Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! PAYG SIM card not activated by expiry but within 6 months

I forgot to activate a PAYG SIM card, on which it stated “MUST activate by 2 Oct 2024.” The CS at a retail shop told me that there is no hope to get it activated again. I saw some messages in this community suggested that 180 days may be the final li...

Nokia 22 setup

My phone is a Nokia 2.2 and what are the right network settings or setup on my phone

How to find an old phone number

Hi, I was wondering if it was possible if there was a way to find an old phone number that isn’t in use. I need to pay an outstanding bill but have no idea what the number is to pay it . Apparently I need it . I have an account number that I set the ...

Resolved! 02 Travel

How do i get 02 Travel. In the past i used to text Travelon to a number and it went on and charged me 1.99 per day which is all I needed for Switzerland.

Resolved! Transfer from pay monthly sim-only to PAYG rolling plan

I've been on a SIM-only O2 tariff for years since the handset was paid off and since changed devices and was a great deal at the time, however all of the new sim-only pay monthly deals on offer cost more than my current tariff do because they have fa...

Resolved! Payg

Hello everyone.Just the quick question.Iam using o2 payg/roling plan 150gb data etc.What Iam found out is every month o2 take out some of my data during the night/the night when my new roling plan should be activated.Every month my data missing.Two m...

Resolved! O2 travel

how do I get o2 Travel. I just keep going round and round trying tk find it

Resolved! Simply Pay as you Go Tariff discontinued

Hi, I've just received a Text saying that the tariff that I'm on is going to be discontinued. And I'm going to be transferred to one called Standard PAYG Ultra for £10 a month. This has confused me a little. (Be patient I'm old ) The message is as fo...

Resolved! Transferred my number

I transferred my number to another company but there is a balance of 15 pounds left in my account. How can I get a refund?

Resolved! O2 classic pay as you go

My dad is on classic pay as you go. Will he need to get a new contract due to o2 removing pay as you go

O2

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