Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
O2 are harassing me daily for an un paid bill which is not mine. Have spoken to them and was told that all is sorted and no money is owed. Still receiving threats so have put in an official complaint which is being looked at apparently. In the meanti...
Hoping someone can offer some advice. I called up today to clear the balance on my Device Plan, because you can’t simply just pay it online for some reason. Payment was successfully taken over the phone after an hour and a half, and I was told this w...
We’re will I find out what date my phone bill comes out
Hi, just wanted to check if there is a more recent update on this - I can see a thread from 2023 but the information on O2 website seems to be different now. We are travelling to St Martin/Sint Maarten - an island in the Caribbean, and I'm trying to ...
Howdi Folks. I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. - Youtube Premium £12.99- Goole One 2TB Cloud Storage £7...
A few weeks ago, I was scammed, and I still have no idea how it happened. Here’s what went down:First, I got an email saying “Congratulations! Your contract has been upgraded to include extra £XX, and now you have unlimited internet calls and message...
I am currently in a contract and I am able to switch-up. However, I was hoping to go in-store and switch-up, hand in my old phone, and then return the new phone I receive, before then leaving o2. I am wondering if this is possible as I've heard confl...
I had an email saying order had been posted last Thursday still not here
I can’t seem to upgrade two of my accounts online - I have passed credit check and proceeds to payment yet when I put the payment through I’m presented with ‘We cannot take your payment at the moment please try again later’ I have tried various payme...
No confirmation email just a screenshot of the page that says we have your order and it will be on its way soon with a order number nothing showing under my 02 and its as if its still in the basket how am I ment to know if it went through
