Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 0 replies
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 27 kudos

Resolved! Text message from 02

I recived a text message (sms) telling me 02 are introducing a new spam blocking system, i could op out if i wanted too. Just for the record, this Samsung Galaxy, has already got a spam and identity blocking system built in. The message said i might ...

Resolved! Disney

I would like to cancel Disney and it is not letting me, tried to cancel 3x

Lauryn2 by Level 1: Joiner
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Resolved! Extras

Hi im trying to add on my extra for Disney plus but it isn't working 

Account Further Instructions?

Hi,Recently made an order for a pay monthly handset and SIM and had to wait for credit check, was sent an email saying that I had been accepted for the service (passed the credit check) at about 1pm but my basket was shown to be 'expired' on the webs...

Mitzypop by Level 1: Joiner
  • 1 replies
  • 0 kudos

Missing Sim

Hi there, I am a Virgin media customer and received an Virgin/O2 offer via email, it was an 18 month contract, 10GB for £10 with unlimited calls and texts. I applied for this a few weeks ago and they said I would receive a sim through the post howeve...

SamFig by Level 1: Joiner
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  • 0 kudos

Resolved! O2 Web Top-Up not recognising a valid O2 PAYG number

My monthly web top-up for younger son's PAYG phone failed at the first hurdle earlier, complaining that the entered mobile number (tried with leading 0 or leading +44, no difference!) is not an O2 PAYG Number, see screenshot below.Web top-up for his ...

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pgn by Level 75: Digital Don
  • 13 replies
  • 1 kudos

Virgin media early bird

I took out an early bird contract with virgin media in April 2022 before the merge with o2. I am now eligible for my early bird upgrade, will this still be honoured by o2?

EarlyBird by Level 1: Joiner
  • 1 replies
  • 0 kudos