Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...
My contract with Aerial Direct still has several months to run, but they seem reluctant to do anything about my Samsung Galaxy A14 that has died for no apparent reason. Instead they directed me to Samsung who want to charge me for repair or replaceme...
Hi today calls and message doesn’t work
Hello I want to change my address on my account but there is no obvious way to do this on the website and the app directs me to the website. Where is this option ? I have tabbed through all the business account pages and spent 60 minutes on hold to t...
I have been trying to access Business support and dial 0800 977 7337 and just get a circular loop telling my O2 is going through a platform migration and I should dial the above number! How on earth do I contact Business support - live chat seems to ...
Hello,I am currently in Romania and I have an active O2 Business contract.I can use mobile data and send text messages (SMS), but I cannot make phone calls to UK numbers, even when I dial using the correct format (+44).Could you please check if there...
Does anyone have any ideas on this? I'm out of contract and left O2 Business Broadband on 25th July - they sent me an email confirming end of service but no reply to my enquiry re final bill and sending the router back; can't speak to them by phone a...
I have received an email from the following address:- info@account.virginmediao2.co.ukI'm wondering if this is legitimate or a scammer? Thanks
Spent over 30 minutes trying to phone business suport for 02. Continually being cut off my automated system despite trying every number that shows on the web site and within My O2. Is there a problem with UK suport?
Sim swap doesn't work and also give me an option to get help. Urgently need to make business call on a Saturday night, and what a great timing when it doesn't work. Please advice
My phone states the error in the title. Can't contact the customer service as the chat sends me to the phone and the phone doesn't work.Tried from another phone and I gave up after half an hour in queue. The virtual assistant is the worst kind of AI ...
