Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi all, I seem to be unable to load the O2 open website to add my code after getting my phone yesterday - kind of annoying when it was one of the reasons I'm on O2 and I can't add it. Anyone any solutions? I don't want to have to call.
Hi.I'm being charged for my returned phone that I swapped through switch up.They have confirmation and I have a reference number to confirm they have received the phone back.It was sorted out the first month and now it's back to being charged.I have ...
Hi all,I have 2 O2 alias numbers added to my account and have had numerous emails and text messages.I'm worried I'll be charged for something I've not requested.Thanks,Gilly
Hi, I am unable to change my Rolling plan 15 tariff or restart it due to an error "There has been an error processing your request. Please try again later."This is happening for more than a week now since I converted from Big Bundle 10. Called the he...
Hi all, I don't normally post on forums, but this one has me stumped! I need to change my surname back to my maiden name. I've gone onto my 02 account - Manage my details. All the steps that are suggested of course. But the only thing I can "edit" is...
Don't know if anyone can help - went through the convoluted process of linking O2/VM accounts today (despite having zero products with Virgin). I don't login to my account very often, hence being late to this party. After setting it up (which wasn't ...
Hi, Recently my phone was stolen on the street in central london by a little boy. He has since then bought google play games using my account. I cannot get in touch with them as they don't have customer service numbers on the web. A payment of more t...
HelloI am upgrading my IPhone - just bought an IPhone 15.I followed your instructions and ordered an eSim. However, your system did not send me anything - no message, no email etc with the necessary QR code to install the eSim on my new phone.I phone...
I WOULD LIKE TO CHANGE MY TARIFF TO SIM ONLY
ordered a phone on Monday can’t see it in my orders is it just me or do other people have this problem?
