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Resolved! Lost phone

I lost my phone and the insurance company took them two days to send me that they require these two from you:Proof of Barring - Document from Network Provider showing date device barredProof of Usage (Up until the incident date, based on the IMEI , n...

BK7 by • Level 1: Joiner
  • 2734 Views
  • 15 replies
  • 0 kudos

Not able to receive verification texts from Microsoft

Hi, I am posting this in the hope someone may have had this issue and been able to resolve it. It has been ongoing for me for months and is now causing a real issue. My mobile is an iPhone 13 and I have been on this contract since 2023. Since some ti...

Lou-8 by • Level 1: Joiner
  • 359 Views
  • 4 replies
  • 0 kudos

Cancelling a sim swap

Recently ordered new phones for myself and daughter, daughters didn't come so after starting the process muggins here decided to let daughter have the new phone. I have now lost network as requested sim swap , have already tried network reset, re-ins...

Bryony82 by • Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin Media O2

I have linked my o2 account to the virgin media o2.I do not have anything from Virgin Media but now everytime i try to login to my O2 app, it goes straight to virgin media o2.I regusteted because I thought i had to but now cant find away of unlinking...

Honeycub by • Level 1: Joiner
  • 6516 Views
  • 4 replies
  • 0 kudos

Data

Hi I'm currently in turkey ..been here 10 days .I bought a SIM to use here ..I still have lots of data left on it but I can't text my mum in the UK now ...I've switched SIM back to 02 and it said I was out of data so I just topped it up ..says I've i...

Marswid71 by • Level 1: Joiner
  • 173 Views
  • 2 replies
  • 0 kudos

No service on the phone

I am currently in the US and I can not get any network service on my phone.

Lado by • Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

Resolved! Could process payment

Keep getting: We couldn’t process your paymentWe're sorry, but we've been unable to verify the details you've provided with your card provider. Please check the billing details you've entered are correct and try again, or try another card.

Missed call alerts

I'm no longer getting missed call text alerts. Up until 12 Sept I got them regularly when out of service etc. Now nothing. I keep 'turning it on' and voicemail off but get no notifications I've checked my device and notifications turned on

Ozziegirl by • Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos
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