Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! S25 pre order delivery date

Hi everyone, Does anyone know the actual date o2 will be delivering the s25 Ultra pre orders? It says 31st when I ordered, but on the unpacked event and the FAQ on the o2 website it says the 7th of Feb. Any ideas?

Resolved! Uber & texts from them in the USA

I'm on a on a monthly 60gb plan with a ZERO cap. I'm going to the USA in March from here in the UK and will be using free wifi wherever possible as I don't want to pay £7 per day for the 13 nights. I'm planning to use UBER as an alternative to a taxi...

Thailand

On a recent holiday to Thailand, the data side of things worked fine and I got the bolt on. However, anyone calling me from the Uk just got a single tone and then cut off. It didn’t go to voicemail either. Txt msg also didn’t work. Any help appreciat...

Resolved! Tariff change

I just switched to O2 (literally yesterday) on a SIM only deal. I was exploring myO2 and when I click "airtime plan" it says my current tariff is "12 month SIM only plan affiliate". However scrolling down on this page, under monthly plans it says "Yo...

Resolved! Charge to receive calls whilst abroad?

Will I be charged for received a voice call whilst abroad (in Spain)?

Resolved! Phoning from abroad

I have the O2 travel inclusive zone bolt on but am not able to phone UK from Australia. Don’t understand what is going on. Have always been able to call previously.

Updated O2 details - VM - HELP

My VM contract expires in few months.Have just updated O2 password etc. Cannot remember password for VM account to link. How can I link them otherwise. Or do I just wait for contract to end, then carry on with O2.

Resolved! Using 02 in the Philippines

I will visit the Philippines in May for a month. I want my 02 SIM to work there because when carrying out on line banking transactions the banks send authorisation codes by text messages and I must be able to receive them. There are bolt-on things 02...

Delivery

Is anyone else experiencing delays with delivery? Ordered last week and still waiting, but no dispatch email and my phone is due tomorrow. Not holding out much hope!

RPI - April 2025 Price Increase

Hi all,In early 2024, we were told that anyone who joined after 8th Feb 2024, would not have their mobile plan increased until April 2025. Considering that O2 has already announced that mobile plan's will be increasing by £1.80 from April 2025, does ...

O2

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