Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Haven't received my Samsung Buds 3 Pro Code!!!!

I bought 2 S25 Ultras from O2 with the promise of the buds 3 pro per device, I have only received one code. Anyone else having the same issue? This is really poor service. I called and warned them I had only received one, a month ago, only to be told...

0333 321 6022 O2 or not O2 ? That is the question

Morning, I had a call yesterday from Craig on 0333 321 6022 - the phone showed the CLI as both "scam" and "O2".Based on regional accent, he was in (or at least from) the UK. Whilst he did his introduction I had time to quickly search the number and f...

Resolved! Havent received my Samsung Buds 3 Pro discount for preodering the S25 Ultra

I preorderd the S25 Ultra the day it was annouced,received the phone ok but never got the discount code for the galaxy buds 3 Pro after the 30days. Anyone else having issues getting the code from O2?

Premium call scammers

I am based in the UK and are inundated with scam calls from premium numbers commencing 08.. ... ....; the number is always different so each time I have to block each number and delete it, and wait for the next one. 3 or 4 per day.The scam is that if...

FDN Restictions

(Second attempt at posing this question - will be shorter...!) I've been using FDN successfully for a while (slight vulnerability in letting texts through if RCS chats is activated in Google Messages, but once you overcome that...!)My question relate...

Daughter wants her own contract now.

Hello! I'm hoping for a simple answer please. I have had my daughters contract on my account (she pays me the money) She has now made the decision that she would like her contract to be in her name and go from her bank account. Ive had a look around ...

Resolved! Samsung probud3 - discount code

I still haven't received my discount code for the Samsung Probud 3's following my qualifying purchase of my s25. Is this the same as everyone else or have you received yours already? Thanks,Harry

02 Live Chat

Can some 1 send me a link to 02 live chat please Tahnk you

Honor free gift magicpad 2

Why is there a cost of 99.99 on the "Free" gift?

Resolved! 02 policy

I have been a happy 02 customer for years. I have two lines I use. One is my mother’s. She is 93. She has been given 6-12 months to live. She has af. Cancer and dementia. She will now be going into a home. Never to use the phone again. Yes she I have...

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