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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20984 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 194402 Views
  • 2 replies
  • 2 kudos

How to cancel tarrif change?

It said whilst I applied to change my tariff there was a cooling off period but I cannot see anywhere I could do that and as with modern CS (or the lack of it) I can't work out anyway to get past a bot & to a real person to talk to about it. Does any...

woodmj by • Level 2: Apprentice
  • 126 Views
  • 3 replies
  • 0 kudos

Resolved! Upgrade

How do I cancel my upgrade

5h1r3e by • Level 1: Joiner
  • 119 Views
  • 3 replies
  • 0 kudos

Roaming g

So here's a thing travelling in Europe roaming fine in Holland and Denmark but does not work in France Spain Portugal oe Germany any ideas on this

Resolved! My mum got scammed and o2 are doing nothing about it.

Hi, not sure if I picked the correct board. However, my mum got scammed a few weeks ago, not sure exactly how it happened but a fake o2 call is the best I got and not sure what info was given over as my mum forgets things but somehow they sent her a ...

JPAnd by • Level 1: Joiner
  • 403 Views
  • 5 replies
  • 0 kudos

Direct Debit Fiasco

Well today is fun.This morning (4th April) O2 have SMS and emailed me to say "There has been a problem with your direct debit". 29th March I got an email saying:Your Direct Debit has changed – you don't need to do anything. This is for information on...

mr_pete by • Level 1: Joiner
  • 623 Views
  • 13 replies
  • 0 kudos

Resolved! Mastercard text

I upgraded my sim and have been awarded my digital Mastercard by having a link in the text. This tex takes me to my account but nothing about how now to get the reward I have been awarded what can I do

Jan66 by • Level 1: Joiner
  • 94 Views
  • 1 replies
  • 0 kudos
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