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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 45780 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 37113 Views
  • 45 replies
  • 6 kudos

O2's Roaming partners

Does anybody know who aree O2's roaming partner(s) is/are in Finland? I have the phone set to "automatic" and it always finds Telia but this network seems to have substantial gaps in its coverage.

AWE by • Level 1: Joiner
  • 845 Views
  • 11 replies
  • 0 kudos

Data and new contract

I've been with O2 for probably about 20yrs and never had a problem until this week! My 3yr contract ended and on monday, I began a sim only 30 day rolling contract with 5GB. By Friday, O2 said I'd used it all up! For 3yrs, I've used under 2GB per mon...

Goodbye Skype

As of May 2025, Skype is going away to be replaced by Teams. Microsoft are removing the calling features unless you have calling credits and if a new user you wont be able to use Teams for any calls https://www.theverge.com/news/621353/microsoft-skyp...

madasaf1sh by • Level 78: King of Kings
  • 217 Views
  • 7 replies
  • 0 kudos

Is it possible to get hold of the networks technical department via customer services

Is it at all possible to get in contact with any of the technical networks people within O2 who might know what is really going on with the 3G switch off? I tried asking about the 3G switch-off in an O2 high street shop, and they claimed that if I ri...

I got charged for a device after I did a switch up

I did a Switch Up with O2, but I’m still being charged for my old device. I called several times, and they admitted it was their mistake, but nothing has been fixed. I raised a complaint, and it’s been 10 days with no call back.Has this happened to a...

Arvid by • Level 1: Joiner
  • 170 Views
  • 4 replies
  • 0 kudos

SIM card scam

To all members beware of a scam , saying that your current sim will be cancelled in 48 hours and you need to apply for a new sim card so you can receive 5G all over country and you are entitled to a 30% discount for the duration of your contract the ...

Bongo1 by • Level 1: Joiner
  • 231 Views
  • 2 replies
  • 0 kudos
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