cancel
Showing results for 
Search instead for 
Did you mean: 

Topping up with an Australian credit card

NickShimmin
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why do you demand a UK address to top up the SIM card i use when i travel there?  I have an Australian credit card and it's impossible to use it to top up, which is absurd.

Message 1 of 7
434 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12522 Posts
  • 80 Topics
  • 3288 Solutions
Registered:

@NickShimmin 

 

Simple answer is fraud prevention and you need to a UK address and UK card to topup a UK PAYG sim card, and from memory most networks do this to protect there network and also protect themselves from fraud.. 

Also try getting a PAYG sim in some countries, as you need your passport, an address in that country and more... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 4 of 7
378 Views
6 REPLIES 6

pgn
Level 78: King of Kings
  • 41717 Posts
  • 248 Topics
  • 1854 Solutions
Registered:

Rules @NickShimmin - how O2 protects its income streams is up to O2. Try the last option in this guide to help you top up: Guide How to Top Up (PAYG) - I think that accepts other methods of payment which O2 ignore, @NickShimmin - good luck!

( http://www.mobiletopup.co.uk/o2 )

Message 2 of 7
411 Views

Enlli
Level 70: Enigma
  • 9918 Posts
  • 91 Topics
  • 1915 Solutions
Registered:

UK cards for UK network. And probably when PAYG started there was no roaming and things never got updated

 

I'm actually suprised a PAYG SIM works in Australia, they have been throwing none 4G calling phones off their network 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 7
401 Views

madasaf1sh
Level 78: King of Kings
  • 12522 Posts
  • 80 Topics
  • 3288 Solutions
Registered:

@NickShimmin 

 

Simple answer is fraud prevention and you need to a UK address and UK card to topup a UK PAYG sim card, and from memory most networks do this to protect there network and also protect themselves from fraud.. 

Also try getting a PAYG sim in some countries, as you need your passport, an address in that country and more... 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 7
379 Views

Cleoriff
  • 130686 Posts
  • 838 Topics
  • 7609 Solutions
Registered:

@madasaf1sh wrote:

@NickShimmin 

 

Simple answer is fraud prevention and you need to a UK address and UK card to topup a UK PAYG sim card, and from memory most networks do this to protect there network and also protect themselves from fraud.. 

Also try getting a PAYG sim in some countries, as you need your passport, an address in that country and more... 


Absolutely true @madasaf1sh

I had an apartment in Spain and to get a PAYG sim, I needed to show my passport, give my Spain Bank account details and a note from the Apartment President stating I was the owner of the apartment.

Depending where I went, I had to go back the following day for the actual sim (which would then be activated for use). A real palaver.

Some independent phone shops didn't need all this, although Movistar, Orange and Vodafone did.

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
348 Views

NickShimmin
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

excellent solution, thank you!

hysterical that any major company would think not accepting a non-UK credit card protects against fraud... maybe back in 1980!  get real...

Message 6 of 7
284 Views

pgn
Level 78: King of Kings
  • 41717 Posts
  • 248 Topics
  • 1854 Solutions
Registered: