Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello, for months now the *#10# option that you key in to show your balance on the screen has not been working. When you call O2 Customer Services a recorded voice says that are aware the balances aren't being displayed and are working on it, but it ...
I've been on a SIM-only O2 tariff for years since the handset was paid off and since changed devices and was a great deal at the time, however all of the new sim-only pay monthly deals on offer cost more than my current tariff do because they have fa...
I am not surprised some of you on here don't get on with the customer service as I phoned pay as you customer service to find out if they still do pay as you go date sims as my contract on my small mobile wifi roter comes to an end in april so I was ...
Thrid attempt. Had a PAYG sim with credit and activity deactivated with no warning. How can I a) talk to a human and b) get it it sorted. I am so angry and disappointed they've done this.
My card details have expired, but when I try and go in to MyO2 and click on the manage tariff link, it keeps taking me back to my product list - i'm going round in circles. Customer Service say the only way to make this change is in MyO2 yet the site...
how do i activate my rolling plan
I used to have a pay monthly sim contract which used a physical sim card in my phone. 6months ago I changed to pay as you go since I wanted to keep my UK number but no longer required regular use for data and calls/texts. I'm looking at getting a new...
I've got a new O2 PAYG Sim and put it in an old phone, I want it as a second SIM (eventually I will transfer another number to the Sim). Currently with the new SIM I can,Send Texts Receive CallsI can't:Receive Texts (and when I attempt to text the nu...
I topped up £10 yesterday & only got 1% reward in my account I’ve been with 02 least ten years always got 10% back why has this changed
Just before the end of each month I receive a text from O2 telling me to make sure I have sufficient funds for my next month's PAYG service and then when new month starts I receive a text confirming that £10 has been deducted from my balance etc. It'...
