My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14466 Views
  • 1 replies
  • 1 kudos

My O2 APP Rubbish

Why can't Virgin/O2 provide an app that actually works?

Teacher discount

I am having serious problems trying to find where to enter TEACH and apply my teacher discount to my bill. I have logged into my02 and there is nowhere I see that directs me to enter my code. I am in my02open but again there is nowhere that directs m...

Declan95 by Level 1: Joiner
  • 62 Views
  • 2 replies
  • 0 kudos

Contact 02

Been trying all day to get through is there an easy way?

Palmer73 by Level 1: Joiner
  • 68 Views
  • 2 replies
  • 0 kudos

Email not valid ???

Been going on for a while and customer service don't seem to know what to do. When I try to log into MyO2 I'm told my email isn't valid. The same email the bills are sent to every month. This is on an account with a blueyonder email. I have another a...

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Blodwin by Level 1: Joiner
  • 104 Views
  • 2 replies
  • 0 kudos

Renewal of contract

I have received an email with my contract which I have signed, Can you please advise where I need to upload this document. I s there an email? or a section where document may be uploaded?

refund

How do I get my refund. They are sending round in circles 

Main number

How do I change the main number in the account? My account has 2 numbers attached but the main one is not mine and I am not receiving messages

Carol123 by Level 1: Joiner
  • 227 Views
  • 2 replies
  • 0 kudos

O2 open issue

Hi all, I seem to be unable to load the O2 open website to add my code after getting my phone yesterday - kind of annoying when it was one of the reasons I'm on O2 and I can't add it. Anyone any solutions? I don't want to have to call.

Elliotrmc by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos