Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237232 Views
  • 2 replies
  • 2 kudos

Mobile data not working

When im not connected to wifi my data isnt working its saying its on but is saying no connection when i try to use my data or send messages

Charge to mobile

I always use my charge to mobile for App Store purchases and in app purchases. I used to be able to spend up to £200 and I have never had any issues. Recently, despite my limit being set to £300 I am only able to charger up to £20. o2 have confirmed ...

Contracts

Hello I currently have an O2 contract for 24 months and my wife is looking to get a contract if she gets a contract can I get my contract moved over to her account/billing account

LWX by Level 1: Joiner
  • 142 Views
  • 3 replies
  • 0 kudos

3G switch off

I had an email from o2 today saying my mobile phone will not receive data after next year, as did both of my parents. we all have phones that only text and make calls so does this mean we all have to buy new mobile phones, that we don't want, to cont...

AbiSindy by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

no service after porting number

My number was ported in the morning and as soon as it happened I now have no service. Phone recognizes there is a sim and shows correct number. I went to O2 store and swapped to new sim but it hasn't resolved the problem yet

Aries007 by Level 1: Joiner
  • 152 Views
  • 1 replies
  • 0 kudos

Phone Upgrade

Placed an order on 06/12/24 for an iPhone 16, thinking it would come next day because I ordered within the timeframe for it. Still no phone and no actual update

La95 by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos

Device not delivered

Why when I ordered a phone 29th November, which still has not been dispatched, can I not canvcel the order, I am being told I need to pay for the device before I can switch and I don't even have it. This is whats commonly known as FRAUD!!!

Elaine57 by Level 1: Joiner
  • 208 Views
  • 2 replies
  • 0 kudos