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Posts: 87,561
Topics: 530
Solutions: 11,118
Registered: ‎04-04-2012

Index of Community Guides

[ Edited ]

I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find any others. Please also do not waffle on "off topic" in this thread. Let's keep it clean & tidy Smiley Happy

It would be great if this thread could be made sticky at the top of this board for even easier access Smiley Wink 

When linking to a thread in response to a question, please credit the original poster in your reply. 

 

Accidental MMS Sending and How to avoid it by MI5Here

A guide to O2 Refresh by lovemyphoneHere

A mini guide to doing a Sim Swap on O2 by lovemyphone - Here

All you need to know about Voicemail by MI5 - Here

App Guide - My O2 by gmarkj - Here

App Guide - My O2 PAYG by Daddydoink - Here

App Guide - My O2 - Bills section by MI5 - Here

App Guide - My O2 - Allowances by gmarkj - Here  

App Guide - My O2 - Bolt-ons by Fellwalker - Here

App Guide - Priority Moments by wanty & MI5HereHere

App Guide - O2 Matchday by MI5Here

App Guide - My Network by MI5Here

Backing up your phone by MI5 - Here

Call merging and call conferencing by Martin-O2 - Here

Cancelling your contract - An updated guide by davethorp - Here

Cancelling your contract and leaving O2 [before July 1st 2019] by davethorp - Here

Connecting Android phone to data services by jonsieHere

Connecting iPhone to data services by jonsieHere

Cruise Liners / Aircraft Charges by darrengfHere

Guide - How do I find my own mobile number? by pgn - Here

Guide to resetting Samsung phones by MI5Here

Guide to premium rate text messages  by adamtemp64 - Here

How to Pay Your Bill (Contract) by Cleoriff - Here

How to Top Up (PAYG) by Cleoriff - Here

How do I get to the Download Bill screen? by gmarkj - Here

How to get your PAC code by MI5 - Here

How to BackUp your Samsung phone (A little old now but still some useful info within) by MI5Here

How to deal with SPAM calls and texts by adamtemp64Here

How to change your mobile number by SamsungFanBoy - Here

How to lengthen the time your phone rings by jonsieHere

How to help find & contact O2: A Guide  by Marjo - Here

How to set up a SIM pin on O2 by jonsieHere

International Roaming for Pay Monthly contract by darrengfHere

International Roaming for Pay as You Go by darrengf - Here

iPhone XS/XS Max/XR Dual Sim Guide by Davethorp - Here

Lost or Stolen Device? How to report it by MI5 - Here

Migration & porting into O2 by EmilieT - Here

Monthly Payments by jonsieHere

My O2 Website Guide by PhoneChanger - Here

Network Issues? Self help thread by adamtemp64Here

NGTS (Next Generation Text Relay service) by MI5Here

O2 Guide to Charge to Mobile by MarjoHere

O2 guide to premium SMS numbers by Martin-O2 - Here

O2 Open and Friends and Family Discount Schemes: A guide by MI5Here

Resolving Indoor Coverage Issues by adamtemp64Here

Roaming MegaGuide by EmilieT - Here

Roaming in Turkey and Cyprus On PAYG by darrengf - Here

Signature, avatar and other forum profile customisation by MarjoHere

SIM cards & SIM swapping by darrengfHere

Spend caps on O2 by MI5 - Here

Text Message Tips (not sent or received) by jonsie - Here

Tips to avoid unexpected charges on your bill by Cleoriff - Here

Tips to make the most of your mobile data by Marjo (with community members)Here

Understanding SOGA & Warranty by adamtemp64 - Here

Unlocking your phone by MI5Here

Upgrade a Windows Mobile 8.1 Phone to a Windows 10 Phone by Ian159 - Here

Upgrading your O2 Phone by lovemyphoneHere

Welcome to O2! by Marjo - Here

What code do I need: PAC or PUK? by GmarkjHere

What is 2G, 3G & 4G? by darrengfHere

Where is my discount or extra data? by MI5 - Here

Your Allowances - what is and isn't included by MI5 - Here

Your guide to O2 Travel by lovemyphone - Here

O2 Age restriction: what it is and how to manage it? by MI5 - Here

 

*Credits to @MI5, @Anonymous, @gmarkj@Daddydoink@Fellwalker@davethorp@adamtemp64@Cleoriff@jonsie@PhoneChanger, @Anonymous, @darrengf@pgn

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Index of Help Topics

[ Edited ]
Simply awesome @MI5
Moderator
Posts: 2,233
Registered: ‎05-11-2012

Re: Index of Help Topics

Great job, MI5.
Posts: 69,719
Topics: 547
Solutions: 3,407
Registered: ‎04-01-2009

Re: Index of Help Topics

Well done Rich, at least there is a reference point nowSmiley Happy

Posts: 71,490
Topics: 677
Registered: ‎14-01-2013

Re: Index of Help Topics

[ Edited ]

Looks good. All in one section and easy to find. Thanks Smiley Wink

*The Game Is On*


Anonymous
Posts: 0

Re: Index of Help Topics

[ Edited ]

Brilliant idea dude! Well done, very handy.

As I'm an absolute neat freak, could the links be tidied up into "click here" links rather than have a big web address? Makes it a bit easier to read on my phone.

Posts: 87,561
Topics: 530
Solutions: 11,118
Registered: ‎04-04-2012

Re: Index of Help Topics

Sure, good idea Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,490
Topics: 677
Registered: ‎14-01-2013

Re: Index of Help Topics

Looking even better now you have tidied up...Smiley Wink

*The Game Is On*


Anonymous
Posts: 0

Re: Index of Help Topics

Perfect, looks brilliant!
Anonymous
Posts: 0

Re: Index of Help Topics

[ Edited ]