Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I cant make or receive calls via my O2 esim which has been working OK up to today. Incoming and outgoing calls via the physical SIM on EE still work fine. I'm on an iPhone 12. Pls can anyone advise/help? Thanks
Revised sim offer from 02032906339. Is this an O2 number?
Do o2 still do doorstep exchange for faulty devices and what is the process/ time taken? thank you
I have no signal either at home or at work for the past 24 hours. I have done the troubleshooting but nothing is working
Hi,I have 2 phones with O2, but only one allows calls to Ireland. There is no spend cap on either phone.Does anyone have an idea how to solve this? Thank you.
Hi, I’ve forgotten my password when I request the link to test on the website I get no email. Then if I try through the app I get a email, when I click on it I see a message say the code entered is invalid. Don’t know what to do. As my other number i...
Hi,Desperately trying to find a solution to my SIM swap nightmare! It’s been in ‘processing’ for 7 days now. The store and customer services don’t seem to be able to do anything apart from escalate it to the elusive back end team. How can it take so ...
How to remove safe search, it says cannot cause its controlled by the network.
No signal for 6 days wat can i do there are hundreds in the village and no signal people with out wifi have no contact what can 02 do surly they can’t bill next month
I bought a new SIM card for my daughter’s first new mobile phone. I have gone to activate it in her mobile, and now my mobile phone will not make or receive calls. What do I do?
