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Switch to rolling plan

Samuel3
Level 1: Joiner
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I switched to a Rolling Plan and the £15 payment went through, but the plan hasn’t started, and my account shows no tariff allowances. Is this normal ? Does it take time to activate? 

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MI5
Level 94: Supreme
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@Samuel3 

It will change on your anniversary date.

To check this or start it sooner, call O2 on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153562 Posts
  • 653 Topics
  • 29307 Solutions
Registered:

@Samuel3 

It will change on your anniversary date.

To check this or start it sooner, call O2 on 4445.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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