Why are O2 still accepting orders they know they can't fulfil?

[BdoubleU]

As per the title

Also they're falsely advertising next day delivery, a pathetic excuse for a company to be honest. A company of its calibre should anticipate these things and have a plan in place for it. 

[Enlli]

And still saying things will go up by RPI  plus 3.9% in April when in around a month the customer will be informed it's actually now £1.80 rise.

Technically they are correct, morally it's a different matter.

[jonsie]

My port out was unbelievably stress free

Done in a day and well informed every step of the way