Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 329795 Views
  • 2 replies
  • 2 kudos

My o2app

Hi can anyone help my o2 app worked last week but is now saying not found . My username was an old o2 email address but I'm going around in circles trying to get on Thanks

M-1 by Level 1: Joiner
  • 285 Views
  • 3 replies
  • 0 kudos

Resolved! add another 02 phone to my account

add *********** to my account [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

sandrick by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin Media o2 deal

In august I signed up for a Virgin Media Broadband deal with an O2 sim only as part of the deal. I am using the O2 sim, but the Virgin Media broadband wont be installed for another month. If I cancel the VM before installation can I continue using th...

Jp_67 by Level 1: Joiner
  • 406 Views
  • 2 replies
  • 0 kudos

Activating eSIM

Hi, recently joined O2, I thought I had activated my eSIM but I can’t use my phone for anything.any ideas?

Cardin by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

iPhone 17

I’ve been charged for the upfront payment but I’ve received no confirmation what should I do

TMT by Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! removing the Disney channel

i am finding it impossible to remove the Disney channel from my account ,had 6 months free , now they charged me without any agreement

shirley3 by Level 1: Joiner
  • 1812 Views
  • 1 replies
  • 0 kudos

Error Message when trying to place Order

Hi hoping someone can help because it seems that O2 are having an issue to help? Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. Haven’t even got to the credit check part this is before and hav...

Evets81 by Level 1: Joiner
  • 1620 Views
  • 7 replies
  • 0 kudos

Resolved! European Zone Allowance

Due to very bad hotel wifi, I have had to use my phone for important video calls. I have plenty of UK data, but my European Zone Allowance is almost gone. I thought it said somewhere in O2's information that in this case I should buy a data bolt on. ...