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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Former Staff
  • 14275 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 240649 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 14410 Views
  • 12 replies
  • 4 kudos

Resolved! Volt supercharge

I am an existing O2 and Virgin Media customer and have been for years, how do I get the free benefits of the Volt supercharge facility on my account?

Jems by Level 1: Joiner
  • 1493 Views
  • 5 replies
  • 0 kudos

Resolved! Transferring number across to O2 query- does it have to be mine (account holders) number?

Hi thereI have recently got a SIM as part of the Volt deal and as I am currently in contract myself I can't transfer my number across without paying an early termination charge. My wife, however, is out of contract- so would I be OK to transfer hers ...

Resolved! Volt

Why is it that O2 say I don't have Virgin Media, when I've had it since Oct '21?.

Resolved! Virgin media

I've been with virgin broadband for over 10 years but o2 are telling me i cant get volt because my address doesn't get virgin broadband. How can i resolve this issue. thanks

Resolved! Double data

Hi, I have just seen O2 offer £6 per month for 5gb if I add more sim only to my volt unlimited SIM. Would I get double data on the 5gb as I am on the volt package with my other sim or is it only applicable to one SIM?

Dee9 by Level 1: Joiner
  • 1985 Views
  • 5 replies
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Resolved! Virgin/02 sim card

How do I get a refund on a Virgin/02 canceled sim card

bobyrob by Level 1: Joiner
  • 589 Views
  • 1 replies
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Resolved! Unable to access

HiI’ve been a customer of Virgin Media for years, ever since they took over NTL. Have their broadband, tv, phone packages Been a customer of O2 for similar length of timeTried to get Volt, clicked in the right places, message said I was successful.Fo...

Cj171 by Level 1: Joiner
  • 1993 Views
  • 5 replies
  • 0 kudos

Resolved! Double data volt

Just changed my package with 02 and have received my billing details.Opted for the 5gb plan but cannot see where the data is doubled to 10gb as I am on volt with VMI was assured I qualify for the double data from 02 but cannot see where it is applied...

Mundokev by Level 1: Joiner
  • 1500 Views
  • 2 replies
  • 0 kudos

Resolved! VOLT Benefits?

Hello, I’m currently with o2 monthly (which was renewed in January), we are due to move in a month or so. The area we are going to is rubbish for BT services, so am looking at going on Virgin Media. So I assume I’m eligible for VOLT? I have a few oth...

gazuk2015 by Level 3: Thinker
  • 1002 Views
  • 1 replies
  • 0 kudos