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Network provider voice call

MickR290
Level 1: Joiner
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I’m using an iPhone. Since I changed my contract with O2 the phone icon continually shows a red dot against it suggesting a voice message/missed call. Periodically, I get a message that says I have a new voice message. When I check there is no message. Any ideas how to correct this. I’ve tried the livechat option to speak to someone but it doesn’t connect. 

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MI5
Level 94: Supreme
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@MickR290 

see this post https://community.o2.co.uk/t5/Discussions-Feedback/Network-Provider-Voicemail-Notification-Stuck-on-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153592 Posts
  • 653 Topics
  • 29315 Solutions
Registered:

@MickR290 

see this post https://community.o2.co.uk/t5/Discussions-Feedback/Network-Provider-Voicemail-Notification-Stuck-on-...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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