Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
O2, I would like to continue receiving the text messages you send to send when I am nearing the limit of my data bundle.... HOWEVER ... PELASE DONT SEND THEM AT 2:30am You woke the wife and I up last night and I could not get back to sleep for an hou...
O2 provided me with a code to unlock from o2 (need to use the phone abroad). It doesn't work! Now I have a very expensive phone which is useless to me. Will o2 replace it? IMEI number was correct. Have also reset the phone to factory settings and sti...
I just called customer services - spoke to them yesterday with no problem - and my 'password', which worked yesterday now doesn't work!!!! What is wrong with o2's system!
i have recently had my 3g iphone unlocked but a "friend" told me that after putting another sim card in for a holiday trip, iwould be able to change back to 02 again . Is this true, or am i stuck with the holiday sim card?help, bazbrabb
Hey guys, There are a few updates that have been added to the community to make it easier to use and find questions. We start with the new 'Recent posts' widget. You can find this under 'Recent topics' and is structured in the same way. Next, below t...
Hi All My gmail email was hacked last night, and the activity log showed the IP address and the ISP is o2. I am an o2 customer for my iphone and broadband and called customer service to ask how I can get the address from the IP address I have. The wo...
Hi Does anyone have idea when the 02 will launch the Samsung Note 2 LTE? Also, as 02 ran a 4G trial in London this summer, I guess it would be nice to know when the full 02 4G/LTE service will be rolled out; starting the the major cities? This is ass...
Since receiving my iphone 4s in june I experienced continuous problems with the software crashing, I presumed it was app related and so didn't bother o2 with this, just used itunes to restore the phone. This seemed to solve the problem for maybe a we...
I want to return my Iphone 5 back and i am on hold for too long... I understand i only have 7 days cooling period but i simply cannot contact you... this is so unfair and i am going to file a legal complaint if someone doesn't come back to me. thanks...
Hi can anyone tell me if this tracking actually works as i have been trying for the past few days to track my phone that is in for repair -- says "cannot find my mobileThanks for any help
