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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by • Former Staff
  • 14573 Views
  • 1 replies
  • 1 kudos

Leaving O2

O2 sent me notification of an increase in price and at the same time said I had the right to leave. I have phoned them on 4 occasions to inform them I am leaving but can't get through. There is no link online to notify that you are closing your accou...

Money has been taken but no order confirmation

Purchased a new phone and the money has been taken out of my account - however I have not received any order confirmation and the phone is still in my basket.

Phone contract

Hi I had a new phone contract yesterday I have received my new phone today but no SIM card can you please help

CarlWyke by • Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

New phone contract

Hi I took out a new phone contract they have sent the phone but no SIM card can you help please

CarlWyke by • Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

New phone contract

Hi I took out a new mobile phone contract yesterday,, the have sent the phone today but no SIM card

CarlWyke by • Level 1: Joiner
  • 71 Views
  • 1 replies
  • 0 kudos

Broadband

Does O2 does roll over data ? 

Ju7 by • Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

additional e sim

Hello, I want to add a second mobile line to my iPhone using an eSIM. Please can i have an eSIM activation pack or QR code for a new additional number, or tell me how to get one Thank you.

med by • Level 1: Joiner
  • 124 Views
  • 1 replies
  • 0 kudos

Basket empties

Hey, im trying to upgrade my device, but as soon as it goes to basket to checkout, the basket empties and I have to redo it, which then keeps happening?

Popey1 by • Level 1: Joiner
  • 368 Views
  • 3 replies
  • 0 kudos

Disney

Good afternoon I cancelled my disney few konths ago and i am still being charged for it .

Gbaker by • Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos
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