Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...
I was called by Aerial Direct and was led to believe they were o2. I renewed my o2 contract with them verbally. However, I do not believe I was informed that this would be a business account. I do not own a business and have always held a personal co...
I am unable to connect to the local network in Barcelona because apparently there is an incorrect setting on my APN which has yea phone as being android and not iPhone. This is the second time this has happened despite 02 supplying the iPhone. I am a...
Hi I have seen muliple posts about Aerial Direct the 'trusted' business partners of 02 on this forum and online. Has anyone been able to sucessfully get out of their contract? I dont need to be told about the business ethics of this company, I have s...
Just retired and got company who was our O2 supplier to switch me to a tariff in my own name. Seems it's a business tariff which is fine, but in O2 Business I can only see "Bill Analyser", I can't see "My Account". I get a banner at the top of the pa...
Phone won't connect to 4g signal, always on 3g which doesn't have any data signal any more as it has been turned off. It will show 4 signal bars (usually full) and no 4g or 5g along side. This happens intermittently and not in the same place. It can ...
Have signed up for a new contract and still have not received an email with it in writing. have phoned up customer services and they have just texted a confirmation of the start and end date of the new contract - no other details - eg new phone confi...
Hi there, I am looking to set up a business account for my company and transfer my personal number to the account - if this is possible can you please tell me what I need to do? Thank you!
Hi 12 years ago O2 Business gave me a free sim/number which I never used. Recently I looked at our bills and could not understand why my bills were double what I should be paying, I always put it down to charges. I found out what was going on when I ...
I no longer need to use business contract, and just to either bolt on or pay as you go
Hi,I've been cut off from my o2 mobile but i can see from my bank statement that all payments are up to date. I'm currently abroad and cannot get through to the business customer service number to rectify this asap +44 808 100 4439. Any advice would ...
