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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 348162 Views
  • 2 replies
  • 2 kudos

Upgrading online

Hi everybody I have been trying to buy out my contract to upgrade online but I have tried two bank cards no luck of taking the cash is there anyone aware of issues of this as its not even sending the approval to my bank to take the funds just says er...

Migrate o2 number to new 3rd party o2 contract

Hi All, need some help please... I'm being told i'm unable to migrate my existing o2 number to a new o2 contract (that was taken out via a 3rd party - uswitch). Nothing online says that is legally true or applicable. Has anyone else had this issue an...

DanWolff by • Level 3: Thinker
  • 308 Views
  • 9 replies
  • 1 kudos

Resolved! Cancel air time plan

Hi in May 2023 I took a device plan for a laptop , of course it came with the airtime plan paying around £5 a month for airtime - which i dont actually use. I still have around another year to pay off the device plan - but can i now cancel the airtim...

Dino1968 by • Level 5: Ponderer
  • 233 Views
  • 5 replies
  • 0 kudos

Resolved! Switch Up Changes

@Dave-O2 Can we get some confirmation on the changes to Switch Up that we have seen from emails that some have received. As Im confused, as many others are...Scenario 1I switch up on the 1st November 2025, which means I am bound by the 90days rules a...

madasaf1sh by • Level 79: Lord of the Boards
  • 1032 Views
  • 18 replies
  • 1 kudos

Data

Hello, I have unexpectedly run out of data this month. Are there any offers to increase this at all? I’m struggling financially at the minute. thank you Sinead

Sinead92 by • Level 1: Joiner
  • 89 Views
  • 3 replies
  • 0 kudos

O2 Plan Price Increase more than what I was told.

Hi everyone. Just had two emails from 02, about airtime plan price increase: We wanted to give you a heads up about a change we’re making to some of our airtime plans, so you can be prepared ahead of time.From April 2026, your airtime plan will now b...

Anno78 by • Level 4: Observant
  • 409 Views
  • 5 replies
  • 0 kudos

Merge Two Accounts Into One?

Hi, I have two separate accounts with O2 but pay for both myself (one is for my phone and the other is for a family members). Is it possible to merge them into one account so that I can access both from one My O2 page and see each accounts bills etc?...

BriBride by • Level 1: Joiner
  • 125 Views
  • 2 replies
  • 0 kudos

Activate

Any help coz 02 can't new contract SIM just won't activate 

Doo by • Level 1: Joiner
  • 51 Views
  • 1 replies
  • 0 kudos
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