Get Help with Other Devices

Resolved! Upgrade

If i upgrade my phone to an ipad, can i keep the current number on my phone and still use it without anything changing

Resolved! Unlock phone

I registered with 02 but phone is locked and don't have code to get in it is a galaxy mini 3 thanks

Resolved! Lost/stolen device

Hello, I have a lost/stole Samsung tab s6 device on contract. I was wondering if there is any way to possibly track the device/o2 sim card that is in the tablet? Many thanks,Danniella.

Resolved! Ordered Nintendo switch OLED

I ordered a Nintendo switch OLED on 29 April and currently have no information as to when it will arrive. When I ordered it, the site simply said it will take longer than 4 weeks. This item is for my son’s Birthday which is in less than a week. Has a...

Motorola razr

Hi do 02 support the Motorola razr 2019. Want to swap from EE to O2 and I know they do esims but not sure if they support my phone . thanks

Resolved! Proof of purchase

Hi, I have just bought the Galaxy watch 4 and have a leaflet to claim a free dual charger, does anyone know what I need to send as proof of purchase as I bought online and don't have an actual receipt. Thanks

Resolved! tracking airpods

I have recently purchased airpods for 30 quid and do the monthly payment set it up paid , and it said i choose the 18th of may as delivery day yet i haven't even received any emails regarding dispatch of the itemonly confirmation of purchase and the ...

Resolved! Google pixel 6

I brought the Google pixel 6 and was supposed to receive free air pods and Google nest but never received them had a leaflet saying to go on this site but wouldn't let me order of there either what is going on

Proof of Purchase

i rung up 2 days ago wanting a proof of purchase order for my Galaxy buds Pro really quick as they are out for repair and samsung say im not in warranty but i am until saturday so i need to send them it ASAP but even though he said he would i have re...

Resolved! Nintendo Switch Oled Delivery

How long do O2 actually take to get a readily available item? My partner ordered a Switch Oled on the 3rd April. Nobody at O2 can give a delivery date. I honestly don't think they have even bothered placing the order. Nintendo have them in stock. Unl...