My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8664 Views
  • 1 replies
  • 1 kudos

How do I find out what is using my data?

My phone keeps using all it's data at the moment it's going through 25GB a week, but I don;t know what on.Is there a way of checking to see whats using it all?Thanks Gareth

Gareth21 by Level 1: Joiner
  • 215 Views
  • 6 replies
  • 0 kudos

one time passcodfe

difficulty in inputting my pass code as the upward and downward pointing arrows almost completely obliterate the number i am trying to type in. i think you have a problem here....

Resolved! New 02sim

I’m currently on 02, and out of contract. have seen a sim only deal on u switch. Can I change to this new sim and keep my number.

ZEBZ by Level 1: Joiner
  • 216 Views
  • 2 replies
  • 0 kudos

Resolved! Series of order texts, am not an o2 customer

Hi, I received a series of texts this evening (I have removed identifying data). I am not an o2 customer and didn’t place any orders. These are the texts: “Just confirming your order has gone through - thanks. Your order number is NC…, and you can ch...

PC5 by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Resolved! SIM swap

I've seen a lot in the news recently about scammers contacting phone networks (having secured info about your phone number/personal info) and convincing them to switch your sim to a new phone number they possess and ultimately gain access to your onl...

Fran2025 by Level 1: Joiner
  • 308 Views
  • 5 replies
  • 0 kudos

Resolved! Not answering my emails (O2Recycle@ingrammicro.com)

Well, I was offered £53 for my Samsung Galaxy Fold 4 and posted it off when I finally received my new phone Samsung Galaxy Fold 6 ( I waited a month for deivery)When selecting my new phone online I opted to trade in my old phone and also opted for th...

Suzanne-H by Level 1: Joiner
  • 137 Views
  • 1 replies
  • 0 kudos