Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My mother is in a care home. I bought her an O2 SIM and a cheap mobile phone a couple of years ago so we could keep in touch when we couldn't go an visit. The mobile is in my name and linked to my credit card, email address, etc, etc. I moved her ont...
All I want to to is to return to Pay as you Go from the present contract expiring in January 2026
I have got no data and emergency calls only.
Myo2 account says no products or services are in this account, yet I have had the phone number for 2 years? everything was okay until I had to make a virgin media and o2 combined account?
I have been trying to convert my traditional Classic PAYG sim to e-sim, but no success. In the O2 shop they even gave me a blank PAYG e-sim but couldn't do the swap. I phoned Customer Services four times, but they are hopeless; actually, hopeless in ...
My O2 PAYG sim has suddenly stopped working in Ireland. Away for work currently and my personal O2 phone no longer allow outgoing calls. I get a standard "this service does not allow access to this number" message when trying to dial out. Same result...
Hi,Three days ago I switched my number from EE to O2.I received my SIM card, activated it successfully, and my number has already been transferred — people can call me without any issues.When I ordered the SIM, I selected the Pay As You Go Rolling Pl...
why am I being charged for data usage-I have not used the phone today but £2 hasben taken
Hi there! Recently got my PAYG sim and have topped up with £10, balance is showing as £5 (confirmed as a bonus credit by O2). However, every time I try and use the priority website, it says "this SIM is not active". The O2 app confirms the tariff is ...
Need Puk code for pay as you go iPhone 22 se online form will not submit and I can’t call 02
