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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Returns Process

Hey everyone I am in the process of returning some Galaxy Buds FE White (earphones) I am finding the process extremely frustrating and slow. I guess now that they have been picked up for repair/ exchange I will need to wait “upto 2 weeks” for replace...

Khal22 by Level 1: Joiner
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End of contract

I ended my contract with O2 last November and i'm still getting bills despite contacting O2 via phone numerous times (have lost count) and being told that my account will be closed but nothing is done. Has anyone else had this problem. Totally fed up...

momatt by Level 1: Joiner
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10 Bad Excuses to Upgrade Your iPhone

This warning could easily apply to Android users too :- 10 Bad Excuses to Upgrade Your iPhonehttps://www.howtogeek.com/bad-excuses-to-upgrade-your-iphone/ Others might disagree, but I find keep a handset for four to five years is a reasonable comprom...

Oxonian by Level 39: Midshipman
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Disney+ Question

Hi folks, I'm aware this is just a community and not checked by o2 reps. Anyway, I recently joined o2 and took the Disney+ Standard With Ads Plan as an extra as I seen this;"If you select the Disney+ Standard With Ads Plan on us offer, you’ll get thi...

aird08 by Level 1: Joiner
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No real people to talk to

Over a month ago you sent me two devices I never asked for. One I managed to send back fairly promptly. The other you eventually sent me return instructions AND IT HAD BEEN RETURNED TO YOU IN ITS ORIGINAL UNOPENED BOX. My account now has a messageSom...

EU roaming

I have O2 travel. Just arrived in Portugal and turned on data roaming it has automatically connected me to Vodafone but I cannot access internet or WhatsApp. My other half has go O2 pay as you go and her phone automatically connected to MEO and she c...

lijo by Level 1: Joiner
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  • 1 replies
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