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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! what is your code?

Please let me know what your ******** code is? I have just been notified that it will expire. Thanks so much [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Anyone know what this text from O2 means?

I've had this text today & don't know what it means & I can't find any information about it in my O2 account. Can anyone shed any light please?"Just letting you know your NC09****** expires on 02/07/2025"(number partially hidden by me for security)

Resolved! Text from O2

Got this message from O2 today - Just letting you know your NC09A12087 will expire on 02/07/2025.Does anyone know what this refers to? I can't find anything on the website and chat doesn't understand my question. Thanks

Resolved! Code question

I have received a text to say that my ***** will expire on the 02.07.2025 - but I have no idea what that is ..... Anybody have any ideas please? Sean [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Weird text

Just received a text from O2 stating "Your NC1KT ____ (5 digits) will expire soon. " Just on a contract and nothing else. Anyone received similar?

Resolved! Vouchers

I have an email about a voucher I have that is about to expire. Ive no idea what or where it is. Can anyone advise.

Resolved! Voucher is going to expire soon

I'm getting an email telling me "Voucher is going to expire soon" I have no idea what it's for where to use it or anything. How do I check what it is?

Resolved! We're just letting you know your NC48****** will expire on 02/07/2025.

Getting emails from notification@account.o2.com about two of my accounts saying something is expiring,So I logged in to my O2 account online and can't find anything?

My O2 app isnt working

I dont have access to my 02 app. I am not a new customer it says i should contact.

Resolved! How do I leave O2 - The website is a minefield

I want to leave O2 however all the contact us pages do not give a telephone number. I need to speak to a human, not a virtual assistant that takes me round in loops - The sooner I can close this account the better. O2 used to be good

O2

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