Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

O2 Priority PreSale Ticket Issue

Hi, I am trying for the first time to access PreSale tickets. The Event is for: Imagine Dragons: LOOM World Tour. When I click on 'Get Tickets' via the link: Ticket Details - Priority (o2.co.uk)it brings me to Ticketmaster. However, on Ticketmaster i...

Kendrick lamar

Hi I signed up to priority for getting krndrick lanar tickets and when I go to get tickets it keeps taking me to the ticket master page showing the countdown clocks for all the presales 﫣Does anyone know why? I've tried all day and I'm getting really...

Resolved! Trying to buy tickets with 02 Priority - Enter Offer Code request?

Hi, I am trying to purchase Beyonce Cowboy Carter 02 pre sale tickets but when I select the chosen tickets, I have to slect 'unlock' and then I am required to 'Enter Offer Code', it does not explain what this code is or where I may find it, it just s...

Resolved! Why can’t I log onto priority

Since the new app I can no longer log on. Any ideas

Resolved! Kendrick Lamar Glasgow

Not showing Kendrick Lamar for Glasgow on Priority, anyone know if it's being added as Ticketmaster has a priority presale

Still getting promotional texts from Priority

I've texted PRSTOP to 61202 numerous times now and always get a message back saying I will be removed from the O2 Priority promotional texts list, but weeks and weeks later I'm still getting them. Does anyone know how to actually get removed from the...

New york times puzzle offer

I have been trying to take advantage of the priority offer for the new york times puzzles. I put in an email that has an existing account when setting up. However I have no way of telling whether this has actually worked or not, as my account hasn't ...

Resolved! O2 priority eligibility

Just wondering do I need to buy a one-year contract plan to have access to Priority? Can I just buy Pay as you go or shorter Pay Monthly services?

Resolved! Cancelled order

Hello I ordered a mobile phone online then cancelled it as I changed my mind. It's still managed to take 2 upfront payments. How and when will I receive a refund please x

Resolved! Tom Grennan - O2 PRIORITY

Hi All, Im new here and im not currently an O2 customer, I have a few questions. 1. Does anyone know the onsale times for Tom Grennan at the O2 Arena, London on Saturday 6th September 2025 as the O2 Priority website says it will go live at 09.30am on...

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