Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 9326 Views
  • 2 replies
  • 1 kudos

Resolved! How to change account from Business to Personal

My account was moved a few years ago from a personal account to a business account without my permission. On calling I was told that I would have to pay the two years worth of fees to end my contract. I am now out of contract and want to move back to...

Bev29 by Level 1: Joiner
  • 539 Views
  • 1 replies
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Resolved! Contact Number

It's a long time since I used your website and it seems impossible to find what I am looking for. Could you please provide a phone number that I can use to talk to you about my bill and discuss a new contract?Thank you.

Artmo by Level 1: Joiner
  • 1468 Views
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Resolved! Never had business to get a business account

Had to go into shop. Can't help as have a business account. News to me. Never had a business. Paying o2 £53 a month and clear vision £23... When I got phone shop made an error...

audrey213 by Level 1: Joiner
  • 449 Views
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Old O2 debt

Hi There, I have recently been made aware of an old O2 debt against a sister company that is no longer running. I have asked O2 for details as a director left and didn't leave any details for this (I know it's a dongle) I have an account number, but ...

PHeraty by Level 1: Joiner
  • 1450 Views
  • 1 replies
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Resolved! change address

I need to change my address in the business account, anyone know how I can do this?

failed handset

My contract with Aerial Direct still has several months to run, but they seem reluctant to do anything about my Samsung Galaxy A14 that has died for no apparent reason. Instead they directed me to Samsung who want to charge me for repair or replaceme...

jimbo43 by Level 1: Joiner
  • 1586 Views
  • 1 replies
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Resolved! Change address on my business account

Hello I want to change my address on my account but there is no obvious way to do this on the website and the app directs me to the website. Where is this option ? I have tabbed through all the business account pages and spent 60 minutes on hold to t...

unknown3 by Level 1: Joiner
  • 1998 Views
  • 4 replies
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Resolved! How to contact O2 business support

I have been trying to access Business support and dial 0800 977 7337 and just get a circular loop telling my O2 is going through a platform migration and I should dial the above number! How on earth do I contact Business support - live chat seems to ...

None1 by Level 1: Joiner
  • 1629 Views
  • 1 replies
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I can't make cals

Hello,I am currently in Romania and I have an active O2 Business contract.I can use mobile data and send text messages (SMS), but I cannot make phone calls to UK numbers, even when I dial using the correct format (+44).Could you please check if there...

Rona14 by Level 1: Joiner
  • 2457 Views
  • 1 replies
  • 0 kudos