Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6458 Views
  • 2 replies
  • 1 kudos

Sim registration

I need to register a sim, I have been into a shop and done it over the phone but it hasnt worked and do not have a phone to call and canf get back to a shop.

YoY by Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! Phone upgrade

Upgraded my phone on 2nd December been 8 days still no device received I have missed day of work no device messages every day telling me there a delay 20 phone calls 2 email complaints no further as to knowing when I will receive a device ?? ********...

kod34456 by Level 1: Joiner
  • 433 Views
  • 1 replies
  • 0 kudos

No data access

I have been a personal customer with O2 for years. My employer has a business plan which my personal number has migrated with a new handset (Samsung Galaxy S24 ultra) and a new sim.Since the swap, I have not been able to get data on my phone. We have...

ROBYNPI by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

How to improve upload speed?

Hello,I have a mobile broadband package and noticed that my upload speed images from 0.8 to 7Mbps. I get a notification that my connection is unstable, my image freezes and there is a delay in the video image when on calls. My download speed is betwe...

ElinaG by Level 1: Joiner
  • 497 Views
  • 2 replies
  • 0 kudos

Phone signal

Hello. I have had no phone signal for iver 48 hours. I can see from the network check that there is a phone mast not working as it should be in my area. I would like to know when this issue will be resolved. It is really important that I have a signa...

Stephsas by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Pay a bill

My calls are blocked how can I pay a bill?

Popi234 by Level 1: Joiner
  • 369 Views
  • 3 replies
  • 0 kudos

Resolved! discount

hi so i’ve just been told i get 25% off with my work however i recently upgraded my phone so do i have to do it with a new contract

meganb55 by Level 1: Joiner
  • 372 Views
  • 2 replies
  • 0 kudos