General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Oxford Named First of Three UK Cities to Get New 5G Small Cell Mobile Boost

Oxford Named First of Three UK Cities to Get New 5G Small Cell Mobile Boost - ISPreview UKhttps://www.ispreview.co.uk/index.php/2025/04/oxford-named-first-of-three-uk-cities-to-get-new-5g-small-cell-mobile-boost.html

Reduced Price Phone for 3G Customers

According to one poster on ISPreview the phone they were offered is this:-https://www.gsmarena.com/tcl_505-12823.phpAmazon and Agos have them at around £89. Not sure what O2's subsided price works out at

Final Bill Refund

I just presumed when I left o2 they would take last bill and then cancel my DD. I had to cancel it myself and they owe me nearly£11. I got a email saying log into your account to Request Refund. But, after logging in I see all my info has gone and no...

Monthly charge

I'm 87 years old and have a sim only monthly plan. My monthly payment has jumped from £6:49 to £8:29. Is this correct?

Enforcement And Termination Notice Letter

Hello, About a month ago I called O2 to cancel my contract and pay off the sim for another device. I had been told that the termination of my account was in process, and the rest of the money i owed for the sim card would be taken out of my account -...

giffgaff Broadband Anybody?

Early days but one to watch https://finance.yahoo.com/news/mobile-network-launches-10-broadband-140043257.html

O2 provides top tips on staying stress-free while roaming abroad this Easter

O2 provides top tips on staying stress-free while roaming abroad this Easter - Virgin Media O2https://news.virginmediao2.co.uk/o2-provides-top-tips-on-staying-stress-free-while-roaming-abroad-this-easter/

buying data

why is it so difficult to navigate o2 business i only want to purchase more data how hard can that be

0344 809 0202

I called 0344 809 0202 as published on O2 website to report spam.The call identity on my phone was Boyarsky Murphy Architects??The person who answered claim to be from O2 and sent me a passcode and asked me to read it back.I refused as O2 website sta...

Bolt Ons and impossible to communicate with O2?

I don't understand how O2 continue to operate in the way they do and don't seem to be concerned by the huge number of dissatisfied customers who have left negative online reviews for them. The latest issue I've had is just simply buying a bolt on. It...