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Forum Posts

My 02 question

Hi I have mistyped my number on my o2. The last digit should be 6 not 9 can this be changed?

Hadi_q by Level 1: Joiner
  • 50 Views
  • 1 replies
  • 0 kudos

Voicemail stopped working after contract change

I was on pay as you go with o2, went onto a contract a couple of months ago, but since then my voicemail doesn’t work. I keep having messages to say I have a new voicemail but there is nothing there and if I try to call voicemail I can’t get through

Ian1965 by Level 1: Joiner
  • 59 Views
  • 1 replies
  • 0 kudos

No service for 4 weeks - losing customers

I've recently become an o2 phone customer and have unfortunately encountered the worst customer service experience of my entire life. I signed up for o2 service in Oct thinking it might be better than vodafone for work travel for myself and my husban...

flyc23 by Level 1: Joiner
  • 88 Views
  • 3 replies
  • 0 kudos

Resolved! Credit Check

Hi, i tried to make a monthly plan i paid 30 pounds upfront for the contract and i got rejected by credit check. Will i get back the 30 pounds?

kcn by Level 1: Joiner
  • 92 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney plus

I need to cancel disney plus, I cannot see how to do it?

Mob by Level 1: Joiner
  • 4417 Views
  • 5 replies
  • 0 kudos

Re: Apple Watch Cellular not activating

I’m having this same issue since March with my Apple Watch Ultra 2. “We're setting up your Apple Watch on the 02 network and we'll text you when it's all done. If you don't receive a text within 24 hours, call 202 for free from your 02 mobile, quotin...

Wheeler by Level 1: Joiner
  • 808 Views
  • 10 replies
  • 0 kudos

Apple Watch 9 will not connect to airtime plan

Brought an O2 airtime plan for my Apple Watch series 9 and it will not complete setup. I get an error message (26) when I try to connect my plan to it. Been into O2 and they couldn’t help, the worker told me to ask on here. Can anyone help please?

Joy4 by Level 1: Joiner
  • 289 Views
  • 3 replies
  • 0 kudos