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new number

I have a new phone and wish to register it with My O2 account. To do this you would send a verification code to my registered number which I no longer have so please advise how I register the new number. Also the new number *********** receives calls...

Resolved! Calls from people saying I've rang them

Hi, Twice today I've had calls from people/numbers I don't know claiming that I've just rang them, which I know for a fact that I didn't do as my has been sat in front of me. Has my phone or account been compromised? Thanks in advance

Unsolicited text from 78484

Ive just replied STOP to the number 78484, it cost, but hopefully will stop taking money.. its come back with FreeMsg: You have been unsubscribed from Cupongoo.

Visual Voicemail: keep getting activated message

I have a Pixel 9 Pro with eSIM and I keep getting the SMS saying that Visual Voicemail has been activated. I can understand and accept that it will happen when the device is switched on but it is happening at least daily, sometimes more frequent. I k...

My phone number was changed to an E-Sim number I do NOT know what it is. I cannot Verify identity!!!

Help! I did not understand changing to an E-Sim would change my phone number which Ive had a long time and is associated with my business. O2 did NOT give me time to make a note of the new number, and I cannot log into my account. I can't even cancel...

Blocked eSIM

My husband recently upgraded his phone and the new one was faulty but had already done the transfer of data to his new eSIM. Went to store on Friday and they changed the handset but couldn’t get the eSIM transferred to the new working handset. In the...

Internet dropping

I initially had a iphone 14 with a physical sim on o2 with no probs. Ive upgraded to Iphone 16 max with esim . Phone is great but the internet keeps dropping even tho my signal bar still shows signal and 5g . If I activate flight mode for a sec or 2 ...

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Wife's handset has been blacklisted by O2 (although she's not an O2 customer)

Hi I wonder if anyone can help, or link me up to an O2 support team member who can help, as the standard help would be assumed to be for me and my phone.My wife has had her phone for nearly two years (bought as an unwanted upgrade). She has used it o...

Code 08

I have been trying to connect my watch to my phone for the last three months been on the phone to O2 hundreds of times been on the chat hundreds of times been to the O2 store four times still no luck keep on resetting my eSIM nothing

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