Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 387146 Views
  • 2 replies
  • 2 kudos

Data usage

How can I find my CURRENT data usage. I cant see how to do it anywhere. Thank you.

Kevin007 by Level 1: Joiner
  • 107 Views
  • 2 replies
  • 0 kudos

Resolved! New phone contract

Hi, I’ve just purchased a new phone as a new customer and chosen to transfer my number from a prior contract set up by my parents. Am I able to use the original contract that they pay for until Christmas, and then transfer my number to the new phone?...

spricey7 by Level 1: Joiner
  • 122 Views
  • 1 replies
  • 0 kudos

Transferring existing o2 number to new o2 contract

Hi I am a current o2 customer and my contract runs out in a couple of days. The upgrade options weren’t great , so instead I have ordered a new sim only contract via my account. However, it’s looks like it will have a new phone number. I haven’t canc...

Kdog by Level 1: Joiner
  • 314 Views
  • 2 replies
  • 0 kudos

Device plan

Up untill 4 months ago I could make payments towards my device but now it won't let me. It says that there is an error.

Natty53 by Level 1: Joiner
  • 74 Views
  • 1 replies
  • 0 kudos

Fraud SCAM

A few weeks ago, I was scammed, and I still have no idea how it happened. Here’s what went down:First, I got an email saying “Congratulations! Your contract has been upgraded to include extra £XX, and now you have unlimited internet calls and message...

FraudScam by Level 1: Joiner
  • 146 Views
  • 1 replies
  • 0 kudos

My 02 Account

Hi Just a quick querie Normally my 02 data is 20GB but it has gone up to 30GB I'm not Complaining any reason why it has gone up 10% Matt

Nicoll1 by Level 1: Joiner
  • 334 Views
  • 13 replies
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Resolved! Charge To Mobile

Howdi Folks. I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. - Youtube Premium £12.99- Goole One 2TB Cloud Storage £7...

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Elihearts by Level 3: Thinker
  • 4153 Views
  • 17 replies
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Text to say I need a new ESIM

After getting a text to say I need a new ESIM to make full use of the network upgrades, I wasted an hour going through the online chat, being bounced back to my phone to do it to make things more difficult, then being told I don't need one...I'm assu...

GoNz0 by Level 1: Joiner
  • 336 Views
  • 4 replies
  • 0 kudos