anon8 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Phone records

I am not an O2 customer anymore but used to be. I need my phone records from 2017. Is it possible to obtain these?

Error code 14

HiI have just bought an Apple Watch 7 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 12 Pro.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last...

Steve21 by Level 1: Joiner
  • 16 replies
  • 0 kudos

A52S Extend ring time

Hi, how can I extend my ring time on my A52S please? I have tried the code that is shown in one of the chats but mine phone says invalid? Thanks.

Jayzee55 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Santander OTP not received

Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...

Jayef by Level 1: Joiner
  • 9 replies
  • 0 kudos

Spend cap

How can I increase my spend cap

Linnie by Level 1: Joiner
  • 1 replies
  • 0 kudos