Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...
UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
I was a Virgin customer for my SIM pay monthly. I was then swapped to o2 and my pay monthly and have had no issues with paying bills and have emails showing this. However, when I log in to my o2 account, there is literally no information about my mon...
I've got Volt O2 Travel Inclusive Zone, but am unsure what it actually means when it says that you have the freedom to call, text, stream and scroll, just like you would at home, in 75 destinations worldwide – including the EU, USA, Canada, New Zeala...
One of my daughters is currently in America. We have Virgin media Volt on all O2 accounts. Are her data and calls from her monthly allowance or will it cost extra?Cheers, Jamesy...
I run four phones under one account, me plus my three children. We all benefit from VOLT addon which doubles our data. However, the thresholds for data alerts (80% and 100%) are based on the O2 component of the data hence we get loads (and I mean LOT...
I have 2 phones with O2 and I have Virgin Broadband, the phones are both in my name and in the same O2 account. The name and address of this account exactly matches that of my Virgin Broadband account. The first phone was originally with Virgin mobil...
I have been with Virgin Media since Sept 23. I rejoined O2 in Jan 25. I have telephoned O2 numerous times to ask when I will receive the double data on my O2 account but have had no luck getting it.I have also received an email from VM stating the fo...
After trying for 3 months and about 8 phone calls and being told yes you should be getting double data i still dont its very frustrating ive even emailed complaints with no reply ive been in the shop phoned virgin still no one can activate double dat...
I have benefits on one phone but not on my other new one? Two different sims but all in my name … is it only per one phone?
I was on the Virgin Media Volt package, but have now cancelled my contract with O2 and moved to another mobile provider. However, I'm still getting texts telling me to view my latest bill. How do I get these notifications to stop?
Hi everyone,I'm feeling quite frustrated, as both Virgin Media and O2 customer service representatives seem unable to provide clear answers. I hope to get some straightforward information before I consider canceling my services with both companies. H...
