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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Boltons

Hi I’m abroad an need my bolt on adding now as am out of data an it says adding on the 10th please can it b added now thanks

02 bill

Please can you help, my o2 direct debit was cancelled in error and i have had to pay my last 2 bills over the phone, i asked you r operator to set up a new direct debit in may, yet i still get an email to tell me my june bill is overdue, can you set ...

Unable to access My O2 account

Hello,After I enter My O2 email address and password, O2 wants to send a security code to a mobile number that I no longer have. This prevents me from being able to access my O2 account. I am 50 miles from the nearest O2 shop so can't get face-to-fac...

Resolved! what is your code?

Please let me know what your ******** code is? I have just been notified that it will expire. Thanks so much [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Anyone know what this text from O2 means?

I've had this text today & don't know what it means & I can't find any information about it in my O2 account. Can anyone shed any light please?"Just letting you know your NC09****** expires on 02/07/2025"(number partially hidden by me for security)

Resolved! Text from O2

Got this message from O2 today - Just letting you know your NC09A12087 will expire on 02/07/2025.Does anyone know what this refers to? I can't find anything on the website and chat doesn't understand my question. Thanks

Resolved! Code question

I have received a text to say that my ***** will expire on the 02.07.2025 - but I have no idea what that is ..... Anybody have any ideas please? Sean [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Weird text

Just received a text from O2 stating "Your NC1KT ____ (5 digits) will expire soon. " Just on a contract and nothing else. Anyone received similar?

Resolved! Vouchers

I have an email about a voucher I have that is about to expire. Ive no idea what or where it is. Can anyone advise.

Resolved! Voucher is going to expire soon

I'm getting an email telling me "Voucher is going to expire soon" I have no idea what it's for where to use it or anything. How do I check what it is?

O2

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