Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I just placed an order for 24 sim pay monthly plan, doesn't appear on my account

I just placed an order for 24 sim pay monthly plan, doesn't appear on my02 account i'm quite anxious now that something has gone wrong. I've also not received the confirmation email, but i have the pdf of the order confirmation so i'm confused. coupl...

How do I renew my present contract ?

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Resolved! Struggling to get PAC code from O2 – anyone know how to speak to someone in the UK?

I’ve been trying (and failing) to get my PAC code from O2, and the whole process has been a complete shambles. Here's what's happened so far:I texted 65075 to request the PAC code, but got a reply saying I need to call 202 as there are two numbers on...

I dont recive the order I contact the dpd and they told me the order is return to O2 why?

I dont recive the order I contact dpd and they told me the order is return to O2 why îs happen this

Payment

I have paid my bill but it has went to credit and wanting me to pay again

charge to mobile

i not been able to use my charge to mobile i reach out to 02 n umerous times they come bsck with diffrent bs today i was told there certain criteria that need to meet in order to utilize this service you must spend £150on charge to mobile over last t...

O2 Blue Mondays No Prizes

Hi,What is the support process for Blue Mondays as i have so far won a Tony's chocolate bar and then two prsnt vouchers for flowers. At the moment i have not received anything. The Tony email came through two weeks ago and nothing has arrived The pre...

Roaming issues

Currently overseas and have the following issues: can call out but can’t receive calls.Can receive txt msgs but can’t send txt msgs.Contacted O2 and best they can tell me is they will look into it .. 3 - 7 days .. meanwhile I’m paying for a service t...

Resolved! Lines Open 7am - 10pm

Hi so it’s 21:07 uk time and it says your lines are closed and to ring back between your business hours which are 7am-22:00 !!!!!7 days a week please explain why you are closed

Cancelled contract

I just cancelled my contracted. An hour later I got a confirmation email saying my £24 a month sim only is on the way. I never asked to be put on sim only.

O2

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