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Forum Posts

Resolved! Samsung J3 2017 storage

My Samsung Galaxy J3 (2017) has just 16GB storage. The phone reports it's full at 15.6BG. Storage analysis shows 4.6GB of Applications and about 5MB of other stuff (Documents, Images, Videos and Audio). That leaves more than 10GB of storage apparentl...

ramasaig by Level 1: Joiner
  • 4990 Views
  • 4 replies
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Locked sim

My sim is lockedTrying to get puk code. Using another phone, putmy 02app on it, but when I try to log in, it is sending a code to my locked phone, so that doesn't help. How can I get my puk to unlock my phones sim.Thanks

Sachadog by Level 1: Joiner
  • 69 Views
  • 1 replies
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Data service

My data isn’t working, I can send texts and call but my data is not working so I cannot access online things etc

Murtazah by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

texts working, calls not working.

Not sure when it started as I don't actually make that many calls, but while i can send and receive text messages, if i try and ring my number it says 'it has not been possible to connect your call' and when i try and ring out, it is just silence.. i...

nbhamilt by Level 1: Joiner
  • 456 Views
  • 16 replies
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After Combining Numbers, signal is terrible…

I recently put my personal number into my new iPhone as an eSIM, so the iPhone 16 now has two numbers, both on o2. One has a SIM card and one is an eSIM. I used to get perfect 4g all over my house and garden, now I only get 3G in my living room, offi...

Two o2 accounts with different service

I recently put my personal number into my new iPhone as an eSIM, so the iPhone 16 now has two numbers, both on o2. One has a SIM card and one is an eSIM. I used to get perfect 4g all over my house and garden, now I only get 3G in my living room, offi...

Data randomly cut off

I have 5G + full bars but everything buffers on my end from social media apps to internet. How can I solve this?

KSK67 by Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos