Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Since they disbanded Platinum customer service the quality of O2 customer service has plummeted. It’s barely there. Hard to speak so anyone, a chatbot that is useless, difficult to get issues resolved on Live Chat. I’ve been with them for over a deca...
Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...
For information :- Virgin Media O2 set to boost mobile connectivity across the UK with first-of-its-kind Giga Site switch on and newly acquired spectrum - Virgin Media O2https://news.virginmediao2.co.uk/virgin-media-o2-set-to-boost-mobile-connectivit...
I have MMS charges on my latest bill. They are all for the same number (one that I know). I haven’t sent any MMS to that number so don’t understand the charges
Hi everyone, In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is cur...
Help!I got a new iphone on new O2 contract this week - but O2 won't let me purchase an e-sim plan for my old apple watch.Apparently they don't do this - but this message board says otherwise! (Last year there were threads saying it was £7/month to pu...
I ordered the iPhone 17 PM a day after the release date. It said “upto 4 weeks” I didn’t mind as I knew I would have to wait before hand. i checked a few days later and it said “upto 3 weeks” which I thought great it’s coming down. I will get it quic...
Advice offered given below the links to the story in the Guardian and the latest O2 guidance page... https://www.theguardian.com/money/2025/aug/25/o2-mobile-user-scam-deal-contract-phone How to avoid being scammed Always beware cold calls offering ey...
Above. Usually I use my (REMOVED), but I can't find any option in MyO2 on the website to set this? Can anyone help? @Dave-O2?
They say no plans for the O2 side of things but I guess they would.Still, not a problem for me as my grandson is taking over our broadband and has gone full fibre with another supplier Once that has settled in it will be goodbye Virgin. No doubt I wi...
