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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 345413 Views
  • 2 replies
  • 2 kudos

O2 Plan Price Increase more than what I was told.

Hi everyone. Just had two emails from 02, about airtime plan price increase: We wanted to give you a heads up about a change we’re making to some of our airtime plans, so you can be prepared ahead of time.From April 2026, your airtime plan will now b...

Anno78 by • Level 3: Thinker
  • 222 Views
  • 5 replies
  • 0 kudos

Merge Two Accounts Into One?

Hi, I have two separate accounts with O2 but pay for both myself (one is for my phone and the other is for a family members). Is it possible to merge them into one account so that I can access both from one My O2 page and see each accounts bills etc?...

BriBride by • Level 1: Joiner
  • 105 Views
  • 2 replies
  • 0 kudos

Activate

Any help coz 02 can't new contract SIM just won't activate 

Doo by • Level 1: Joiner
  • 43 Views
  • 1 replies
  • 0 kudos

02 Price rises

Hi. I believe 02 are breaking the terms of their contract and raising prices before advertised.Does this give me the right to cancel my 02 sims and look elsewhere? Thanks in advance.

Text message

I’ve recieved a text confirm my order I have placed a order

rabmck by • Level 1: Joiner
  • 49 Views
  • 2 replies
  • 0 kudos

renewing sim only through U Switch

Hi my current sim only comes to an end in January 2026, last year I found a really good deal through U-Switch to renew through 2025 but this year checking the deals on Uswitch i see this "Deals not available as upgrades for existing customers" Has 02...

Dino1968 by • Level 5: Ponderer
  • 259 Views
  • 16 replies
  • 0 kudos

Moving away from o2

Hi its been years since I switched mobile provider been with o2 for years. I understand about the PAC code - and giving this to a new phone company, my question is My O2 contract is up in January and since the USWITCH route to renew contract at a rea...

Dino1968 by • Level 5: Ponderer
  • 95 Views
  • 2 replies
  • 0 kudos

Final bill credit refund not done

Hi I left o2 on the 12th of September. My final bill was in credit by around £25. I read online it takes 30 days after final bill but ive still not received it. When I access the bill it says it was paid on 24th of October but its not in my bank, ive...

Tasha7 by • Level 1: Joiner
  • 71 Views
  • 2 replies
  • 0 kudos
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