Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237867 Views
  • 2 replies
  • 2 kudos

O2 Enhanced Trade In Value

Does anyone know how long o2 takes to pay out the enhance trade in. O2 recycle says O2 deals with enhance trade in value that should be credit after 21 days. However after 21 days still nothing from O2

Resolved! Apple watch

Can I purchase a Apple Watch for my wife on my account and pay monthly, I just tried but it wants to link the watch to my account, ie telephone number, does this mean she wouldn’t be able to connect her phone to the watch, or is it purely for billing...

Grant68 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

Resolved! A Private phone ringing me .. is it O2

I keep get a private number ringing me saying its O2 and they can half my bill ... Its a Indian call centre and half way through they say I don't have to contact or tell Virgin or O2 .. It all sounds very dodgy and I hang up .. Do O2 have Indian call...

Resolved! Esim and Data

Hi- my new upgrade is coming today and I have requested an ESIM, does this mean I will have a new phone number? Is there a way to keep my old number if not?

Porting process

Hi All, I am porting in a number from Vodafone to 02, I was told 24 hours, that time has lapsed ant my Vodafone sim is still active, can this go through any given time of the day or is it something like between 9&5? I had a bad experience when portin...

Resolved! Moving from PAYG to Contract whilst requesting esim

Long story short, O2 convinced me to take a contract as I had so many issues using O2 with PAYG in Europe. I have signed up for a contract, have the PDF in my inbox etc but I requested an esim via email because i won't be going home to the midlands f...

FD4321 by Level 1: Joiner
  • 207 Views
  • 4 replies
  • 0 kudos

Unable to obtain PAC Code

I have been trying to obtain my PAC code since 4th January 2025 so I can transfer my number to a different network I have tried my o2 app o2 website and by text with no success when I try online I get the following message saying something went wrong...

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Pshrubb21 by Level 1: Joiner
  • 251 Views
  • 5 replies
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Resolved! Not receiving incoming texts and calls

Hello, I have a Nokia 7.1 Android version 10 on pay monthly. I cannot receive incoming texts or calls since 24th December 2024. The calls go to voicemail with no text alert to say I have missed a call. I can make outgoing calls and texts. I have cont...

Ant11 by Level 1: Joiner
  • 242 Views
  • 6 replies
  • 0 kudos

Sim card with no number sent

I have just bought a new phone and sim from O2 and I have not received a mobile number with the sim card what do I do

Brianso by Level 1: Joiner
  • 129 Views
  • 3 replies
  • 0 kudos