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No signal

I live around the Ashton Lane ends in Preston, we have had very poor service in this area for over 12 months now all I get told in the shop is that they are upgrading the network and it will improve.When is this going to happen, the O2 web site sugge...

Resolved! Connecting my phone to the satnav in my car

Hi I have a basic pay as you go plan on my phone. I don't need or want a monthly plan. Wifi connects when I am home or somewhere that I have passwords.I am looking at buying a newer car. It will allow me to connect my mobile to the car and use google...

mucky1957 by • Level 1: Joiner
  • 378 Views
  • 6 replies
  • 0 kudos

You turn my phone off without warning, how can I turn it back on?

You have turned my phone off without warning, no email, no text. Just suddenly - no reception. I log in and see that for some reason the Direct Debit has not gone through. No idea why. No alert was sent. So what is the official solution? I cant call ...

OlofE by • Level 1: Joiner
  • 285 Views
  • 7 replies
  • 0 kudos

No signal

I do not have signal on my phone and it’s been two days now. I met someone with an o2 sim but they don’t have any network issue. I have reset my phone yet nothing different

Emma73 by • Level 1: Joiner
  • 106 Views
  • 2 replies
  • 0 kudos

Retaining number on a second phone PAC number

HiI am moving two phones from Sky to O2 and retaining our old numbers. I have moved the first one with but am unable to change the second which has the O2 sim inserted.

Ed101 by • Level 1: Joiner
  • 102 Views
  • 2 replies
  • 0 kudos

No Signal

Hi, I have problems with signal this past few days and my phone is vital for my job..how long is this going on for?

TQ1 by • Level 1: Joiner
  • 125 Views
  • 2 replies
  • 0 kudos

Resolved! switch up

Have a new iphone on switch up. the old iphone going back - data restored to new and backed up on icloud. Old phone had esim new one has physical sim.Which option do we choose?Keep eSIM and erase dataorDelete eSIM and erase data?

SFP by • Level 1: Joiner
  • 197 Views
  • 3 replies
  • 0 kudos

Resolved! Extending Ringtime Disabled Voicemail

HI,I wanted to extend the time my mobile rings before going to voicemail. I found the code to do this on the forums here and extended it to 30 seconds. When my phone was called and the 30 seconds were up it didn't go to voicemail but gave out message...

Resolved! Has moved abroad and need a basic contract

I have moved to Thailand and will be using a Sim card for Phone and data. However, I need to keep my phone number because it can’t be transferred to Thailand. Is there a basic contract I can have to cover the use of the phone which will be very minim...

Neilcad by • Level 1: Joiner
  • 191 Views
  • 3 replies
  • 0 kudos

PAYG 4G sim only works once a day

4g PAYG sim in camera only connects between midnight and 6am daily then won't connect again til next day. Only connects as 3g. It has data and power and has been hard reset and sim re installed multiple timesOther camera 8 meters away with PAYG o2 si...

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