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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 48318 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 24101 Views
  • 19 replies
  • 2 kudos

Putting a Name against each phone Number in MyO2

Hi, I am managing a group of O2 PAYgo phones that I own and looking to put a name against each number in Myo2 so I can easily identify the users. Can this be done please ? currently I just have a list of numbers and it would be so much easier to iden...

Harleydee by • Level 1: Joiner
  • 109 Views
  • 3 replies
  • 0 kudos

I need a pac code

Tried several times for a puc code but still haven't received it 

Gary30 by • Level 1: Joiner
  • 66 Views
  • 1 replies
  • 0 kudos

I need a pac code

I need a pac code but I have tried several times and still haven't received it

Gary30 by • Level 1: Joiner
  • 72 Views
  • 1 replies
  • 0 kudos

Help

When u ordered my new sim it say text free10 to 21500 but it hasn’t given me the £10 free

Emz94 by • Level 1: Joiner
  • 132 Views
  • 3 replies
  • 0 kudos

Top up payment rejected

Ive just purchased a pay as you go simcard. Ive activated the sim and attempted sooo many times to up with multiple payment cards but it keeps coming back unsuccessfully. I have spoken to a help centre operative and asked what the issue is, and why i...

Does top up

hi. Why cannot top up the account? 

Vaidas by • Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

No data after top up paid

Hi I've just topped up my sons phone with £10 and he has a rolling plan, but still there is no data. It has been several days now.Please can someone help.Thanks

Hogie by • Level 1: Joiner
  • 141 Views
  • 4 replies
  • 0 kudos

Credit

I have £15 credit I want to get the £15 bundle for pay as you go but it wants me to pay by bank and doesn’t let me use my top up

CorbinT by • Level 1: Joiner
  • 83 Views
  • 1 replies
  • 0 kudos
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