Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Airpods max

Hello I am ordered Airpods Max for my daughter on 03.12.2024 and still not arrived !!! On website shows you can collect from store same day I belive is after 4h go collect next day as was busy nothing guy on store was very rude and not helping at all...

Paweeel by Level 1: Joiner
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Can't recieve calls or texts

I had a virgin/o2 plan. I updated it to a new contract yesterday. I can't recieve or make any calls or texts. Including text codes to get into my o2 account. I can't call the help number as I can't make calls. The online chat robot doesn't understand...

Saskiaw by Level 1: Joiner
  • 85 Views
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Resolved! 4g to 5g sim

I’m currently on a sim only plan and bought an iPhone XS direct from apple about 6 years ago which isn’t 5g. I’m now thinking of buying an iPhone 16 direct from apple which is 5g. Can I keep my current sim only plan but get my sim changed to a 5g sim...

Bobajob2 by Level 1: Joiner
  • 181 Views
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New phone number or an upgrade?

Hi There,I'm currently thinking of signing up/buying an o2 sim package but I am not sure how it works, you see my current phone number is "controlled" as in paid by my dad and the phone number is an virgin media number and overall is under my dad's n...

Product hasn’t arrived

hi this is my order number for an oculus I ordered my son for Xmas. I haven’t yet received a tracking number nor has the item arrived. Can someone please come back to me when I should get this please? If not by Xmas I will have to cancel the product....

Delivery

Hi I have made an order and the delivery is coming up as more than 4 weeks I was wondering if I was to collect in store it would be any quicker the order number is NC*********

Katieb1 by Level 1: Joiner
  • 134 Views
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