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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 2 replies
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stolen phone

hello, on 30 November someone stole my phone,I already call o2 to communicate so now I do not have my sim and I need a new one keeping my same name

Alessia by Level 1: Joiner
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Iwatch Ultra

Upgraded to new iPhone 15 pro max, in trying to pair apple iwatch ultra i am getting error code 14 when trying to set up mobile service on watch. I believe this is a common problem and have been reading other users problems with this and ongoing prob...


How do i tranf my esim from an android to an apple phone? I have tried my QR code that i got for my esim but it says it has expired?? Can someone help. Cheers

Nicole89 by Level 1: Joiner
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Battery issues with reconditioned iphone purchased from 02

Hi, I have an issue with an iphone 11 (bought reconditioned but as new).There is an issue with the battery. The iphone turns itself off on its own, usually at around 40% bettery and then restarts indicating 0% battery. I have had indications that the...

AMcF-005 by Level 1: Joiner
  • 1 replies
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Switch on voicemail from abroad

I left England a few days ago for holidays but forgot to set up my voicemail while away.How do I access this now because I realised that every call will go to voicemail while I use a local esim.Thanks

MichaelSA by Level 1: Joiner
  • 1 replies
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iPhone SIM v Android SIM

My son is on my O2 contract and has an Android phone. He wants an iPhone. Is it a different style of SIM ad if so, how do I get an Apple SIM for my monthly contract?

Apple Watch - Option to select mobile service greyed out

Hi, Trying to setup a mobile service for my Apple Watch, but the option from within the watch app, then ‘Mobile Service’ to ‘Setup Mobile service’ is greyed out, with the note ‘Your o2 account is not eligible to enable mobile service on your Apple Wa...

CUTHBERM by Level 1: Joiner
  • 5 replies
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Impossible to move data plan to new apple watch

I have had an apple watch linked to my O2 mobile tariff since 2020. I upgraded to a new watch on Monday and during the process of transferring settings etc. to the new watch I selected the option to transfer my existing data plan. It didn't work, I g...

peacegold by Level 1: Joiner
  • 4 replies
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No Response From O2

Since last 1 week, no one is responding me for my ipad. I already paid upfront for that.

JP_Jiten by Level 1: Joiner
  • 1 replies
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Resolved! Unlock Iphone Abroad

How to I unlock my iphone - Which as been locked abroad?

IT3 by Level 1: Joiner
  • 1 replies
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