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Forum Posts

Resolved! Caller in my Contacts listed as Unknown Caller after phone switch

I have a Virgin Media SIM that has been working happily on my Honor 9x Lite for the last 5 years.I recently bought myself a Moto G85 and followed the procedure to copy all my apps & data from the old phone to the new one. Although it's a 5G phone, I ...

Moggyman63 by Level 2: Apprentice
  • 597 Views
  • 24 replies
  • 0 kudos

Resolved! How can I view my bill if I turn off my wi-fi?

I'm not stupid, but I want to know how this works, please. Every month I get a txt message:I laboriously type in the URL and get the log-in page. I turn off the Wi-Fi because that is what it says; nothing happens. So I refresh the browser. The browse...

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Mr_Alan by Level 2: Apprentice
  • 203 Views
  • 5 replies
  • 0 kudos

Resolved! Unable to add more than 100mb bolt on

I am trying to add bolt on data but it only comes up with 100 MB and wont scroll down to larger amounts.Why is this happening.I haven't had this problem over all previous years.

Resolved! Bolt on options not working

I am having trouble buying bolt-ons.In-app: I can only select the 100mb bolt on. It costs £5.50.In-website: I can only select the 100mb bolt on. It costs £5.50.On the automated phone service: I can only select the 100mb bolt on. It costs £3. But when...

user89342 by Level 1: Joiner
  • 372 Views
  • 6 replies
  • 0 kudos

Resolved! Buying a bolt on

I’m trying to buy a 500MB Bolt on but both the app and website will not let me buy more than 100MB. The + button doesn’t work. This is only since the latest update three weeks ago

Resolved! Ported number

When my number is ported does it update my phone automatically from the temporary number to my number or do I physically have to alter the temporary number to my old number in "my number" in my phone. At the moment my phone is still displaying the te...

Resolved! Signal useless where I live but under contract

Bought an iPhone 16 pro max 3 months ago, network has only only 3G from day one at my home post code, I’m struggling to get texts or go online inside and outside my house unless I use my home WiFi, I did do a coverage check before I went with o2 whic...

MrB by Level 1: Joiner
  • 129 Views
  • 2 replies
  • 0 kudos

Resolved! No mast working

no mast working propperly for 7 weeks now, can I end my pay monthly contract without ETC? Also why is it taking 7 weeks to fix, its a joke

Chris46 by Level 1: Joiner
  • 137 Views
  • 3 replies
  • 0 kudos

Dynamic DNS to a router with PAYG SIM

This may have been asked before, but that was several years ago. Maybe there is some new information on the subject......... I want to set up a router at a remote location for my home automation. The only external internet connection with the router ...

Maikaefer by Level 1: Joiner
  • 115 Views
  • 2 replies
  • 0 kudos