Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455818 Views
  • 2 replies
  • 2 kudos

Resolved! Charge to mobile not working

Hi all, I use the Charge to bill feature on Google Pay regularly, but it’s suddenly stopped working for me. I don’t have a spend cap in place and my mobile bills are fully up to date. I’ve already tried unlinking and re-linking the account, but that ...

KenDan by Level 1: Joiner
  • 1772 Views
  • 2 replies
  • 0 kudos

Hello

Hello my fone wont let me call when bill is paid

Shans by Level 1: Joiner
  • 565 Views
  • 1 replies
  • 0 kudos

Blue light card

I have just updated my phone and was told because I am a blue light card holder I receive a discount on my bill. I am a retired nurse and so no longer have a nhs email so seem unable to apply the discount online. Any advice please

Kimat28 by Level 1: Joiner
  • 943 Views
  • 2 replies
  • 0 kudos

Terrible time of return mobile.

Almost month ago I returned unwanted upgrade phone. However it's still listed in the system. O2 says they still waiting for information from the warehouse team as confirm delivery. My question is how long does it take to for the information to transf...

CM1985 by Level 1: Joiner
  • 1341 Views
  • 6 replies
  • 0 kudos

Streaming music on iOS using data

I use a radio streaming app which recently stopped working unless I am attached to Wi-Fi or using a vpn (which I don’t normally use). I have checked the phone and app settings and both are switched on for data, re installed the app and switched the p...

Bendyone by Level 1: Joiner
  • 649 Views
  • 1 replies
  • 0 kudos

Setting up Apple Watch plan and getting an error

I’m getting the below error when trying to setup my Apple Watch plan. ”We believe you have an existing watch plan but we are having difficulty locating it. Please call 202 for free from your O2 mobile, quoting reference code 901.” Had Apple Watches s...

Benlfc by Level 11: Motivator
  • 5505 Views
  • 19 replies
  • 1 kudos

Possible cancellation

I am contracted to pay 19.99 to O2 until September 2027. What is the cancellation charge if I switch to BT ?

MyO2 has gone to pants

Whats going on with the MyO2 redesign? I cant view all my bills, only the first number on the account. When I try and access the bills for the other two numbers it keeps defaulting to the same number. The MyO2 App is terrible for viewing bills.

CorGre by Level 4: Observant
  • 1033 Views
  • 5 replies
  • 0 kudos