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Forum Posts

Not receiving calls

Hello, my wife isn't receiving calls but she can make calls and access the internet. I am calling her from the same room and it goes straight to voicemail. She has phone signal on O2. Any ideas on how to fix this?

PhilM2 by Level 1: Joiner
  • 343 Views
  • 8 replies
  • 0 kudos

Revive my old number

Hi,I haven’t use my number over a year and I want to revive to use it again. How can I do so?

Sam71 by Level 1: Joiner
  • 84 Views
  • 1 replies
  • 0 kudos

Have they changed their number?

If I get the “welcome to the o2 messaging service the person you have called is unable to take your call, please leave your message after the tone” Could that person have changed their number? Or would I get a different message, such as “number not r...

elmarsh by Level 1: Joiner
  • 195 Views
  • 2 replies
  • 0 kudos

Suddenly I can’t dial UK landlines while in USA

I’m roaming in the USA. Last week I could call the UK from my UK mobile but this week the calls fail. I have Bolt on and roaming all included with unlimited calls but nope, calls just drop now - what changed.have I inadvertently changed a setting, ha...

poc by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

pay by mobile ps5

i’m trying to add funds to my account on ps5 but i keep getting an error saying i’ve reached the spending limit o my mobile carrier service but after retrying it again i was able to add £5 and then had the same error again for hours until it let me a...

liam4116 by Level 1: Joiner
  • 324 Views
  • 4 replies
  • 0 kudos

Poor signal

My dignsl still so poor. Despite receiving new sim. Despite resetting network settings

06C by Level 1: Joiner
  • 145 Views
  • 2 replies
  • 0 kudos

Resolved! Migration gone wrong

I have recently changed from o2 monthly to o2 payg. I ordered the new sim as advised, called o2 and asked them to migrate my old number to my new payg sim. This was over 2 weeks ago and it still hasn't transferred. I now can not access my online o2 a...

Sophiejoyx by Level 1: Joiner
  • 1425 Views
  • 12 replies
  • 0 kudos

Resolved! Refund

I requested a refund on Friday 15th as my account was in credit….. how long to reach my account

Tr7 by Level 1: Joiner
  • 199 Views
  • 2 replies
  • 0 kudos