Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
When I click on the Multisave tab the page is blank and I have no way of adding numbers to my group so they can get a 20 percent discount any idea how to solve this? I’ve tried on Mobile through the my02 app as well as on laptop/pc website and it’s a...
As well as my pay monthly account, I also have a classic PAYG SIM which I use in my car ( I drive an old one with inbuilt phone ). As per the suggestion on the myO2 website, I’ve tried adding the PAYG to my account so I can top up, check balance etc ...
Why can't Virgin/O2 provide an app that actually works?
I am having serious problems trying to find where to enter TEACH and apply my teacher discount to my bill. I have logged into my02 and there is nowhere I see that directs me to enter my code. I am in my02open but again there is nowhere that directs m...
Been trying all day to get through is there an easy way?
Been going on for a while and customer service don't seem to know what to do. When I try to log into MyO2 I'm told my email isn't valid. The same email the bills are sent to every month. This is on an account with a blueyonder email. I have another a...
I have received an email with my contract which I have signed, Can you please advise where I need to upload this document. I s there an email? or a section where document may be uploaded?
My boyfriend and I have lived at (REMOVED) for over 2years .His bill remains at £13 and is forever going up-£18 going up to £20?I am self employed. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
How do I get my refund. They are sending round in circles
How do I change the main number in the account? My account has 2 numbers attached but the main one is not mine and I am not receiving messages
