Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 57564 Views
  • 232 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 41856 Views
  • 45 replies
  • 6 kudos

Cannot make calls from my phone in France

I have an Android phone with a pay as you go SIM and automatic roaming. I spend a lot of time in France and have always been able to make phone calls both to the UK an within Europe until this week. I can receive in coming calls, SMS, emails and What...

JDFrance by Level 1: Joiner
  • 104 Views
  • 3 replies
  • 0 kudos

New phone and contract

Hello I agreed a new deal with O2 on the 28 Sept, moving from EE. It’s going to be 2 weeks before my phone arrives, which falls outside of my 14 day cooling off period (should I need it), it also delays my free gift offer, as I need the IME number to...

NAsp by Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Scotland to be next to lose 3G

The 3G Network in Scotland is been switched off from the 5th November, so this will explain why 5G and WiFi Calling has arrived for PAYG customers https://news.virginmediao2.co.uk/virgin-media-o2-ramps-up-3g-switch-off-programme-as-older-mobile-netwo...

madasaf1sh by Level 79: Lord of the Boards
  • 220 Views
  • 2 replies
  • 0 kudos

Switch up ?

Can i get peoples thoughts on this scuff on my iPhone am about to return under o2 switch up. i wish i hadn't “googled” it lol, but I've read lots now about phones not getting accepted, i hadn’t really even considered this would be an issue. Do you th...

IMG_1006.jpeg
Number_3 by Level 4: Observant
  • 460 Views
  • 7 replies
  • 0 kudos

eSim - temporary electronic add-on...?

Well, I guess in O2's case, perhaps...? "If you’re not using an eSIM when you travel, you’re getting ripped off".."An eSim is a temporary electronic add-on to your phone that lets you buy affordable short-term cell coverage on local carriers when you...

pgn by Level 79: Lord of the Boards
  • 512 Views
  • 4 replies
  • 1 kudos