Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi Do these models have the same SIM? Looking to upgrade from a 12 to a 17. Thanks
Hi I am unable to make my monthly payment until Monday 19th January but have not been able to speak to someone in person only a recorded conversation. How do I get to actually speak to someone
Can't make a payment keeps saying try again later
Hi I am eligible to upgrade my handset as I have paid off my current device plan. However, I am happy with my current airtime plan which I understand I’d have to change if I upgraded my handset with o2. This might be a daft question but could I just ...
Hi, I requested through o2 chat on instagram on 13th January to return a new apple watch that i ordered on 31st December. I have just chased up and been told that now we are past the 14 day cooling off period I will need to pay cancellation fee. Is t...
Hi. Apologies if this is a stupid question. I suffer from very severe anxiety and worry about phones etc an awful lot. I had a missed called from o2 today from their official number-it said o2/virgin on the display. I didn’t get it as I was worried i...
HI, Does anyone now how many apple watch contracts, device and airtime plans, you can have on 1 single account? My current Ultra has hit that sweet spot where O2 recycle would cover the remainder of the device plan so can upgrade, but am thinking of ...
I am experiencing a persistent 'ghost signal' issue with my Samsung Galaxy S25 Ultra on the O2 network in the UK. While the phone shows active signal bars, it frequently fails to register incoming calls (which go straight to voicemail without ringin...
So I had my phone swapped through O2 insurance and now the imei number is different to what's on my account and I can't do switch up onlineIs there anyway to get the IMEI number changed on my account to do switch up online?
Hello, Last summer I received a tranche of 'payment due' letters from various mobile companies. No money left my account.Contacting each of these companies I managed to successfully resolve with Vodaphone and Tesco Mobile and receive formal apology l...
