Volt benefits

[Laurence69]

How do I get my volt benefits added.

My account says I'm eligible and will take upto 14 days to be added its been over 21 what can I do

[pgn]

Check your address details on both VM side and O2 side match exactly, @Laurence69 - call VM on 0345 454 1111 and O2 via the Social Media channel just below (FB Messenger).

If that is all good, come back here for further help.

Good luck!

[MI5]

@Laurence69 

There is an ongoing issue that might need help from @Dave-O2 

Bigger benefits - Volt 

[pgn]

Another ongoing issue? What this time?

[MI5]

Systemic failures, as usual.

[Dave-O2 · Accepted solution]

Thanks for the tag @MI5 

@Laurence69 Please drop me your mobile number via PM and i'll get this sorted 😀

[Anonymous]

So once again it's CS being incompetent? Smh.

[jonsie]

It's a system issue that customer service aren't able to override

[pgn]

Just over the Horizon... 😑