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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 54943 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27813 Views
  • 19 replies
  • 2 kudos

Resolved! SCAM?

Just received a text from +447742262537 advising that "your "Mobile SIM Contract(s) will be disabled due to failure to accept our Terms of Use" and requesting that I log onto the link given. I assume that this is a SCAM?

Gavcarat by • Level 1: Joiner
  • 278 Views
  • 2 replies
  • 0 kudos

money balance

i phoned 4444 on the 14th of April to top up my balance for pay as you go to £10.but since that my data hasn't worked. and now on here my balance says £0 when the £10 usually lasts around a month.

bd21 by • Level 1: Joiner
  • 138 Views
  • 1 replies
  • 0 kudos

How have I got 2 sim cards with the same number?

I have a strange issue, I had an O2 contract on a family plan in my wifes name initially, when the contract expired I purchased a sim only deal and after a bit of a problem, managed to eventually get my phone number transferred to the new sim card. I...

phone top up online pay as you go

I have tried several times to top up the phone using online and VERIFIED card payment but O2 keep saying 'we couldn't process your payment. - contact your bank.I contacted my bank and they say the payment request showed but they could not explain why...

Resolved! Plan upgrade

I upgraded from payg to a rolling plan and received a confirmation email. Since then I have heard nothing, and my balance is now zero. I paid £5 as requested for the first payment. I cannot find any contact for customer service. Can anyone help, than...

Resolved! Data only sim

Looking for a data only sim to use in a wifi router in my motor home when in France,Portugal and Spain. Need maximum amount of eu data allowance available. Recommendations pleaseThanks

MarkT1 by • Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Roaming With Classic PAYG

Just returned from two weeks in Spain and was unable to make or receive calls using my Classic PAYG sim card. Did manage to receive texts. It's quite disconcerting to be notified of voicemail messages but be unable to access them. Back home & everyth...

sheffman by • Level 1: Joiner
  • 1049 Views
  • 11 replies
  • 0 kudos

Top up

I got £15 big bundle first time.. And I received my 16 digit top up code. So I entered the code.. and it gave me £15 credit... Not bundle!!

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