Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi O2 Community,I switched from Pay Monthly to PAYG on Monday, July 28, 2025.At an O2 store in the UK I was told of the process to follow. I also called up support to validate this.I made it clear I move a lot between UK, Bulgaria and other EU countr...
I noticed while in the high street in town at the weekend that my iPhone 16e had turned on wifi extra Automatically. Never noticed this before. Have only been using the iPhone 16e just under 2 months now. And my iPhone 11 never did this. Doing a Goog...
Cant call from bulgaria as was in touch with 02 and they said manually select network provider to mobile tel and i dont have this option. If I call someone I have to switch everytime new provider to make another call. any ideas
Hi my mum has tried 2 new payg SIM cards in her Nokia and cannot get a signal. Her settings show no number on either sim slot but does if I put my contract sim in it. I have factory reset the phone but it has made no difference and she cannot make an...
Hi,For some reason my linkedin account has locked me out and insists that i verify my ID before it lets me back on....it does this by sending me a QR Code.So i topped up my Samsung SM-J330FN o2 PAYG with £10.I then pointed the camera on the smartphon...
I’m in Greece and can’t make called to uk. Failed. Works maybe once every 3 days. Suspect it’s a 2g 4g issue. I’ve data working fine. Has anyone actually got calls working. Texts also an issue
I have been trying to top up several times in the last 2 days without any luck. I've had dozens of varifications sent (signing in/passcodes etc). It's so frustrating. Every time I put the bank card details in it just comes back with rejection! Think ...
Topup successful but still no credit on phone
I have just moved across from Lebara to O2 and ported my number across. All has gone well except the SIM card status shows that the phone number is "unknown". How can i get that corrected?
I currently pay for my grandson’s PAYG.He has a big bundle, if I change to a rolling plan will he still be restricted to what I pay every month or can he go over and O2 just take more money off my card
