- last edited on by
Dave-O2
I've started this as an easy to find index of member guides, help topics and info written by the community, for the community. I will have missed many in this first pass (no offence to anyone intended), so please add to them if you know of or find any others. Please also do not waffle on "off topic" in this thread. Let's keep it clean & tidy 
It would be great if this thread could be made sticky at the top of this board for even easier access 
When linking to a thread in response to a question, please credit the original poster in your reply.
Accidental MMS Sending and How to avoid it by MI5 - Here
A guide to O2 Refresh by lovemyphone - Here
A guide to personalising your phone by Marjo - Here
A mini guide to doing a Sim Swap on O2 by lovemyphone - Here
All you need to know about O2 Recycle by Chris_k - Here
All you need to know about Voicemail by MI5 - Here
App Guide - My O2 by gmarkj - Here
App Guide - My O2 PAYG by Daddydoink - Here
App Guide - My O2 - Bills section by MI5 - Here
App Guide - My O2 - Allowances by gmarkj - Here
App Guide - My O2 - Bolt-ons by Fellwalker - Here
Backing up your phone by MI5 - Here
Call merging and call conferencing by Martin-O2 - Here
Cancelling your contract - An updated guide by davethorp - Here
Cancelling your contract and leaving O2 [before July 1st 2019] by davethorp - Here
Conference Calling Hints and Tips - Avoiding Call Charges by pgn - Here
Connecting Android phone to data services by jonsie - Here
Connecting iPhone to data services by jonsie - Here
Coronavirus (Covid 19) Community Help and Support by MI5 - Here
Cruise Liners / Aircraft Charges by darrengf - Here
Guide - How do I find my own mobile number? by pgn - Here
Guide: How to Connect to WiFi Extra by Spenny - Here
Guide: Connecting your Samsung Smartwatch by MI5 - Here
Guide to O2 BARs by pgn - Here
Guide to resetting Samsung phones by MI5 - Here
Guide to premium rate text messages by adamtemp64 - Here
Guide to what to do in case of loss of service due to possible fraud by Rob76 - Here
How to Pay Your Bill (Contract) by Cleoriff - Here
How to Top Up (PAYG) by Cleoriff - Here
How do I get to the Download Bill screen? by gmarkj - Here
How to get your PAC code by MI5 - Here
How to BackUp your Samsung phone (A little old now but still some useful info within) by MI5 - Here
How to deal with SPAM/SCAM calls and texts by adamtemp64 and Cleoriff - Here
How to change your mobile number by SamsungFanBoy - Here
How to lengthen the time your phone rings by jonsie - Here
How-to guide: My O2 by pgn Here
How to help find & contact O2: A Guide by Marjo - Here
How to set up a SIM pin on O2 by jonsie - Here
International Roaming for Pay Monthly contract by darrengf - Here
International Roaming for Pay as You Go by darrengf - Here
Introducing O2 Switch Up. Swap phones whenever you want! by Chris_K - Here
iPhone 14 & Apple Watch - Megathread by Chris_K - Here
iPhone XS/XS Max/XR Dual Sim Guide by Davethorp - Here
Lost or Stolen Device? How to report it by MI5 - Here
Migration & porting into O2 by EmilieT - Here
Monthly Payments by jonsie - Here
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@welshsteve76 wrote:This list is awesome. Great job @MI5 (and anyone else who helped put it together)
Yes considering it was started nearly 5 years ago and has undergone a lot of changes over the years, it's my go to list which I open first thing on my PC.
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@welshsteve76 wrote:This list is awesome. Great job @MI5 (and anyone else who helped put it together)
Thanks Steve, nice to be appreciated
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Hey guys, I've just updated the link to @jonsie's How to lengthen ringtime on any O2 mobile guide, as it was updated over the weekend! It is now a proper guide in the How-To Guides section. 
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Good news @Martin-O2
On that subject, is there any news about the 'bug' which takes you to the first post and never the one which has just been posted?
It's beyond a joke now.
Some guides have 5-6 pages of comments and having to scroll through to the last one posted is so time consuming. Half the time I just feel like giving up!!
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Hey @Cleoriff unfortunately no news on that one. It's still listed as a bug but we don't have an eta on a fix yet. We'll give you a shout as soon as there is any movement.
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It's not too bad if it's a single page but when the thread runs to a few pages it's really annoying. This is one of the reasons that i think the guides should be locked and questions asked on a new thread.
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@jonsie wrote:It's not too bad if it's a single page but when the thread runs to a few pages it's really annoying. This is one of the reasons that i think the guides should be locked and questions asked on a new thread.
I seem to remember asking that about 2 years ago @jonsie
The answer then (under different management) was a resounding NO....
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FYI I've just added the phone personalisation guide to the list
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Any chance this Guide could be reinstated, @Martin-O2 ? It lands me in the middle of nowhere when I click on the link on my mobile 😵
A guide how to share data on O2 by MI5 - Here
Ditto here:
App Guide - Priority Moments by wanty & MI5 - Here & Here
App Guide - O2 Matchday by MI5 - Here
App Guide - My Network by MI5 - Here
Thanks!
