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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 204 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33707 Views
  • 45 replies
  • 6 kudos

Number unavailable

Hi all, my number still shows as unavailable for several friends and strangers by both text and phone. This will happen in any part of the country and does not seem to be signal dependent. I believe the issue happened after I ported from Virgin to 3 ...

Trade in - Not today! Not at O2! Go to EE...

I have the trade up 90 day option with my phone, however the app directs me to the store to upgrade. Finally got round to going to a store yesterday and after a 30 minute wait was met with an associate and manager who would not trade in my phone due ...

Go_to_EE by Level 1: Joiner
  • 112 Views
  • 8 replies
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WiFi and 4G Calling

Is WiFi Calling now enabled on the O2 side by default? As 360 migration is complete, I remember reading somewhere that these services are now enabled on all Contract accounts, but can't find where I read that This https://www.o2.co.uk/help/network-co...

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pgn by Level 77: Grand Master
  • 458 Views
  • 4 replies
  • 2 kudos