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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6795 Views
  • 1 replies
  • 1 kudos

Monthly rolling data only plan

If I take out a new data only plan for a IoT device I just purchased, will I be able to keep using any data I haven’t used but already paid for if I cancel plan after 30 days? I have purchased a LTE cctv camera but cannot test it or use it without a ...

Barnie by Level 1: Joiner
  • 140 Views
  • 8 replies
  • 0 kudos

MyO2 app

I can no longer log into My O2 app? Had my O2 app account for years and never had this problem before????

Emma65 by Level 1: Joiner
  • 35 Views
  • 1 replies
  • 0 kudos

PAC code

Hello, how do i get a PAC code whilst i consider my new phone options please ?Thanks

Query

I have received an e-mail which states that i owe £9.67, i believe it is a scam as i pay by direct debit. if it is correct can you give me details.

PaulM5 by Level 1: Joiner
  • 56 Views
  • 1 replies
  • 0 kudos

Random bill

I have received a bill in my name for an O2 business small biz account. I do not have this account.

Chez21 by Level 1: Joiner
  • 114 Views
  • 2 replies
  • 0 kudos

Sim

How long dose it take to migrate, 02 to02 sim

Lynn8 by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

Trouble Creating a Virgin Media O2 ID

Hello,I've recently renegotiated my Virgin Media contract and gained the use of an O2 sim card.I'm having trouble linking my VM account to my O2 account to create a Virgin Media O2 ID.To start the process I followed this link:https://www.virginmedia....

My O2 access removed

Today I'm unable to access my o2. I've changed the password but still not working

Tubes269 by Level 1: Joiner
  • 135 Views
  • 3 replies
  • 0 kudos

MyO2 App and MyO2 Web Issues

Paid my bill end of Feb, app updated and I get this message:- Oops. MyO2 is not available to you yet. Don' worry, you can still mange your account in myO2 for web. Except, I had to reset password, and when I access via the web I can only see O2 WiFi ...

Shaun86 by Level 1: Joiner
  • 1307 Views
  • 12 replies
  • 1 kudos