Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I provide a mobile to my mum (who passed away recently). The account is under my name. My email address is registered too. I haven't got access to the mobile so unable to log on to my O2 (as it wants to text a code to the phone!). Any advice? Thanks ...
HiSo I cancelled my pay monthly account with 02 and the number was terminated on the 10th May. I paid what I owed and I was told that any other costs will be waived.Havent used the number since April and now just received another email with a bill? W...
O2 open constantly down. Cannot add discount codes. Is anyone else having this issue? My page when I login just says sorry there's been a problemI raised a complaint but they couldn't tell me why its been down nor when it would be up again and could ...
I have added Kindred to my account via MyO2 without realising what it is and it's becoming extremely problematic. It's redirecting me twice whenever I go on certain websites and I cannot seem to remove it. Customer service agents also have no idea wh...
My phone was restricted but when the restriction was lifted my sim no longer worked, after going back and forth with O2 I finally requested an eSim but I am being advised to go sign into My O2.My phone is saying No Service, how do I get an OTAC to en...
My iPhone 14 Pro Max is in perfect condition and I’ve answered all the questions online to say it is but it has been turned down for switch up.
I have had an ongoing Issue since September last year. In September I had bought a new iPhone and wanted to swap my eSIM over from my old iPhone to my new one. When setting up the phone I pressed the transfer my eSIM option which unfortunately didn’t...
all i want to do is cancel Mobile Broadband BPI Subscription that i havent used in years but they keep taking the money for it i have tryed to do on the site but the crappy ai just has you going around in loops it should not be this hard to cancel la...
Hi,I have received a text message from +44 7707 247585 purporting to be from o2 with the message " We ran into an error processing your latest bill. To continue using our services, please update your information now at: xxx". Is this a legitimate tex...
I am trying to apply 02 open discount to my number but it each time i try i get an error message stating there is some technical fault or error on processing? Please can you help me sort this issue out as i would like to apply my 25% discount to the ...
