Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Why can't I use my £5 free credit?
I could not view my final bills on my O2 online since I could not find any link to view my final bills. The previous one has disappeared after I transferring my number to another company.Does anyone could send the link or tell me where to find?Also, ...
As of 4th Dec each time I send a message I no longer get the notification saying what my O2 pay and go balance is and the code #10# says connection problem or invalid MMI. My connection is full strength and I have no idea what the MMI thing is or how...
I have been try to contact you about my refund.
Hi There,I am 16 and wondered what the minimum age was to be able to get a pay as you go sim myself, and if i could buy one myself or have to get a parent to do it?Thanks, Sean
Hi, i have a pay as you go sim and have had the same number for over 20yrs. My account has always been fine with no issues at all until recently (the last 2 weeks). Logging into my O2 account online my sim has changed from "Pay As You Go" to "Pay As ...
Ive done the upgrade and paid for the old device its been a 2 months . tracking oreder and confimation came . dhl lost my parcel o2 unable to hlep me with this .past 3 months like a fool im waiting on top they charging me for handset which i never re...
hello, i’m looking to remove the age restriction settings on my account please. i’ve no credit card (don’t want debt), i’ve also recently lost my wallet and i’ve to use my phone for work stuff. i can’t get onto the websites i need to nor can i proper...
So i have 2 phone numbers on my account, one is fine working well, teh other, used by my teenage son, will no longer send texts or make phone calls. it can receive them though. It is a dumb phone that he has. I assumed it needed topping up, but it do...
Hi folks... to cut a long story short, I work in a place with limited wifi so thought I'd upgrade my payg bundle to give me more data. I was on a £5 big bundle which didn't give me nearly enough data. On 30/11/25 I placed an order online for a new PA...
