Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9253 Views
  • 2 replies
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My O2 Business cannot access - new customer.

Hi I have recently swapped over my account from personal to business. I have not been given details for signing into My O2 business so am able to access it. If I log onto my old personal one and then click business (as was told to me in an automated ...

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Bill Analyser - No access to individual invoice

When I click on Bill Analyser it loads fine however when I try to drill down to individual mobile numbers it loads for a split second before then taking me back to the log in page. I am trying to get invoices but I am just going around in circles. I ...

Resolved! Refund and awful customer service

Hi - I am due a refund from you of over £360. This was identified 3 weeks ago on a call to your customer services and I was given a reference number 750502007 I called today to chase as I have not received the funds. I was kept on hold for 20 minutes...

NEW SIM CARD

CAN ANYONE PLEASE TELL ME IF I CAN CHANGE MY SIM CARD AND GET A NEW NUMBER TIA

Sheila123 by Level 1: Joiner
  • 192 Views
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Customer service number to call from India

I am currently in India and have activated the 30 day roaming world pass. Although it shows active on my business account, i do not have data currently. What is the customer service number i can call from India to UK to speak to them about this? Ther...

Transfer personal to business ID requirements

Hi I am looking to transfer my personal account to a business account. Are other forms of ID accepted to those mentioned on the transfer of ownership form? I do not have a company credit card and as my business is based at my house, all of the utilit...

Resolved! How to change account from Business to Personal

My account was moved a few years ago from a personal account to a business account without my permission. On calling I was told that I would have to pay the two years worth of fees to end my contract. I am now out of contract and want to move back to...

Bev29 by Level 1: Joiner
  • 412 Views
  • 1 replies
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Resolved! Contact Number

It's a long time since I used your website and it seems impossible to find what I am looking for. Could you please provide a phone number that I can use to talk to you about my bill and discuss a new contract?Thank you.

Artmo by Level 1: Joiner
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Resolved! Never had business to get a business account

Had to go into shop. Can't help as have a business account. News to me. Never had a business. Paying o2 £53 a month and clear vision £23... When I got phone shop made an error...

audrey213 by Level 1: Joiner
  • 384 Views
  • 1 replies
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Old O2 debt

Hi There, I have recently been made aware of an old O2 debt against a sister company that is no longer running. I have asked O2 for details as a director left and didn't leave any details for this (I know it's a dongle) I have an account number, but ...

PHeraty by Level 1: Joiner
  • 1424 Views
  • 1 replies
  • 0 kudos