Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
How cone everytime i report a poor signal i just get a ‘nothing wrong with network’ response. O2 used to be one of the best for coverage but it is now so terrible i am considering leaving. I don’t mean random remote areas. I am talking big towns. I l...
A friend received this message on WhatsApp. If you get this, or something similar forward it to 7726 to report it to O2. One giveaway is the assumption that everyone has an iPhone and uses the Safari browser. Just a heads up. Be careful out there.
My Volt benefit of unlimited data has not been added to my plan. Ive contacted both O2 and Virgin Media and have emails from both parties stating my account is eligible, yet still no data boost. When I check in the O2 app I’m told “You’re not current...
Great difficulty in signing in to O2 on my Xperia LI This happed before with my Lumia 640 & 650It's to do with my Security Question, answer was input in town's O2 shop probably when I first went over to a smartphone ... I reckon it was input incorrec...
I've been scammed multiple times and o2 are the only company that's helped the scammers. Don't trust this fraud company
This is not about O2 but is a subject that is raised from time to time on this community :- Network Rail working to fix mobile phone “no-spots” in railway tunnels and cuttingshttps://www.ianvisits.co.uk/articles/network-rail-working-to-fix-mobile-pho...
This is obviously to management of the O2 website. I find that certain information that could be added very easily to the website is MISSING!!!For instance, why not record the start date of your airtime contract under the say, 24 months, then you wil...
When signing into the website then going to help/contact it signs you out, starts a chat box then advised to go over to the app instead on your phone to which the QR code does not work.When using the O2 app to try and talk to somebody, the chat box i...
Any help gratefully received, thank you. Including to whom I could address this issue and hope to get it sorted. On 15th March at 18.21, I contacted O2 with my girlfriend, Julie, on my girlfriend’s telephone, to ask O2 simply to move her phone to my ...
Well done to O2 for creating panic amongst your customers.Judging by the post on here Chat and Customer Services must have been inundated.Who's bright idea was it to let these criptic messages to go out without explanation?
