Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254601 Views
  • 2 replies
  • 2 kudos

Charge to mobile

Hi everyone I'm just wondering if anyone else who is pay monthly and uses pay by mobile/charge to mobile depending on what your doing eg gambling sites or app stores etc it's worded differently. Anyways I started as a sim only and I was able to pay w...

NJS1988 by Level 1: Joiner
  • 604 Views
  • 9 replies
  • 0 kudos

Resolved! PUFFL and annual price rises

On 9th September my PUFL (Pay Up Front for Life) Alltime 50 contract was automatically transferred to an O2 Unlimited 30D 500MB contract with the description that is costs "costs the same at £.00* per month". At the time it was confirmed that there w...

Thouky by Level 1: Joiner
  • 4251 Views
  • 38 replies
  • 1 kudos

Cancelling airtime plan ONLY

I purchased an iPad through o2 and already had a data only sim the contract on that sim ended October 2022 and I haven't used it much, I've spoken to countless people asking to cancel the airtime payment but they're insisting I have to pay the rest o...

MiaEva by Level 1: Joiner
  • 135 Views
  • 2 replies
  • 0 kudos

Rejoined o2 3 days ago, not going great so far!

I have 2 issues, the first is that iMessages and FaceTime are either waiting to activate which just keeps whirring or I get activation failed message try again. I’ve read many threads on here and done everything suggested but no change. 2nd issue is ...

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Richleeds by Level 1: Joiner
  • 126 Views
  • 2 replies
  • 0 kudos

Call go straight to Voice Mail

I cannot receive calls, as they go straight to voice mail.Tried the suggested options, but to no avail.Checked signal strength – OKDO not disturb – NOT SET.No call forwarding set.

Ernie3 by Level 1: Joiner
  • 89 Views
  • 1 replies
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Google Play O2 Payment Declined Issue

Hi, I have used £29.66 on my £250.00 monthly allowance, I keep getting declined for using o2 as a payment option on Google Play, I have spoken to o2 and they have confirmed there are no restrictions on my account and that I have £220.34 available but...

Charge to mobile

I always use my charge to mobile for App Store purchases and in app purchases. I used to be able to spend up to £200 and I have never had any issues. Recently, despite my limit being set to £300 I am only able to charger up to £20. o2 have confirmed ...

Resolved! Changing Data Only Sim to Regular Sim

Hi, recently bought my son his first phone and I'm looking to convert the current sim he has in his ipad from a data only to a regular sim, is there any way I can do this or will I have to purchase a new sim card? thank you

MiaEva by Level 1: Joiner
  • 118 Views
  • 2 replies
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Resolved! O2 billing an absolute joke!

I was told by one advisor that my bill for leaving O2 for a mid contract price rise would be zero. I then get a bill for £61.After several phone calls to India, I reluctantly agree to meeting O2 half way just to end this fiasco and get an email sayin...

Resolved! Incorrect charges

I cancelled my O2 contract and received a confirmation email to say that my number will be disconnected on April 6thHad an email on April 20th to say that my payment is due on April 22nd but there's nothing to payMy normal monthly payment of £29 was ...

S_Didcott by Level 1: Joiner
  • 89 Views
  • 1 replies
  • 0 kudos