This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Can't text anyone apart from mum

For 2 days now (today & yesterday) I've been having problems with sending texts. I can text my mum no problem (she's on Sky mobile) but I can't text anyone else regardless of what network they're with! I'm gonna pop into O2 tomorrow, but I'd thought ...

No signal abroad

I am abroad I have no signal and thought I had roaming data! 

Lorna84 by • Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Portugal roaming: No text messages

Hello everyone, I am currently in Portugal and something very strange is happening. - I cannot receive text messages sent from outside Portugal (this means UK services/websites that send OTPs, friends in the UK, etc).- However, I get all messages fro...

RS77 by • Level 1: Joiner
  • 464 Views
  • 6 replies
  • 0 kudos

Phone number stopped working/Porting problem

My phone number which I have been using for over 20 years has suddenly stopped working on 3rd of April and ever since I called O2 customer services everyday (I have spent a total of 38 hours on the phone to date)Every single customer service represen...

SimonMor by • Level 1: Joiner
  • 1292 Views
  • 11 replies
  • 0 kudos

Resolved! iMessage Activation Error

Hi, My iMessage isn’t working with my phone number since starting the porting process from EE on 17/12. I’ve tried all the troubleshooting techniques and still nothing is working. I am also not receiving some texts which is an issue, and I’ve spoken ...

sof021 by • Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

Apple Watch

Hi All i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.I’ve ...

wayne1960 by • Level 1: Joiner
  • 659 Views
  • 11 replies
  • 0 kudos

Resolved! Daughter can’t call or text me?

Hope you can help, since yesterday, my daughter can’t call (goes straight to voicemail) or text me? I can call her/text her, other daughter on O2 and son Vodafone can get through, just not my daughter on EE? I use a Nokia phone and don’t think I coul...

oldJean by • Level 2: Apprentice
  • 640 Views
  • 6 replies
  • 0 kudos

SMS delay

SMS messages to my O2 number are not being received until I log on to O2 with one-time confirmation code. This is causing problems with online purchases. Can you help?

TEH by • Level 1: Joiner
  • 185 Views
  • 2 replies
  • 0 kudos

E Sim only contract

I commenced a E Sim only contract with O2 yesterday however i cant seem to make any calls or receive text messages, When I log onto MyO2 it sends a text message for information clarification however I'm not able to receive the text message and the on...

ST1968 by • Level 1: Joiner
  • 195 Views
  • 3 replies
  • 0 kudos

No service

I have no signal at all

12131 by • Level 1: Joiner
  • 267 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View All
Top