Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
A recent email from O2 says that my annual charge will be increasing every April. I understand that this might be necessary, even though the cost of providing phone services seems to falling every year. However it is not just increasing by the rate o...
What's the reason for this sequence of transactions needed to sign in to the Forum on laptop earlier, and just now to the web version of My O2 on mobile, @Dave-O2? SMS lands, after a warning not to share the PIN that is about to arrive... Something a...
After my partner passed I went through the O2 bereavement services to keep one of the numbers on my partners account, went to a shop to buy a new sim so I had my own account and was told it would take 5-10 days to get the number swopped that was on t...
Hello everyone! Just thought I would share some information about fixing Error 28 using SMS on the stock Google Messaging app. I had this problem on the Google Pixel 7 Pro and the OnePlus 10 pro but this solution can be used on any Android device. I ...
Hi,I followed the correct way to try to solve a problem. I looked on the forum for information about stopping text reminders for up and coming bills. These texts come late at night and wake me up. I read the info on here which said customer services ...
Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order for Apple Ultra 2 but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this...
Without wishing to resuscitate a "Permalink" thread from 2014: - Does anyone know how to "permalink" to a response to a Forum Guide? All I see is:as compared to what is available on every post on any regular (not Guides!) board on the forum:I'd love ...
STOP TEXTING ME AT 3 AM! WHAT A PERFORMANCE TO GET THIS FAR.
I left O2 because I have no signal where I live so was paying for nothing but am unable to pay the final bill. I tried to leave by calling (got cut off every time I said I wanted to leave - yeah really?) so was unable to do that, nor could I do it in...
Whats the bestway to use your o2 business phone whilst at sea
