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Mobile data not connecting

MB1238
Level 1: Joiner
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I’ve tried all troubleshooting options and still no success accessing data

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madasaf1sh
Level 78: King of Kings
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@MB1238 

 

Some more information would help, like what troubleshooting have you tried...

 

What Phone do you have? 

Have you changed the APN to mobile.o2.co.uk ? 
Have you paid your bills? 

 


As this is not customer services you will need to make contact with o2 if the above doesnt work - Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Oxonian
Level 39: Midshipman
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This might be worth a look @MB1238 :-

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Understand your network coverage


With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

 

- check the status of our network in your area – you don’t even need to enter your postcode

 

- test your network speeds

 

- report any issues with your service.

 

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

 

Also :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

 

 

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