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95,228 Members
1134539posts

Community Activity

Word Association Thread (New)

As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...

Cleoriff by Level 94: Supreme
  • 126151 Views
  • 7230 replies
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Poor connection

I'm having trouble connecting to the 5G network outside. On WiFi, at shops, cafes supermarkets I can connect without problems.For the last 12 months, I have noticed that it is very difficult to connect to a 5G network (Mask) anywhere outside. I've tr...

NevetsM by Level 1: Joiner
  • 95 Views
  • 7 replies
  • 0 kudos

O2 National Datbank SIM - no voucher

Hello,I got National Datbank SIM 1.5 months ago at O2 Store Wandsworth. Initial voucher worked but I never got another voucher to renew monthly pay as you go. I was told by O2 store staff it should have arrived on the day of renewal. Called o2 custom...

Katie777 by Level 1: Joiner
  • 46 Views
  • 3 replies
  • 0 kudos

Weather

Think we're having bad weather? This is tonight's forecast for the Northeastern US.

Weather.jpg
Bambino by Level 86: Prestigious
  • 537872 Views
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Thought of the day

As part of the #o2surprise that I received last week, there was a jar of smiles. Many were keen to see what would come out of the jar each day, so here are the ones so far! The one that I picked out on Friday was "If you want to see the rainbow, you ...

gmarkj by Level 67: Unsung hero
  • 80010 Views
  • 1024 replies
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Love Week Brain Teaser 2025

Welcome to the Love Week Brain Teaser 2025 The Brain Teaser is open to all members of the 02 Community.Those wishing to take part must pm [private message] me [@Mi-Amigo] with their answers between 9 am today [Wed 12 Feb 2025] and 9 pm tomorrow [Thur...

MiAmigo_0-1739338069812.jpeg MiAmigo_1-1739338069781.png
Mi-Amigo by Level 47: Going Places
  • 638 Views
  • 35 replies
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Immediate Disconnection Requested despite I haven't requested anything

I upgraded my sim only monthly plan of 10£ for 50GB data to device upgrade and new monthly plus plan(o2 switch up available) in 29th of Jan 2025. I selected new sim plan of 30 GB data and unlimited call and SMS for 19.99 £ and 25.40£ monthly for devi...

Janak by Level 1: Joiner
  • 55 Views
  • 1 replies
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Call forwarding changed to a number I do not know.

So last September I purchased a new iPhone outright via Apple. done eSIM transfer that messed up, didn’t get fixed until December, at this point comms ombudsman was bought in to help which is sorted, but they couldn’t fix the issue (my number was wor...

Charge to Mobile Fraud

Hi, I saw few people had the same issue but in short, my phone was stolen - they took out my sim card, put it in their device and before I managed to get a new sim, they spent around £400 using the 'Charge to Mobile' feature. They set up their own Go...

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Latest Guides and Reviews

eSIM - How to activate

Hello I've noticed over the past few weeks eSIM has become a hot topic on our Community, so I've put together a handy guide that gives our members all the information for everything eSIM related New &...

6 Comments

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

53 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

110 Comments

Guide to O2 BARs

** My O2 self-serve steps to add/remove restrictions on your account were updated by @Dave-O2 on 27/11/24** A glance at the spread and types of questions coming into the Community Forum shows there is...

23 Comments