Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47879 Views
  • 0 replies
  • 0 kudos

Resolved! When does PAC code take effect?

I am leaving my current supplier (Sky) to join O2. My SIM-only is due to arrive this week but Sky says they will switch off my service within one working day of giving O2 the PAC Code. Does that mean I will have no service for a few days or does the ...

eaglevelo by Level 1: Joiner
  • 256 Views
  • 7 replies
  • 0 kudos

Order stuck in processing!

I've had my order stuck in processing for over a month now and still no end in sight. I was told it'd he resolved in a couple of days, then a week, then a month. Now it's been more than a month and the support team are no help at all! Was meant to be...

Top Up

Hello! As i am out of UK! I am in europe! i got the voucher to top up but every number i try to use to top up , it say “call failed”! As i am not able to use a bank card can somebody help me how to use that voucher!

tomas3 by Level 1: Joiner
  • 120 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to redeem extra and now it's expiring

My extra has never worked since I upgraded. I spoke to Amazon support who told me it's an issue on O2 side and only O2 can fix it. I spoke to 5 different people from O2 and none of them could even understand the issue I was telling them. They all tho...

Charge to mobile

My mobile is being charged for Charge to Mobile ,I don't use this service , however last month was charged £1.50 f 10 different times,how can this happen and how can I block it.Random mobile numbers are phoning me however I block them,could the charg...

CS251 by Level 1: Joiner
  • 199 Views
  • 4 replies
  • 0 kudos

I am having mobile conversations dropping out

During mobile conversations I the recipient suddenly can't hear me and some times I can't hear themI have registered this with O2 on their system and they "We will contact you within 24 hours but never doHow do i resolve my problem

Harryo by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

Hi, I have free disney+ on my account which is due to end on 27th May. Will this remove automatically as I don't want to continue with it.Thanks,Aileen

Aieen9 by Level 1: Joiner
  • 226 Views
  • 3 replies
  • 0 kudos

Resolved! PAC code for number in joint account

My mother and father are in their late 80’s. My dad pays for both of their mobile numbers under a single account. I have bought my mum a smart phone and wish to move her number to the tarrif the phone is on (not O2). I thought this would be simple bu...

MSD69 by Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Resolved! Signal booster for coverage in rural areas

Hi. Does anybody know of a way to boost coverage for the O2 signal in rural areas. Sick of hanging out of the window.I have decent broadband speed from sky but O2 customer services have told me the poor reception is not their issue. Told me to look o...

Anonymous by Not applicable
  • 216293 Views
  • 62 replies
  • 1 kudos