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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Old bills

I’d like a copy of all my mobile bills from the start of my contract up to December 2023. I can't download because there is an error message. Live chat doesn't help. How can I get them online?

Ava1 by • Level 1: Joiner
  • 46 Views
  • 1 replies
  • 0 kudos

Regarding price increase

I have been trying to speak to someone regarding this increase to my monthly tariff of £2.50. I'm not prepared to pay this/only signed up 3 months ago! I've been trying to get through without success!

Phone disconnected !

No way to contact 02I write on here in desperaionI am disconnectedI have paid my bills on time since the day they started as 02 Loyalty and now they mark this as spam.I will get answers another way

Esim for smart watch

I have a 24 month contract with o2. Getting a cellular smart watch now and wondering how I get an esim for my watch and if o2 charge for this? Thanks in advance.

o2 Messed Up

so long story short got the message i could cancel my airtime contract due to the price increase, so i did, and moved to a different plan... customer service advisor confirmed it wouldnt cancel my device plan, and i could use the same SIM... Customer...

Apple Watch Plan

Does anyone know how quickly an apple watch plan takes to activate Info given at store when we bought our phone plan didn't tell us we needed another plan for the watch to work independently. We are going to Europe on Monday and want to get this goin...

shamick59 by • Level 1: Joiner
  • 334 Views
  • 4 replies
  • 0 kudos

Request for Pac code unanswered

im looking to cancel a number off my account and have tried everything to get a pac code, cant use the app or site as they say i need to call 202, cant text pac to the short code as i have multiple numbers on my account (poor excuse to be honest) cal...

New contract issues

Hello, I am an existing O2 customer and was trying to switch to a new sim-only contract through an affiliate site. My order was sent for a credit check (despite it being less than I pay now) but after 3 days my basket expired. The call centre suggest...

BF346 by • Level 1: Joiner
  • 114 Views
  • 1 replies
  • 0 kudos
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