Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Resolved! Data Event

What are the charges marked as Data Event on my invoice please?

Resolved! No reception at sporting events - EVER

For years now I haven't had connectivity to the internet when I've been at sporting events. Most of the time I can't even send a text message or make a call. I see others around me opening browsers, having WhatsApp conversations, etc. I as at a match...

O2 Business… Apple Watch… a customer service enigma

So I’m hearing that although O2 provide official support for Apple Watch users, they actually don’t offer support for people who have digital SIM versions of the Apple Watch / but this enigma occurs only if you’re on O2 Business. If you have a standa...

Resolved! My sim not active when put it in my phone

My sim is not active

Resolved! insurance

hi. i just broke the back of my phone and i want to ask how insurance works

Resolved! iWatch - Dual SIM - Business + Personal

Dear Community, Hello I am an existing O2 business account holder. I am considering an iWatch. I understand that O2 do not support iWatch for business. I have read it is possible to dual SIM my iPhone - one physical slot and one eSIM. My question is ...

Resolved! Apple Watch compatibility?!!

I’ve just bought an Apple Watch 7 - and quite unbelievably realised that 02 business tariffs (which I’m on) aren’t compatible - but personal ones are! How do I change my current business tarrif to a personal tarif?

Resolved! Business account number divert

I need to divert a mobile phone number to another mobile phone within our account but we can't do it from the iphone. Can anyone tell me how I can do this from within our O2 account online please?

Resolved! Increase data allowance

Hi I would like to increase the data allowance on one of my phones. How’s do I do this and how much extra will it cost please

Resolved! Upgrade

Hi guys, I upgraded my hand set today. New handset due to tomorrow. Everything has been fine with current handset till around the evening time where my signal has gone along with data?Could any help with some insight on why this is please? Also if it...