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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 369689 Views
  • 2 replies
  • 2 kudos

Pac code problems

How do I get a PAC code from O2, I have two numbers and the auto text option doesn't work. I go round in circles in My O2 web site.

Google Play O2 Payment Declined Issue

Hi, I have used £29.66 on my £250.00 monthly allowance, I keep getting declined for using o2 as a payment option on Google Play, I have spoken to o2 and they have confirmed there are no restrictions on my account and that I have £220.34 available but...

Not got discount for galaxy buds 3 pro yet

I got the z flip 7 for the offer of the galaxy buds 3 pro. Said I should have gotten the code sent to me by email or sms after 30 days but I haven't got anything. This was in July it was ordered.

find my e-sim qr code

i have had to reset my phone, and i cannot find the qr code for my e-sim.

dh6 by • Level 1: Joiner
  • 208 Views
  • 1 replies
  • 0 kudos

Contract in ex’s name

Hello looking for advice if possible? id like to get a new phone, new contract & new number. my current phone is in my ex’s name & we split up & I’ve moved out. I pay the monthly fee from my bank account however I have no access to my o2 account only...

Lauren221 by • Level 1: Joiner
  • 116 Views
  • 2 replies
  • 0 kudos

Do you have to phone o2 to cancel?

Do you have to call o2 when you are cancelling due to the price increase next april?I am still in a 24 month contract but I have txt 85075 and got my Pac code. Both show nil cancellation charges.I am moving to lebara, can I just wait for my sim and g...

Resolved! Regarding price increase

I have been trying to speak to someone regarding this increase to my monthly tariff of £2.50. I'm not prepared to pay this/only signed up 3 months ago! I've been trying to get through without success!

Resolved! Switch Up Changes

@Dave-O2 Can we get some confirmation on the changes to Switch Up that we have seen from emails that some have received. As Im confused, as many others are...Scenario 1I switch up on the 1st November 2025, which means I am bound by the 90days rules a...

madasaf1sh by • Level 79: Lord of the Boards
  • 13116 Views
  • 31 replies
  • 1 kudos

Bill

I have a 162 pound bill for products bought of google play not by me

Abbo01 by • Level 1: Joiner
  • 61 Views
  • 1 replies
  • 0 kudos
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