Get tech support for your O2 issues

Resolved! Verification Code Whatsapp

Bought a new iPhone activated it by setting it up. Used "Move to IOS" to transfer the whatsapp chat data. The verification code hasnt arrived. I've tried the "Call Me" option. Made sure its the correct international format. Also tried waiting 24hrs. ...

Resolved! Ringing out from Australia with bolt on

Can't ring out from Australia despite having bolt-on that otherwise works.

Resolved! How can I get in contact with tech support to recover an old number temporarily

Need to obtain an old temporary number that my mother had on O2. I rang O2 and spoke to technical support and think I got through to someone in the US. I told him the old temporary number which was from maybe 18 months ago, and he confirmed it was av...

Disable iphone hotspot via o2 carrier services

I want to be able to disable the iphone hotspot feature to prevent misuse of this by my kid. Can this be done via removing this from the O2 carrier service?

Resolved! were to find the ammount to pay of my phone so i can upgrade

finding so i can pay of my phone to enable me to upgrade

Issue sending international SMS to the Irish EIR network

Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...

Resolved! Porting my number to O2

How do I port my number to O2? I have my PAC code now

Porting old number

Received new Sim 2 days ago, my old number still has not ported over

Number port from EE - can’t receive some SMS

I ported my number from EE two days ago and I’m not receiving any 2 factor verification SMS codes. I’ve called o2 customer service twice and reset my network settings and my phone but there is still an issue. This is causing me problems with accessin...

Charge to mobile

Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.I have spoken to o2 who have said they can’t see any issues with my o2 account.

O2

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