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samsung a70 black screen of death

I got a samsung a70 in january. Today, whilst listening to music, the screen went bright white, and wouldnt respond. i turned it off, to reboot it, as lately it has been freezing sometimes, even thou i have updated it. Now it wont turn on at all. ive...

My Wi-Fi stopped working abruptly with Company VPN

I've been working from home (WFH) for two months with no IT connection issues. I'm using a Company laptop with Company Cisco AnyConnect Secure Mobility Client VPN and my O2 wi-fi via a plug-in dongle (house reno ongoing so no phone line). At 17:00 on...

Upgrading via third party

Hi,I am trying to find out if I can upgrade via third party website such as (mobilephonedirect) if I'm O2 app it shows that I am eligible for upgrade? I have spoken with different chat gurus and they've given me different answers. Such as one says th...

Can't receive texts after porting.

Hello.I recently left three due to awful problems. It seems only to be faced with issues at 02.I gave my pac code early morning yesterday.Told me to wait until today. Everything seems to have gone ok. But I can't receive texts from three numbers, I c...

Resolved! E-Sim

Hi Few questions: Can you send and receive SMS and iMessage from both numbers?Same for FaceTime?What are the costs and how exactly do you order one in the current climate?

Voicemail settings

Hello, hoping someone can help as I have used "Aura" fruitlessly and can't get on live chat anywhere. How do I alter my voicemail settings please? I want it to ring for longer than 15 seconds. I've tried doing the **##61# stuff and it just keeps the ...

Number spoofing

Hi. I think my mobile number has been spoofed. In the last few days I have received calls from 3 different people who have asked why I had called their numbers. When I said I hadn't called anyone they were adamant that they had missed calls from my n...

Resolved! Missing iData bolt on

I recently changed my monthly tariff, but now the voicemail on my iPhone is not working as before. It looks like I'm now missing the iData bolt on. Can you please advise how I can get this activated?

Resolved! Plastic SIM to eSIM conversion....how to do it?

Hi, I have a standard sim card number with GIFF-GAFF; but wish to use this actual number as an eSim number on my iphone 11 (eSim compatiable). This number is for business use so I need it to be converted into an eSim, so I only need to carry one 'mob...

4g Dongle speed

hi, tried through chat to get an answer, no joy, told to call 202, its not an 'urgent' issue. maybe this forum can advise. i only have a 6mbs broadband which at best gives me 3mbs. working remotely I am using voice and video constantly. I had tethere...

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