Business Customers
Ask the community about the O2 Business service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6282 Views
  • 2 replies
  • 1 kudos

No data access

I have been a personal customer with O2 for years. My employer has a business plan which my personal number has migrated with a new handset (Samsung Galaxy S24 ultra) and a new sim.Since the swap, I have not been able to get data on my phone. We have...

ROBYNPI by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

How to improve upload speed?

Hello,I have a mobile broadband package and noticed that my upload speed images from 0.8 to 7Mbps. I get a notification that my connection is unstable, my image freezes and there is a delay in the video image when on calls. My download speed is betwe...

ElinaG by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

Phone signal

Hello. I have had no phone signal for iver 48 hours. I can see from the network check that there is a phone mast not working as it should be in my area. I would like to know when this issue will be resolved. It is really important that I have a signa...

Stephsas by Level 1: Joiner
  • 319 Views
  • 1 replies
  • 0 kudos

Pay a bill

My calls are blocked how can I pay a bill?

Popi234 by Level 1: Joiner
  • 279 Views
  • 3 replies
  • 0 kudos

Resolved! discount

hi so i’ve just been told i get 25% off with my work however i recently upgraded my phone so do i have to do it with a new contract

meganb55 by Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

Resolved! Billing, phone cut out, fed up

I've phone twice and been phoned back once I am trying to pay the bill get my phone reconnected as its been barred and once again for the third or fourth month running complain that the bills still not been sorted it's still not coming out on the rig...

Jenna1985 by Level 1: Joiner
  • 253 Views
  • 2 replies
  • 0 kudos

No service

My phone has no service since yesterday can you please check what’s going on

Blocked calls and data

My outgoings calls and data have been blocked because of a late payment but even though I paid my bill I still cannot call anyone or access internet so I cannot even call customer service what an I supposed to do?? I am abroad with no ability to call...

Hsmua by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos