Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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DISNEY6 text not working

I received a text from O2 offering me 6 months of free Disney plus subscription. It asked me to text DISNEY6 to 60310, which I did but nothing happened. I waited 24 hours and tried again, this time I received a reply saying "Sorry something went wron...

BigA by Level 1: Joiner
  • 135 Views
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Resolved! Disney6 Text

Received a text from "O2UK" saying the following and not sure if it's legit - anyone able to help? It seems like O2 used to do this but you had to text a different shortcode: Hello NAME, here's 6 months of a Disney+ Standard subscription on us, just ...

Sukhi98 by Level 1: Joiner
  • 755 Views
  • 5 replies
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Disconnection

I have a pay up front for life contract which O2 has disconnected and migrated my number to another company without my consent and in clear breach of Clause 3.2 of my contract.They can see i have a contract, but because they no longer do the contract...

Hedgehog by Level 1: Joiner
  • 144 Views
  • 7 replies
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Ayuda

Good morning, I purchased an iPhone 14 Plus on Sunday and haven't received a response. The down payment was deducted from my card. I'd like to know what happened and in my basket it appears that your order has gone through credit verification

Jhova by Level 1: Joiner
  • 137 Views
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Overseas and no network

HiI cant get hold of 02 as I am overseas and my network / data signals are not showing. I cant make or receive calls. Data roaming is on, airplane mode is off and I have also paid bolt on for overseas but it hasn't made a difference. How do you conta...

JSandhu by Level 1: Joiner
  • 169 Views
  • 1 replies
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Resolved! Disconnected

Hi guys, I have a question. I ordered a new sim card to replace my very old one (PAYG) over the phone on Monday. And this afternoon I suddenly got completely disconnected, cut off - no internet, no network and can't receive any sms or calls either. N...

JuliaB1 by Level 1: Joiner
  • 332 Views
  • 3 replies
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Deliver times

I ordered a phone on Sunday and still have had no contact from o2 even though they have taken money from my account. When I ordered delivery stated next day. I'm an existing customer.

Ell23 by Level 1: Joiner
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Contact email for customer service

I’ve had an incredibly frustrating morning trying to talk to your imbecilic chatbot. I have ordered a new phone, which was meant to be delivered next day, and my number has migrated to the new SIM. As such, I don’t have access to MyO2 and can’t call ...