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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3412 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5238 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16499 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8333 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7710 Views
  • 6 replies
  • 0 kudos

login

Hello, My phone is broken and I cannot log into my o2 account as it needs to send me an SMS code that I cannot access.I need to look at ordering a new phone, how can I do this as I cannot login to my O2 account? Thanks

EBattle by Level 1: Joiner
  • 38 Views
  • 2 replies
  • 0 kudos

Fraud phone number

I’m having £3 taken frommu account by an Armenia phone number 

Minter by Level 1: Joiner
  • 38 Views
  • 1 replies
  • 0 kudos

Po49je

My I watch has lost service 

No Caller ID

Hi Lisa, can you please do the same for me? I am having the same issue, a greyed out ‘on’ option for showing caller id on my primary account and nothing on my business one (just a loading screen). I’ve tried customer service and nothing.

Shan_53 by Level 1: Joiner
  • 132 Views
  • 2 replies
  • 0 kudos

eSIM swap

Hi i have requested the eSIM activated itand nothingthis is really frustrating

CMN74 by Level 1: Joiner
  • 185 Views
  • 8 replies
  • 0 kudos

Resolved! E Sim

I ordered a E Sim a Week ago and nothing   (REMOVED)

HELP5544 by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

Resolved! Transfer unused dat between numbers

I want to transfer mobile data between two different numbers, one of them is using more data currently, but the other is not much at all. How can I do this?

DrCabrera by Level 1: Joiner
  • 58 Views
  • 1 replies
  • 0 kudos