I have moved my sim from one iPhone to another and now it will not make or receive texts or calls. I have then tried it back in my original iphone and this is still the same issue. Cannot login in to O2 customer services etc and it sends you a text t...
I appear to have 4 usernames: 3 on O2 accounts and one on Virgin Media. Two O2 accounts are not functional.So currently I have an email on O2 and a different email on Virgin Media. When I try to change the username on O2 to that on Virgin Media it sa...
Hi, I have replace a Sim an keep my old phone number, but the new sim still not activated and its been 3 days already. My sim have a contract so I can not cancel it, it usually not took that long to activated a sim. I have also call customer service ...
I requested my PAC code transfer to keep my old number via the online form, Saturday last week. Expecting it to go through mon/ tue this week. The process started this Tuesday where I lost connection on my old Vodafone sim and got the confirmation em...
Hey, so I upgraded to a new iPhone this week and during the migration from my old phone, it gave me the option to move to an eSIM. This was all on Wednesday night and the eSIM is still not activated. I can't access My O2 or reach the support team via...
Hi there, I was recently involved in an incident which resulted in me losing my phone. The phone was running out of battery and subsequently died. Due to the nature of it, I had to quickly get a replacement phone and SIM. For obvious reasons I'd love...
