Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 55635 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 28078 Views
  • 19 replies
  • 2 kudos

Resolved! Top up

I’ve topped up £10 how can I buy a pack with that 

Georgie4 by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring PAYG locked widows phone 3G to another phone 4G

As O2 are switching off the 3G network in July 2025 I need to transfer an old backup phone to another 4G phone ,either O2 or another bought one. The phone is a Microsoft windows mobile based phone that is locked to O2 network (PAYG) bought from Argos...

gdw123 by Level 1: Joiner
  • 411 Views
  • 3 replies
  • 0 kudos

Resolved! Topping up with an Australian credit card

Why do you demand a UK address to top up the SIM card i use when i travel there? I have an Australian credit card and it's impossible to use it to top up, which is absurd.

Resolved! O2 PAYG Question

Hey all! Does O2 offer a tariff on PAYG that is without any bundles/add-ons that customers can opt into?So no converting to x mins or x texts ... just pure £10 there and only get charged when it's used for anything.Let me know!TIA!

Nik_Sr by Level 1: Joiner
  • 634 Views
  • 8 replies
  • 0 kudos

O2 smartphone used as "mobile hotspot"

Hi,I have a Samsung SM-J330FN smartphone and its on a O2 PAYG thing.The phone was bought in 2018.Every now and then I am on the road and need to do a 1 hour Teams video call on my laptop.So I wish to set the smartphone up as a "mobile hotspot" and do...

24vtingle by Level 1: Joiner
  • 366 Views
  • 6 replies
  • 0 kudos

Resolved! PAYG moving to eSIM

Hello, I am on PAYG and I have a new phone which is eSIM only. What is the easiest way to survival? thank you!!!

Bamboccio by Level 3: Thinker
  • 1289 Views
  • 17 replies
  • 0 kudos

Resolved! Am I paying to call 123

Calling 123 from an O2 phone I assumed would be free because it's a service provided by O2 for O2 customers, especially as my PAYG tariff has unlimited minutes. My remaining balance has gone down however, and I can't find my chargeable usage, but pre...

DNupNorth by Level 1: Joiner
  • 986 Views
  • 15 replies
  • 0 kudos

RCS Messages With DATA Switched Off

Hi, I have had to recently upgrade my elderly father from a very old 2g mobile phone and sim to a nano 4g sim. I also got him a new phone at the same time a Nokia 235 4G He is on PAYG and does not need data at all so I have switched it off on his pho...