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927 PostsDo you have a technical issue? Ask our community members for help and support.
6924 PostsA place to find out all about O2’s Accessibility options, get support and share experiences. Any fee...
710 PostsGet help and support from other community members with your questions about Volt
100 PostsMy bills don’t show my number as the origin. There isn’t even a column for it…. Whereas my partners bills all have a column headed ‘origin’, & his number listed alongside everything that is recorded.there is nothing else on my account, like a watch o...
So, I've just got back from a lovely holiday in Dorset. From visiting the area before many times in many years, I am aware mobile coverage (data and service) is limited, but it has never been completely non-existent. On this occasion I went a whole w...
Hi I’ve got a pay monthly iPhone linked to an Apple Watch but keep getting error code 14 when I’m trying to link the mobile data. Any ideas? they’ve already tried unlinking then linking and turning off the devices. I’ve reset the Watch too and the iP...
I am not an O2 customer anymore but used to be. I need my phone records from 2017. Is it possible to obtain these?
HiI have just bought an Apple Watch 7 direct from Apple. I already have a pay monthly account with o2 that is linked to my iPhone 12 Pro.I’ve been through the set up of the watch, pairing it with the phone and everything is fine - apart from the last...
Hi, how can I extend my ring time on my A52S please? I have tried the code that is shown in one of the chats but mine phone says invalid? Thanks.
An 02 customer a mate of mine is texting me but I am not getting the messages I am with Vodafone
Hi, I have loads of customers now who can't use email when connecting to the Internet via O2 and EE. This is across various devices from iPhones to PC's running Outlook. All work fine when using a different ISP/WiFi and has been happening since aroun...
Just switched to O2 from Sky, & trying to register a new OnePlus phone using Santander app. Problem is that Santander OTP is not being received. All other text sending & receiving is fine. I see others have had a similar problem, but can't find a sol...
How can I increase my spend cap
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