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No mobile data / connection

New customer moved from GiffGaff but no issues with them who also use O2 network. No mobile data connection at any location away from home or other wi-fi network. Travel across the north west and Yorkshire, but also south east, so wouldn’t seem to be...

Apple watch woes

Hi wondering if anyone can help, a month ago my Apple watch plan went inactive about a month ago I’ve been in contact with support over the past month where they’ve raised the issue via ticket for no one to actually call me back. So I called again on...

Can't receive text messages last 3 days 02 Samaung

Tried reset, checked message centre number, airplane mode on and off, restart, change sim location, nothing helps. Will be thnakful for any idea

Sim hacked and orders placed

I have ordera placed on my phone. I can't call out or in and my sim is no longer working. All my data is gone. What do I do?

Samsung A52s

Hi,Could anyone help please?I have suddenly been unable to receive any 2 factor authentication or OTP ( one time passcodes)I am able to receive and send to my usual contact text messages.Thank you.

tried 4 times to get longer ring time from 20 seconds to maximum of at least 30 seconds

hi have tried phoning and waited 4 periods of 24 hours to increase ring time from 20 seconds to maximum which is at least 30 seconds I have been told. tried all the options and codes, getting really disappointed as have cancer and awaiting hospital c...

O2 website broken for ipv6

The https://www.o2.co.uk website is not responding to IPv6 requests, despite having an AAAA record in DNS. Is there any way I can notify them, and will they care? https://drive.google.com/file/d/1AZ8wCeuvYOt14v1A8JDHbLMX1JNz3Oee/view?usp=drive_link

o2 number not recognised

I have an o2 SIM in a switch / controller for switching on my heating remotely. Over recent days, when I dial the number, a recorded message tells me that the number isn’t recognised. The system has worked perfectly for almost 10 years. Advice welcom...

Galaxy Watch Ultra with Honor Magic 7 Pro

Hello,I've got my Galaxy Watch Ultra working with my Magic 7 pro mostly find aside from the data bit.So it works via Bluetooth but I am wondering if the sake functionality as with the galaxy phones is possible, for example leave phone at home as long...

Resolved! Ported number from EE to O2 and not receiving 2FA / Verification SMS messages / texts

Hi, I hope someone from Tech Support can help me on here because the normal routes have proved fruitless so far. I've moved to the O2 network from EE with a new phone and I'm having trouble with the number port. After the port, calls seem to be worki...

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