Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 2 replies
  • 2 kudos

Stolen iPhone in tenerife

My son has had his phone stolen.Devastated but what does he do as o2 won't talk to him as he is abroad??

Jo1973 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Double Data not happening

So I’ve taken out a new contract 28/6 on the premise that my household qualifies for double data due to the virgin partnership. It’s been more than 14 days so now I can’t cancel, could’ve got a better deal sim only deal with giff gaff (aware they’re ...

Klvt_95 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Leaving o2

How do you leave o2 when I am out of contract. I do not want to ring them as I prefer email or text, I have 5 devices but only need 1 to leave as I no longer need the sim card for my tablet...

Leeberry by Level 1: Joiner
  • 2 replies
  • 0 kudos

Pac numbers

hello i would like 2 pac codes for [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ksren by Level 1: Joiner
  • 5 replies
  • 0 kudos


When does my contract end? And how much would I have to pay if I wanted to cancel it?

Michele5 by Level 1: Joiner
  • 1 replies
  • 0 kudos

O2 roaming

I need you to cancel my bolt-on asap please, so I don’t get charged again tomorrow.

Solomon1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

New contract with e-sim - phone delivered, but stuck in processing.

Hi all, I've just ordered a new phone on a monthly contract and received the handset, but found that the e-sim was not working. Apparently despite signing the contract, paying, and receiving the handset, there has been some sort of technical problem ...


Phoned to cancel my account , as was going to get a better tariff elsewhere. Had nearly completed this when I was told there was actually a special offer that day ( I no some coincidence) . Took the offer cause had been with 02 for a long time . Was ...

Gord0312 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Loyalty discount - has it gone through?

On June 28 I phoned 202 to get a better deal than my ex-VM SIM-only renewal price, and was offered a reasonable deal - £10 for my existing number and £8 for an additional SIM for my wife, the latter discounted by 20% to £6.40. I was told I had 28 day...

Sansovino by Level 1: Joiner
  • 10 replies
  • 0 kudos