My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 2522 Views
  • 1 replies
  • 1 kudos

Resolved! Data rollover

Should my data rollover to the next months allowance? 

Trigger by Level 1: Joiner
  • 81 Views
  • 2 replies
  • 0 kudos

Resolved! Data allowance

My O2 package is for 250gb of data but MyO2 app says Unlimited (650gb). Which is correct?

Change contract to my name

Hi my partner has my o2 mobile and I would like to change the phone over to my name please

Cara27 by Level 1: Joiner
  • 129 Views
  • 5 replies
  • 0 kudos

Resolved! How do I change my address

I would like to change my billing address 

Harley by Level 1: Joiner
  • 74 Views
  • 1 replies
  • 0 kudos

Resolved! account statement

I am asking for an explanation of my payments with o2. Telephone number [Personal details removed] for the entire period. I don't understand why I have to pay so much and I also don't understand why I can't log in to my O2. I have another phone and t...

AnetA321 by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

Resolved! Account login issues

Hello I have an account I've had for many years however I can't login, ive tried the forgot password and username route to no avail, I have tried to login by using the phone number it then says no account linked with this number so I try to register ...

Jamie1990 by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Poor signal / no signal

Hi, for over 2 weeks there has been problems in the area (pr7 3tp) due to mast issues. This is making it practically impossible to have a conversation using my phone with the line either not connecting or being very poor. When not connected to Wi-Fi ...

MRed by Level 1: Joiner
  • 80 Views
  • 2 replies
  • 0 kudos

Resolved! Spend cap

Hi I want to increase my spend cap

Damian3 by Level 1: Joiner
  • 106 Views
  • 1 replies
  • 0 kudos