O2 Community Forum

Text about data usage

I was on holiday for a few days last week. I received a number of texts from O2. First saying 80% data used up. Then later a text saying ALL data used and that I would need to buy more. Now I was using a LOT of data and I could see it running up to 1...

Word Association Thread (New)

As the old thread has disappeared off the 'face of the earth', I've started a new thread for those of us who enjoy Off Topic.Along the lines of the previous one, the idea is someone writes a word and the next person adds another word linked to the pr...

Email cancelled DD

Had an email from O2 saying they had been advised by my bank that I had cancelled the DD. I checked my bank account and DD was still live and it has today been debited from my account. Am confused!! Email from O2 appears genuine and not a scam

Resolved! Unable to receive OTP from Santander

Hello I am able to receive text messages however am unable to receive OTP’s from my bank even though they have confirmed they have sent them? I really need to access online banking and this is causing me a lot of stress. Please can someone help as th...

Credit check 4 upgrade

Hey. I was told I would hear back in 24 hrs. Nothing. How long did it take for others plz?

FORMULA ONE 2025.

From 1/1/2025 Lewis Hamilton became a Ferrari driver.The Ferrari media team released a very clever post.Note the time it was posted. 16.44. 16 is Charles Leclerc's race number and 44 is Lewis Hamiltons number. (they are now team mates). Interesting t...

Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

Everyone is Baffled - Including O2 - No Service Issue - 8 Months later :)

Here's a tricky one ….Sim only contract taken out 5 years ago.Sim & phone issued to employee.August 2024 employee left & I blocked the phone due to suspicion of possible thefts from our company.Asked O2 to unblock 2 weeks later which they actioned.Ne...

Greggs Gift E-card

Just tried to use my Greggs £2 gift card in store but it didn’t work. Am I doing something wrong or is there a restricted time around when you can use it?

Account Selector Hell!

I have had an ongoing Issue since September last year. In September I had bought a new iPhone and wanted to swap my eSIM over from my old iPhone to my new one. When setting up the phone I pressed the transfer my eSIM option which unfortunately didn’t...