Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 63903 Views
  • 0 replies
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Network Provider Voicemail Notification Stuck on iPhone

I had an issue recently after O2 upgraded my tariff where the “Network Provider Voicemail” notification appeared on my phone and couldn’t be cleared. After 6 support calls with both Apple and O2 I eventually found a solution myself so posting it here...

Decoyaudio by Level 2: Apprentice
  • 13405 Views
  • 24 replies
  • 8 kudos

Cancelled order refund

5 Days ago i ordered iPhone 17pro, but it was unsuccessful. They taken £30 from my account and i still didn’t get my money back. After order cancelled they didn’t give me an email. I want refund my money.

Order I Didn't Place!

I've just randomly had an email saying my order has been placed and rhen another saying its complete. I haven't placed an order, I haven't even logged in to my O2 app recently. I've looked on the app and it says there's an order there but under the d...

Lia101 by Level 1: Joiner
  • 182 Views
  • 1 replies
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My order

I placed my order for an iPhone 17 Pro Max on 29 September. It’s now been over a month, still shows “Processing,” and I haven’t received any updates.Customer Service, store staff, and the online chat all say they can’t find any details.Can someone fr...

clelima2 by Level 1: Joiner
  • 157 Views
  • 1 replies
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Resolved! O2 Boost Box (Femotel Multi-band)

looking to see if the O2 Booster boxes we have still work/ supported following removal of the 3G service. Model is SS2GEI Femotel Multi-band SOHO.Worked up until a few months ago, but then switched them to a different network circuit, with new firewa...

2IanO by Level 1: Joiner
  • 224 Views
  • 2 replies
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O2 Booster Box

Hi Our Booster box appears to have stopped working, despite all the correct lights showing. Is this because of the 3G cessation?

stclears by Level 1: Joiner
  • 1292 Views
  • 11 replies
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Introducing our new Extra - TNT Sports

Morning Folks I've got some exciting news to share, from today (9 October 2025) you can choose TNT Sports on discovery+ as a paid Extra when joining O2 by upgrading to an eligible Pay Monthly plan - or, if you’re already with O2 and you aren’t ready ...

DaveO2_0-1759997395845.jpeg DaveO2_1-1759997395853.jpeg TNT Sports.jpg
Dave-O2 by Community Manager
  • 1689 Views
  • 6 replies
  • 2 kudos