Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I need help, when i log into my o2 account it comes up with my account 4 years ago.
I keep receiving calls from numbers starting 0843… they only last one ring tone. If I try to call back there is always an extra charge. I have been blocking these numbers but they change and carry on doing the same. It is annoying and I don’t know ho...
HiTrying to amend my spend cap. Am travelling to Europe for the weekend tomorrow. Went through the video but at the end it says request failed. Tried to call but after being on hold for 20 mins, it just cut me off! I'm unsure if I need to increase my...
I received a text message saying that my international SIM will soon be discontinued and that I'm being updated to a new one. I couldn't find any step by step information about this process. Will I be sent new SIM by mail that I'll need to activate? ...
Hi, Hope you are doing well, I just wanted to know my when is my last date of device as well as sim plan contact end. And please tell me the process of port my sim to others network.
How the hell do you contact the "Customer Services" dept??My head is about to explode using the useless web site.Help is needed because 02 have sent me two new sims but with new numbers and I dont know which card is for which of my phones?
Why am I being charged for my mobile when this is NOT included in my package?
Hi, I have a o2 account that has a dead o2 pay as you go sim associated with it, I’m trying to order a new pay monthly sim but I’m unable to as it wants to send a text to a number no longer active, is there a way to get passed this? Spoken to o2 and ...
I’m considering getting the series 10, I’ve never had an Apple Watch before so I don’t have any of the accessories. I’m wondering does the watch come with a charger? On the Apple Store it does but when purchasing through O2 it’s popping up as an addi...
Hi, I'm living in Australia and cannot sign in to pay my bill. My sim will not pick up any signal in Australia for some reason, therefore I can't receive the code to allow me to sign in to my account. I have tried the online bot but getting nowhere a...
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