Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I've seen posts on this forum and was wondering if someone could help me? o2 have been charging me for a Pixel fold that I switched up and sent back in September. I got the confirmation that they'd recieved the phone and yet I'm still being charged f...
Hi all. I already have one phone contract with O2 and a few weeks ago i tried to setup an additional line online. I bypassed the credit checks fine but the £1 upfront payment kept failing for some reason… I got stuck at this part 3/4 times. So then o...
Have just upgraded to iPhone 16 from iPhone 13.set up new phone no problem with iCloud transfer.I then put the SIM from old phone into new phone and there is no network service at all… any suggestions as to what is going on? many thanks
Hi all, I switched from O2 to a different network on April 28th after I was informed I was outside of my minimum contract terms and had paid off my device plan and today (14th May) I received an email/app notification/ text that my latest bill was re...
No signal usually ok
I won a £20 Pizza Express voucher last week on Monday. I didn't receive the voucher (checked spam folder etc). There seems to be no way to get in contact with the relevant team to chase up this voucher. Is anyone able to help point me in the right di...
HiI recently ordered a new sim and in the process of creating the order I entered my wifes number wrong with a digit out. I didnt notice this until after the full order had gone through along with her PAC code. O2 assured me as did Lebara that the po...
Hi I’m a bit confused. I placed an order on 10/05/2025, and fulfilled the order yesterday at 10pm last night (for next day delivery, it was even in stock at my local o2 store). Order got approved and confirmed. Received the order confirmation wit...
Hello all, I currently am paying for my granddaughter's sim only pay monthly contract, I am out of contract now so have continued to pay for it and can leave at any point. My granddaughter is now wanting to get her own o2 sim only pay monthly contrac...
I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me...
