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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 4374 Views
  • 18 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 187102 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 9455 Views
  • 12 replies
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Resolved! Porting (Migrating?) from O2 contract to VO2 contract

Good morning,I'm looking for some advice on the following scenario: - I have a Virgin "Ultimate Volt Bundle" which includes an O2 SIM. This is currently unused but has about 13 months left on the contract. - I'm coming to the end of an existing O2 co...

Dave52399 by Level 1: Joiner
  • 876 Views
  • 1 replies
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Resolved! Data boost for virgin media

I have just switched over with the virgin media boost. I was expecting the 15gb data to now show 30gb as per the volt boost. However it only shows the 15gb. Why is it not adding the data boost?

Jabanks75 by Level 1: Joiner
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  • 4 replies
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Resolved! WiFi pods

Hi, I’m a volt customer and have recently built a garden room at the back of the property , how do I get free WiFi pods as the WiFi signal is very poor in garden room.

Kevg67 by Level 1: Joiner
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  • 5 replies
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Resolved! Extra data

hi all how do i get extra data as im with 02 and virgin mediaTia

Resolved! Changing from Virgin to O2

I am moving to O2 as part of a Virgin package. I want to keep my number and provided O2 with the relevant PAC number on Monday. I am still showing no service on my phone. How can I remedy this?

MF11 by Level 1: Joiner
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My Virgin Media not recognised by O2

Good evening, new to O2 having just been switched from Virgin so please forgive me if this is the wrong Board. I have been sent my new O2 SIM card and have not inserted it yet as I am awaiting for my old number to be ported over. However I have looke...

Cordz by Level 1: Joiner
  • 3820 Views
  • 8 replies
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Resolved! Volt

I have already got a virgin media package how do I upgrade to volt as the o2 website keeps sending me round in circles

Resolved! I need help to activate the bolt as I'm with virgin and 02

Hi I was wondering if anyone can help me, I'm trying to activate the bolt service but not sure how too? I have already tried to do it but it hasn't activated, thank you

Debbie90 by Level 1: Joiner
  • 1212 Views
  • 2 replies
  • 0 kudos