Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Cannot set up mobile service of Apple Watch

I've spent an hour on the phone with O2 and am no nearer to setting up my son's Apple Watch.We have a new Apple watch (SE + Cellular) bought from Apple, that is not yet linked to a network.We have an Apple iPhone 12 which pre-exists my O2 account but...

iPad and the Alcatel Dongle 4G

I currently use an Alcatel Dongle 4G on my Windows laptop. It works perfectly and is fast enough for Zoom connections - its main purpose. However, I bought it for my iPad, but could never get it to work. So I switched to Windows, and it self-installe...

Contract

I’ve tried ordering a iPad, been approved and paying the deposit but the approvals is taking longer than 48hrs meaning my basket keeps expiring. I needed the iPad asap and going round in circles

Resolved! Voicemail notification

My wife had a network provider message to set pin for voicemail service, she did this but the annoying red dot notification wont disappear! i have tried tirning on and off both the phone and voicemail to no avail help plz

Order

I ordered a phone through upgrade and I wasn’t able to provide a code since my SIM card wasn’t in the phone so I didn’t receive the code to claim the delivery and now the tracking says return to co-signer requested

Apple Watch Activation - Reference Code 900

Hello, I'm trying to set up my Apple Watch (purchased directly through Apple) on the Watch app on my iPhone. Under "Finish Setting Up Your Apple Watch" > "Mobile Service Setup", I am trying to link my Apple Watch to my existing Airtime plan with O2. ...

Changed mind on colour

I have recently ordered an upgrade to be delivered to the store but have changed my mind on the colour. When I go to the store to collect it, can I ask if they have the colour I want in store and swap it there and then?

Resolved! Apple Watch for child

Is it possible to add an Apple Watch for my child on O2? I am with o2 and have an iPhone of my own and my own Apple Watch is linked to that. I am trying to work out if I can get a cellular watch with o2 with its own number for my daughter to use with...

EU Roaming

Hope somebody out there has a bit more knowledge than O2 and Apple…..I have 3 iPhones 16 pro max running iOS 18.4, all bought at the same time, all set up identically, when travelling to EU from U.K. 2 of the phones work fine, the other says calls fr...

Resolved! Apple Watch connection with 2nd hand watch

Hi, if I buy a watch from eBay (other sites are available), how would I go about using it as cellular with my o2 airtime? As far as I can see you can only get airtime if you buy an Apple Watch at the same time.

O2

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