Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6824 Views
  • 2 replies
  • 1 kudos

Cant access my bills and O2 are being incredibly unhelpful!

Hi Hopefully someone may know the answer? I can log into our business account however when I try to view the bill I get the following : This businessonline.o2.co.uk page can’t be found No matter what browser I try? The problem is this account was set...

Kimber by Level 1: Joiner
  • 96 Views
  • 3 replies
  • 0 kudos

Switch off

Hello. I would like to switch off from O2 . How can I do that? I want to leave my phone number with me and switch it to Lebara.

Resolved! Help needed- Credit Report

I have a £30 default from 02 since 2021 and have been trying to rectify this for 2 years now. I visited an 02 shop and was given 02 Telefonica UK LTD’s account details to make the payment which I have done.02 cannot find my account on the system. I d...

Damilola by Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

Invoices

How can paper invoices be stopped?And only have invoices sent to email address.Currently receiving both, but want to be saving paper/recycling.

Anonymous by Not applicable
  • 177 Views
  • 4 replies
  • 0 kudos

Resolved! Seeing someone else's contract on my account

I wanted to see when my contract ends/if I'm eligible for an update, so I logged in to my account (Business) and went to Manage Contracts > View contract dates and upgrade options. However, when I click on that I'm shown someone else's phone numbers ...

tmb64 by Level 1: Joiner
  • 116 Views
  • 1 replies
  • 0 kudos

Overcharged

I've had a business contract for 16 years, all paid monthly by direct debit at £40 a month.I queried this amount today and have been told I've been paying too much. I should only be paying about £15. So I asked for a refund for all those years. Told ...

Lewismark by Level 1: Joiner
  • 529 Views
  • 5 replies
  • 0 kudos

GPRS calls massive charge

We have an O2 business account with two contracts, each offering a 20GB data allowance. Today, upon reviewing our bill we were shocked to discover recurring charges for GPRS calls amounting to a total of £829.00. It's particularly surprising because ...

Kam020986 by Level 1: Joiner
  • 4603 Views
  • 14 replies
  • 1 kudos