Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
So, I currently have a plus plan with a honor magic V3 and I want to upgrade to a Fold 7 (just my cavemen brain needing the new shiny shiny). Thing is, I found an offer on Samsung's own website for the 512gb Fold 7 with an unlimited (data, minutes an...
So I decided to upgrade today, to a ZFold7. The store didn't have it in stock, and I didn't want to wait for it to arrive. It was a click and collect order. So I had to phone customer service to get it cancelled, to then apply for another upgrade han...
Does anybody else keep getting spam SMS gambling/casino messages everyday? Usually there is no phone number to block just a name, I am literally reporting them to 7726 everyday but feel like I’m wasting my time!I don’t gamble and am registered wit...
Hi,Yesterday I visited your store and placed an order for home broadband. While there, your colleague told me that since I’m getting broadband from O2, I could also get a special SIM offer: 250GB for £12.She tried to register it for me under my curre...
Hi,Yesterday I visited your store and placed an order for home broadband. Your staff told me I’m eligible for a Volt offer—250GB for £12—because I’m getting broadband with you.The assistant tried to apply the offer, but registered it under a differen...
I had number A, tried to port it to my new O2 contractThey disconnected the lineI've been told the only way to get the number back is to reactivate the contract - was meant to have a call to do this - even though it involves a credit check etc to rea...
What is my data allowance
Can I transfer some data from 1 of my accounts to the other
"Sorry, we can't find any products or services for mobile number" I left 02 about a month ago ( horrible decision thanks to media consumer Martin Lewis! ) and am trying to get into the app. I can get in but it shows this message from the app above. I...
I left O2 because you broke your promise and increased the April price hike. I've cancelled my direct debit now. So you wrote me saying you cancelled my mandate. What does this mean? Is it bad? I don't think I owe you money now. Please explain what i...
