Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I'm trying to view my contract. I've clicked on "your agreements" and got a page which says "View your O2 contracts and documents".Under "Your Airtime Agreement" there is a link marked "View Contract", but when I click on it it just briefly pops up a...
So I took out a 36 month device plan for a Pixel 10 Pro fold I am trading in my Z fold 7 256gb but for some reason on the order page it defaults to 512GB using the Imei I am only upgrading due to the £300 bonus They quoted me £821+£300 bonus for the ...
Hi All, need some help please... I'm being told i'm unable to migrate my existing o2 number to a new o2 contract (that was taken out via a 3rd party - uswitch). Nothing online says that is legally true or applicable. Has anyone else had this issue an...
Can someone help!I recently completed an O2 switch up, returned my old device and then received the notification that the device was returned successfully to O2, however my bill still shows this old device on my account and I am still being charged f...
I want to cancel during 14-day cooling off period after recently switching up in store. O2 have told me on the phone that if I return the new phone, they’ll post the old one back to me and I’ll have to pay that old device plan off in order to leave o...
Why am I receiving 2 bills per month?
Why am I paying 40 odd pound a month for no network at all I have had none for nearly two weeks
Hi, My partners phone is in my name and payment is from my bank account. How do I change this to his name and bank details. Thanks
So I've been with O2 for a while (moved over from virgin media) and I've had my number for years. I recently upgraded to a Samsung pro book 4 and now I can't use my minutes as it's a data only plan. Does anyone know if I can change my plan even if it...
Hello! First time poster, long term lurker. I have recently done an upgrade online via Switch Up. The device I'm trading in is a Galaxy Z Fold7 256GB, as purchased from O2 in July. I have the proof of purchase which shows the correct IMEI and storage...
