Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Berevment

I am writing to express my profound disappointment and anger following my call to your team yesterday regarding the closure of my late husband's mobile account (***** ******). During the call, I correctly answered five key security questions—includin...

Transfer business numbers to personal accounts

I wiil need to transfer three business account numbers to individual accounts when their contracts end. Can I prepare for this now? What needs to be done?

WHY IS MY PHONE AND DATA CUT OFF??

Sim swap issue after lost phone.

Hi there,Is there anyone from O2 business side who will be able to assist me with my sim swap due to lost phone please?I lost my phone last week, all reported to O2 business, received replacement card yesterday morning but number is still not working...

Money owed to me.

I left o2 on 20th May paid last bill contact them to make sure my account was closed but I receieved an email with latest bill saying -£12 which mean they owe money. What happens with that.

Access to account details

Is anyone else experiencing difficulties with getting to various parts of their account? Specifically the parts about contact details, set swaps, changes to the account et cetera. I also never get a call back, and I wondered if this was common practi...

Cant access my bills and O2 are being incredibly unhelpful!

Hi Hopefully someone may know the answer? I can log into our business account however when I try to view the bill I get the following : This businessonline.o2.co.uk page can’t be found No matter what browser I try? The problem is this account was set...

Switch off

Hello. I would like to switch off from O2 . How can I do that? I want to leave my phone number with me and switch it to Lebara.

Resolved! How long till my contract ends

I get no answer when I phone no chance when I sign in they just ignore me

Resolved! Help needed- Credit Report

I have a £30 default from 02 since 2021 and have been trying to rectify this for 2 years now. I visited an 02 shop and was given 02 Telefonica UK LTD’s account details to make the payment which I have done.02 cannot find my account on the system. I d...

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