Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I won't be leaving just yet, but I am a study abroad student leaving next month to go home. After I pay my tariff one last time next month I won't be using O2 anymore. The website states I can get a refund on my balance if I leave. Should I be doing ...
I have a PAYG sim and for the past few months I have been getting messages asking to upgrade my phone since it is a very basic one and only supports up to 3G which will soon be turned off. I went to the trouble of buying a new 4G phone and transferre...
I got a text and an email confirming my order of a Resign Order for my PAYG SIM. I did not request this. I also got an email with the following: We’ll be changing your tariff to £10 data Big Bundle within the next 30 minutes. Your tariff includes 8GB...
I pay £10 monthly to top up. Last month it charged me twice. I have paid again today so l now have and extra £10 sitting in my account. Can this be used for next month and taken automatically or will l have to ask for a refund?
when login to my account showing you don't have any product in your account please someone help me to how to solve it?
Hello someone guide me please my services are temporary not available if top up 10 £ will working again
What is happening with all these bugs! When I type on here I have to be quick otherwise the screen goes dark and then freezes. The only way to get it going again is to refresh and then my typing in the message box has gone before I can finish. I have...
Hi, I moved my number to pay and go O2 , my mobile has 4g connection but I cant open any site.What is wrong with connection? My wife and daughter mobiles working fine and Data workimg great in same room.I reset all settings butnthis not help
I have a legacy PAYG 3G SIM, ideal for my light use case, where its primary usefulness is to receive 2-factor authentication codes for online payments. The last of these was a couple of weeks ago, since then I noticed my iPhone showing "No Service" s...
I've been trying for the last 2 days, and I'm at my wit's end - I ordered a rolling plan PAYG SIM from O2 which arrived in the post yesterday, and have it all activated and working.But whenever I try to add it to my MyO2 account - which has no other ...
