Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I recieved a free national database simcard which was supposed to be £15 a month data and calls. They send a voucher code to recieve this but When i activated the sim in my phone nothing came through. When i checked my 02 account it says Simply No Al...
I switched to a Rolling Plan and the £15 payment went through, but the plan hasn’t started, and my account shows no tariff allowances. Is this normal ? Does it take time to activate?
Why have I been charged £18.00 for a Digital Global Pass? What is it. Search on O2 has never heard of it and neither have I. Help please.
What does ******** will expire 2/07/2025 mean [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi, I have received an email today stating that my ******* will expire in a weeks time.... does anyone know what this is please? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Just letting you know your ******** will expire on 02/07/2025. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
HiI have got a static caravan and have got a 5g signal. What I need is a PAYG data only sim so I can watch Netflix etc, however the site has a shut down period over winter of 5 months and also when the site is open I am not there full time . So I nee...
I am on the £10 Rolling Pay As You Go tariff which includes unlimited minutes. Am I able to use these minutes to call the UK (mobiles and landlines) when I am in the EU without any additional charge?
Hello, I'm new on here.please help, I can no longer make calls or texts on my old nokia3510i, I think 02 have switched the network off.It's been off since 28 may 2025, though I still had credit. I did geta message months ago saying they would be swit...
Hi All,Grateful for any views. I've just bought a new Classic PayGo 321 Sim on Amazon with an expiry date of 26/1/26 for it to be activated, so I'm hoping it should be good. However, although I've been able to add the number to my O2 account, (I have...
