Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52507 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26493 Views
  • 19 replies
  • 2 kudos

PAC

Can someone please help me? I need the PAC code. I have already sent an SMS to 65075 but it is not working.

Anonimo by Level 1: Joiner
  • 180 Views
  • 3 replies
  • 0 kudos

Urgent Help Needed - False Defaulted Payment on my Credit File

Hello, I urgently need help, I’m currently trying to apply for a mortgage and have discovered that O2 has set a defaulted payment on my credit file in December last year. I have called Payment Management & O2 Customer Service and all agents have assu...

JH19 by Level 1: Joiner
  • 1957 Views
  • 14 replies
  • 0 kudos

Resolved! PAYG ending - can I transfer my number to another provider

I've received a test from O2 saying that Talk Anytime will be ending and replaced by a new tariff which for £10 a month offers me 1000mins and 3000 texts amongst other things. I doubt if I would ever send 3000 texts in my lifetime or use 1000 minutes...

Proof of usage

I requested proof of usage on 16 December 2024 and have been following up weekly since then. Despite my repeated efforts, I have yet to receive the proof of usage, either by email or post. Each time I contact customer service, they complete a form an...

AM14 by Level 1: Joiner
  • 189 Views
  • 3 replies
  • 0 kudos

Resolved! Please help

Would anyone here know how I can order a replacement o2 SIM card for my iPhone ? My current one (that I’ve been using for many many years) will no longer allow me to make calls, or accept them. sincerely, malcolm

Malcolm7 by Level 1: Joiner
  • 260 Views
  • 3 replies
  • 0 kudos

Resolved! Using my Pay As You Go phone in Florida

I have a pay as you go phone, where I top up £10 each month, which is more than enough for what I use.I am travelling to Florida on holiday and wish to know then best way to use my phone when I am there.Are there any bolt ons I can buy or should I ju...

AJ61 by Level 1: Joiner
  • 217 Views
  • 2 replies
  • 0 kudos

Resolved! Talkalot

Hello, my Mum got a text today to say that 'Text and Web' the tariff she is on will be discontinued next year and will change to Standard PAYG Plus. For this you get 0 mins, 3000 texts, 500mb of data and 50 MMS messages for £10 a month. My question i...

koala321 by Level 4: Observant
  • 1807 Views
  • 17 replies
  • 0 kudos

Resolved! My number has become extinct

Due to not using my phone for over three months the number is no longer working. How can I get it reactivated?

PaulE by Level 1: Joiner
  • 351 Views
  • 6 replies
  • 0 kudos