What's happening?As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof. ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Please can I notify you that I want to cancel my contact with Virgin Media and yourself (VOLT) package from 17th September 2024. Can you kindly advise any costs or problems preventing this? I will be getting a new SIM only contract with a supplier an...
So when Virgin and 02 'merged', I was offered a free sim. I gave this to my sin who says he's had a txt about being charged for the sim now. Can I find that sim/phone number anywhere? I have an My 02 account but it isn't on there. Can anyone help pls...
I was told I could have these when I got my contract a year ago. I have looked for how to get them but found nothing. I need WiFi boosted there is little or intermittent signal in some areas of my small house.
I have unfortunatley had to join 02 via virgin media. You are billing me before I have activated or used my sim. I have not got a pac code from EE yet. It was agreed with Virgin Media that I would not pay until after 26th august as I am not sure I am...
Currently trying to activate volt benefits as I have virgin media internet but cannot set it up
As the title says, signed a virgin contract, didn't receive sim. 02 say I haven't got an account, virgin just tell me to speak to 02. This has been going on for about 4 weeks. Losing my mind. Phone cut off from other provider, so have no calls or int...
Hello O2 Community,I recently purchased an O2 plan and a Virgin Media broadband contract. It's been a day, and I was wondering how long it typically takes for the Volt benefits to appear. Because of my O2 contract, I upgraded my broadband package wit...
Hi I would like to cancel my o2 bolt contract. Sim never arrived and I cannot access my02 without the sim. Phone bills do not contain a mobile number just an account number.
Been with VM for years, took out an O2 SIM which arrived yesterday, tested it out today and gone to my account to activate the volt benefits where I get the following message: Sorry - it doesn’t look like you’re currently eligible for these benefits....
How long does it normally take for these to be added it's been a week now and they are still not active, I'm concerned my data is going to run out! any way this can be speeded up? I have been reading horror stories where people are still waiting 6 we...
