For some reason my network is down and I can only make emergency calls. Check the network coverage in my area and that seems fine. Could be an issue with the Esim i have?I've tried contacting the O2 LiveChat to see if I can sort this out but unfortun...
Hi,Has anyone had problems trying to access there account which has been moved to O2 from Virgin Mobile, I have not been able to see my account since I migrated accross in august 2023!!! Michael
Hi All i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.I’ve ...
Every night I switch my phone off, in the morning I switch it on, it connects to my broadband and works for data and phone calls, when I leave home for work, my phone doesn't connect to the mobile network, if I call someone it just doesn't connect, i...
Hi I have pay monthly 5G SIM and a Deco X50-5G. However, I don't seem to be able to get service. Setting up the wifi network is fine, but I get an error message that there is no internet - 'SIM no service'. It says I should check ISP profile and APN ...
I had to change my phone number due to being hacked but now nothing works I can't get into my account cos they send a text for confirmation.Are they sending me another sim card or is there something I can do to activate the current sim with the new n...
I just did an upgrade of my plan, and it suggested eSim as an option. I thought, thats wonderful, no need for more plastic chips, but it didn't ask me to check if my phone was compatible, just asked if I was using Apple or Android. So I went ahead, s...
Hello all my sister got a new phone changed sim card will text but won't make or receive calls bought a new sim card and still won't went into o2 but as a pay as go they said can not help and tried nearly everything on here to fix it and still not wo...
