My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8132 Views
  • 1 replies
  • 1 kudos

OTP / OTAC to Log in to MyO2

As some are aware from time to time you are requred to enter a code supplied by text to access MyO2 This is great but if you have no access to your O2 number for any reason it becomes a right pain.The answer is to to give a different number in your c...

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Enlli by Level 68: Extraordinaire
  • 1513 Views
  • 7 replies
  • 1 kudos

PAC code

I require a pac code please. ************** ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

My phone number

I have been abroad for the past few months and my o2 bill has been due and the services has been discontinued for my number ********* due to non payment and a debt collector has been assigned will I be able to get my number back if I clear my dues, t...

Locked out of account

I am travelling abroad and just noticed my bill has not been paid as I changed bank accounts. I am trying to log into MyO2 to change the payment details however O2 are not sending me a 2FA code - they seem to have stopped allowing text messages. I am...

upgrade

Hi I would like to upgrade i have that option new phone new sim in basketas a second phone for my daughter. ...however I would still like to keep my old sim contract that I have now for me is that an option

kerg by Level 1: Joiner
  • 50 Views
  • 2 replies
  • 0 kudos

Roaming n ot working

Hi I have just come back from a 2-week holiday in Gran Canaria and roaming did not work all the time I was there

col4 by Level 1: Joiner
  • 46 Views
  • 1 replies
  • 0 kudos

Resolved! Extra

I upgraded my plan. I have the option free audible 3 months and £7.99 a month. I can find the link to sign up

sadetimi by Level 1: Joiner
  • 61 Views
  • 1 replies
  • 0 kudos

Due a refund

Hi I have just left o2 and have had a message saying I am due a refund. I can’t access it online and it won’t let me log into app as I am no longer on o2. Please inform me what to do

Wrong e mail

I can’t access my o2 account