Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New payment date not saving

Hi I have tried numerous times to change my direct debit payment date, it allows me to choose a new date, however the button that says save changes doesn’t highlight so the new date isn’t saved. Any advice?

Data not connecting in Prague / Czechia

The details.. Huawei P30 Pro, esim. For info - as soon as i landed in Prague I received the standard roaming text from O2 welcoming my to the Czech Republic. However I haven't been able to connect to data at all. I've restarted my phone. I've powered...

Resolved! Leaving 02

Monthly contractMy Bill is apparently due tomorrowi requested a PAC code but i won't be able to use it for 2 daysWill i be charged a whole month for a day or so's 'useage'?Is there anything else i need to do to cancel?[i didn't know my bill was going...

Resolved! International calling

I am currently in Cyprus but when I arrived I had a message telling me I need the region 3 bolt on for use outside of Europe. I was told my texts etc would be a minimum of £3.91 per minute. Cyprus is in Europe so why do I need to pay for the region 3...

Error code 90 / 900 Apple Watch cellular - FIX!!!

So I’ve called 202, messages o2 and gone in to both Apple and O2 today trying to connect an o2 Apple Watch cellular plan with my Apple Watch Ultra 2. I’m an existing o2 customer with an iPhone 16 pro max. I bought both the phone and Apple Watch priva...

Airtime

Hi think I bought extra airtime by mistake

Resolved! cancel my 02 sim card

can anyone help have been trying to cancel my virgin moble /02 monthly contract but the help line wont.because i cannot remember my sercurity password from 20 years ago and have 2 new computers in that time. go into 02 shops they wont help you.thank ...

Resolved! I'm on o2 pay monthly contract ,going to Germany for few days,do I have to inform or turn on somethi

HiI'm on o2 pay monthly contract,going Germany for few days,do I have to inform o2 or turn on something to used my data in Germany?

Resolved! Pac code

I have now received my PAC code but not sure where I'm meant to type it. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Data usage

Month 3GB which is normally more than used. Advised down to 589MB. how to find out usage in iPhone 12

O2

Forum Posts