Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I’m going on a cruise at the end of February visiting some of the Caribbean islands. I will be buying the cruise line WiFi package. Do I need to advise O2. I will only be using my phone when onboard and connected to their wifi
Dear O2 Complaints Team,This email constitutes my final complaint regarding the handling of my account and the ongoing failure to resolve a serious service error.Over three weeks ago, I formally requested a deadlock letter. To date, I have received n...
I want a cheaper monthly deal from o2
I cancelled my contract and paid my final bill. O2 refunded the amount that I paid. Now I’m being chased by a debt collection agency for the same amount. Has anybody had any luck resolving this? I feel it is grossly unfair to ruin someone’s credit ra...
O2:Your mobile account will be disabled, due to failure to accept our updated Terms of Use. Log on https://o2.account02-uk.com to accept. Thank you
How do I get a new phone
I'm travelling to the Caribbean soon.Of I buy the zone 2 bolt on does it cover calls, text and data?Thanks
Hello! My 02 monthly contract is now paid off after two years and I have just bought an 02 E-Sim as I’m happy to keep my current phone. However, I want to keep my old number and cancel the old 02 contract that is now paid off. How do I do this?
I was finally allowed to upgrade from SIM Only (it originally said at time of ordering that I could upgrade from SIM Only to a phone plan after 3 months however even with a positive payment history I was still declined the past few months). However t...
Hi can anyone advise me how I can get to speak to a person about my bill and not a recording
