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Community Activity


I have ordered 15 pro max mobile phone and I paid for that but I received 15 pro in cost of 15 pro max. Can I know the reason why you did it

Aman2 by Level 1: Joiner
  • 0 replies
  • 0 kudos

Apple Watch reference code 08

I have received the error asking to call 202 quoting reference code 08 when trying to add a cellular plan to my watch. Calling 202 3 times and speaking to 3 different people has resulted in no one being able to fix the issue. Does anyone have any sug...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 48507 replies
  • 0 kudos

Resolved! VAT billing

How can I obtain a VAT invoice?

Robin1963 by Level 1: Joiner
  • 9 replies
  • 1 kudos

Confirmation email

I have ordered an iphone a few hours ago and recieved the contracts document email but i havent recieved the confirmation email. Is this due to me only just opening my account when getting the phone? I selected the click and collect option so does th...

Number transfer to O2

I've just signed up to an O2 pay monthly account and given my PAC for my Tesco mobile number to be transferred to O2. I've received my activated new SIM and inserted it in my phone. All works fine on the temporary number but the transfer still says "...

Thotos by Level 1: Joiner
  • 2 replies
  • 0 kudos

Add Insurance

I just upgraded my phone and it wouldn't let me add insurance. How can i add?

Pak code and end contract

Please help me end my contract as I am not able to make £30paymnets each month or drop my monthly payments to another package, please help.

Billie5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Anyone else have issues with signal?

Everywhere I go lately I just can't get a phone signal. For calls or data. I'm forever having to use people's hot spots just to make calls or message people. Even in the house I'm not getting a good signal. 3g at a push but when I'm checking the netw...

Tasha7 by Level 1: Joiner
  • 1 replies
  • 0 kudos

locked sim

hidid a system update. Android phone wants the sim unlocked. I don't know the number. tried to access my o2 account but cannot receive the texts to verify my account as I cannot get into my phone. Don't know my security password so cannot answer that...

DS5 by Level 1: Joiner
  • 1 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...


Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...


Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...


The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...