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Calls to France drop before they connect.

I am on a montly tariff which includes Zone 1. I have been trying to call France for two days, every single time I key the number in and press connect the call is dropped before it connects. Why is this happening.

Resolved! Keeping Number For New O2 Contract?

I have a Sim Only pay monthly account but the deal I had has expired so I'm paying the standard monthly fee and can upgrade/cancel. I have found a new SO tariff on MSE that is still with O2 and I would like to avail of. Obviously it is a better deal ...

Cannot make phone calls

I cannot make phone calls. When choosing a number the phone says Calling but it never connects. This was a recurring issue abroad but now it seems to be the case also in the UK. Would like help on this for both calling within the UK and when travelli...

VM02 Website Desktop

Hi When I log in to VM02 Website on my Laptop it comes up with the following. Error 400 Ooops we can't find the page you're after. I can access the Website through my Samsung device. But not my Laptop. Anyone else experiencing this. Many Thanks Matt

Cancelling sim

I keep recieving phone calls saying from o2 that they are cancelling my sim and need to send me a new one Is this legit I cant find anything about it on the website 5 phone calls now and if u put the phone down thwy do ring you back

Hacked account

I have been hacked 4 x plans have been set up on my account for £25 each on the 21.10.25 I did not set these up and I do not know how they have accessed my account and requested these. Can they please be stopped ?

2 different PAC codes same error on both

I have been trying to port my number from 3 to 02 from the 8th of July and it’s still not active. After going back-and-forth with chat, I finally rang them and O2 customer service was saying there was an error with My PAC code saying it was at ‘appro...

Resolved! Contacting the O2 phone company by telephone

Does anyone on here know how to contact O2 by telephone?

No mobile data / connection

New customer moved from GiffGaff but no issues with them who also use O2 network. No mobile data connection at any location away from home or other wi-fi network. Travel across the north west and Yorkshire, but also south east, so wouldn’t seem to be...

Apple watch woes

Hi wondering if anyone can help, a month ago my Apple watch plan went inactive about a month ago I’ve been in contact with support over the past month where they’ve raised the issue via ticket for no one to actually call me back. So I called again on...

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