Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2 replies
  • 1 kudos

Rest of the world 30 day pass

i arranged for a rest of the world pass to start on the 22 of February as I was off to Australia and said the dates were from 22 of february 20024 to 17 of march. However I see on my latest bill that the add on has not been stopped and I am being cha...

felicity1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Identity theft and fraudulent account.

I am not an 02 customer.In July 2023 someone opened multiple accounts with my details with 02 and vodaphone, obtaining multiple iphones. They managed to do this without bank details ( or certainly not mine ).I started receiving bills from both suppli...

J77 by Level 1: Joiner
  • 2 replies
  • 0 kudos

GPRS calls massive charge

We have an O2 business account with two contracts, each offering a 20GB data allowance. Today, upon reviewing our bill we were shocked to discover recurring charges for GPRS calls amounting to a total of £829.00. It's particularly surprising because ...

Kam020986 by Level 1: Joiner
  • 2 replies
  • 0 kudos

How to know no caller ID

Hello, I need to know who has called my number from no caller ID. It's urgent. Can you please help?

VIPG by Level 1: Joiner
  • 3 replies
  • 0 kudos

Not able to get hold of any one at o2 telefast system

I just moved over from arial direct to 02 telefast system . I have major problem with them as they do not answer any calls infact, neither does o2 . Since when do you get charge for line rental with mobile phones . I was not informed of this by these...

Bruce09 by Level 1: Joiner
  • 4 replies
  • 0 kudos

On holiday

I’m in South Africa on holiday and I need to add data to my phone so I can use it abroad

Neil761 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Can't retrieve voicemail in Dubai

O2 have been useless.... Any help very gratefully received. Even called them before i left UK as remembered i had a problem last time...

Roobavez by Level 1: Joiner
  • 1 replies
  • 0 kudos

Is it just me or is O2 support useless??? Support system just sends me round in Circles!!!

Is their anybody their at O2?, The phone support system gives me other numbers to ring but its just press 1 to pay bill(Which is current) or press 2 to return. When i return it just goes around again!! and again.Tried 8002/8022/08009777337 Don't talk...

Resolved! VAT invoices

My invoice 5 Sept 23 is, for the first time ever, not a VAT Invoice. I need it and futyure ones to be VAT INvoices

DCM by Level 1: Joiner
  • 17 replies
  • 1 kudos