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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 39403 Views
  • 204 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33108 Views
  • 45 replies
  • 6 kudos

o2 pay and go data only sim no longer on sale

I see that o2 no longer do pay and go data only sims. Why did they stop offering pay and go data only sims.I was on a o2 data only sim for £9 a month for 4gb for my iPad Mini 6 but moved to Smarty for £9 a month for 15G data only sim on a 30 day roll...

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 39403 Views
  • 204 replies
  • 0 kudos

Faulty signal

Been with O2 for years and the signal has progressively gotten worse. Especially so lately. Done all recommended fixes and nothing has improved. Doesn't seem to matter if I'm indoors, outdoors, near a mast or in the middle of nowhere. It's becoming i...

Coop by Level 1: Joiner
  • 150 Views
  • 4 replies
  • 0 kudos

Caution when using switch up online and over the phone.

If you do it online or over the phone, obviously there are a few risks of devices getting lost in transit etc.So my situation was, I did a switch up online for an iPhone 16 pro.I wasn't able to receive the pin code so the courier couldn't deliver and...

Rog22 by Level 3: Thinker
  • 113 Views
  • 2 replies
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Resolved! Stand Alone 5G - iPhone 15 Pro Max

Anyone else on an iPhone 15 series who’ve updated to iOS 18 noticed that they have a toggle for Stand Alone in their network setting under Voice & Data? Mine’s greyed out but wasn’t there before iOS was released at 18:00 today.

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garetc by Level 7: Part Timer
  • 2301 Views
  • 34 replies
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I hate O2 Sooooo much..

Useless chat, useless comapany , incompetent, amateurish, unprofessional, unskilled, stupid and the worst one I have ever experienced.. Since a week, I have no access to my eSIM, I hearing from the chat that they sorry, and 5-10 days, or it will be t...

EdoTensei by Level 1: Joiner
  • 167 Views
  • 3 replies
  • 0 kudos

Virgin Media O2 to deliver Maxim-um employee experience with new Lanarkshire office

From the VMO2 newsroom :- Virgin Media O2 to deliver Maxim-um employee experience with new Lanarkshire office - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-to-deliver-maxim-um-employee-experience-with-new-lanarkshire-office/ And a...

Oxonian by Level 33: Firestarter
  • 80 Views
  • 1 replies
  • 0 kudos